Recent Posts

Fire Safety Facts and Tips

7/29/2021 (Permalink)

Our team at SERVPRO of Aurora, wants you and your family to be in the know about fire safety and to always take precautions to avoid a fire in your home. According to the Red Cross, if a fire starts in your home you may have as little as two minutes to escape.

Tips for Fire Safety:

  • Have a discussion with the entire family about a fire escape plan and practice the plan annually.
  • install smoke alarms on every level of the home and especially inside bedrooms
  • Make sure you test the smoke alarms every month and always have batteries on deck when they run out.
  • If a fire occurs in your home, get out and call for help. Never go back inside to grab anything.

American Red Cross Fire Facts:

  • The American Red Cross responded to more than 74,000 disasters in communities across the United States last year and 93 percent of these were fire-related.
  • Sprinklers and smoke alarms together cut your risk of dying in a home fire 82% in relation to having neither.
  • Smoking is the leading cause of home fire deaths.
  • Fires kill more Americans each year than all natural disasters combined, and affect people from all backgrounds and geographic locations.
  • Cooking fires are the leading cause of home fires and home fire injuries. And, two out of three cooking fires start with the range or stove

Prevent Water Damage After Rain Storm

7/29/2021 (Permalink)

Everyone can enjoy the occasional summer thunderstorm - but it could cause major problems if rain water seeps into your home. One of the most common sources of water damage in a home is from rain water. It can enter through leaks in your roof, seeping in from the foundation, or even flooding into your basement. It is important to take the necessary steps to prevent water damage in your home such as:

Checking for proper drainage:

  • inspect your roof thoroughly for structural damage or holes
  • clear your gutters from leaves and other debris that could block the flow of water from draining into the yard

Install or Check Sump Pumps:

  • sump pump are very effective for keeping rainwater out of your house
  • have a professional check your sump pump to insure it is working properly once a year

Check sealant inside and outside foundation

  • make sure the tar sealant covering the inner and outer sides of the foundation are intact

Inspect the slope of your lawn

  • grading is the slope of your lawn and it should always slope away from your home to redirect the rainwater from flooding around the foundations

Carpet Cleaning For Your Business

7/29/2021 (Permalink)

Most carpeting is designed to camouflage dirt, and that’s especially true for commercial carpeting. If the carpet in your business is looking dull or rough around the edges, it’s probably time for a commercial cleaning.

Dingy carpet can hurt your business in several ways. For example:

  • A carpet that isn’t well cared-for will need to be replaced sooner than one that receives regular cleanings and maintenance, costing you money.
  • If you own commercial building space, keeping your carpets in good repair can cut down on complaints and liability.
  • Clean carpeting and flooring are part of the good image of your business; clients will be more comfortable with you, and your employees will feel more positive about their work environment, affecting productivity.
  • Clean carpets reduce loose particles, which protects indoor air quality. It has even been proven to reduce exposure to cancer-causing substances that can collect in carpet fibers! A clean carpet also reduces illness-causing biological contaminants such as bacteria, mold and viruses that can negatively affect your clients and work staff.
  • You should consider cleaning your commercial carpet as a regular part of your business maintenance program, which will also cut down on odors lingering throughout the building.

SERVPRO of Aurora Always Ready 24/7

7/29/2021 (Permalink)

Our team at SERVPRO of Aurora has been serving our community for over 30 years. That is 30 years of experience, training, learning, and growing to become professional experts on the fire and water restoration industry. When you have a disaster in your home or office, know that our team has the knowledge, tools and experience to handle your damages and get your home or office back to normal as quickly as possible.

We are always ready whenever disaster strikes. Whether it's 5pm or 5am, we have crews, vehicles stocked with equipment, and project managers ready to be dispatched. It's vitally important to call the professionals as quickly as possible, especially if you experience a water damage. The longer the water sits, the faster the damage occurs to wooden floors and the potential for growth to develop increases.

If you or your business experiences a fire or water damage, call the professionals at SERVPRO of Aurora at 630.862.3930. We're always ready to respond 24/7 and assist you in your time of stress and need.

SERVPRO can handle your Storm Damage

6/23/2021 (Permalink)

Storms can be unpredictable in the Midwest.  Water and wind can cause damage to your home or business rapidly.  Any damage to your home or business that allows water to seep into floors or ceilings can become costly repairs if not mitigated early.  Therefore, SERVPRO of Lockport, Lemont, Homer Glen wants commercial business and homeowners to know that when damage occurs to your home or property due to a storm, we are available to help you.  We will respond to your call quickly and will immediately begin the cleanup and restoration process.  Here are some of the services we provide:

  • Disaster Recovery Team
  • 24 Hour Emergency Response
  • Content Restoration
  • Mold Remediation
  • Sewage Cleanup
  • Carpet Cleaning
  • Odor Removal
  • Commercial Storm Damage Cleanup

No matter what your storm cleanup and restoration needs may be, SERVPRO of Lockport, Lemont, Homer Glen wants to help.  We are available 24 hours a day and have the specialized equipment necessary to restore storm damage to businesses and residences alike. We’ll take care of your storm damage “Like it never even happened.”

3 Tips To Prevent Basement Flooding

6/21/2021 (Permalink)

Here Are Three Of The Best Ways To Avoid A Basement Flood

If you own a home with a basement, you've likely already thought about what to do if your basement floods. But as the saying goes, "An ounce of prevention is worth a pound of cure." Preventing basement flooding before it happens can save you time, stress and money on water damage and pipe repair. 


1. Keep Your Foundation Dry
The largest culprit behind basement flooding is a cracked foundation, as water will naturally follow the path of least resistance. Check thoroughly for any cracks that are leaking in your foundation. If you find any, repair them right away with caulk or hydraulic cement. It's also important to ensure that stormwater is directed away from your foundation. If needed, you can purchase downspout extensions, which help divert the water and aid in keeping your foundation dry.

2. Check Your Windows
If you have window wells (a window that is below grade), it's easy for water to collect there and potentially lead to flooding. Using window well covers can prevent this from happening. If you have any other external windows or doors in your basement, check them regularly to ensure their seals are water-tight.

3. Invest in a Flood Alarm
Flood alarms are sensors that track differences in moisture levels and are installed by your baseboards. They're perfect for smart homes, as they connect easily and alert you if it detects any flooding. This way, you can head off any potential basement flood and get a handle on it before it escalates and requires professional mitigation or pipe repair.
Keeping your basement dry is one of the best ways to protect your home and its contents. No method of prevention is foolproof, but using a combination of these and other prevention tips can greatly lessen your chances of flooding in your basement.

Under What Circumstances Is Commercial Flood Insurance Required?

6/18/2021 (Permalink)

Can Businesses Get Flood Insurance?

For many businesses in the U.S., flood insurance is an optional affair. It is not required and it is up to the company to decide if the risk/reward calculation makes sense. The management team will consider many items when making this decision:

  • What would the premiums cost?
  • How large could the losses be in a flood?
  • How likely is a flood in a specific area?

A company in Lockport, Lemont, Homer Glen, IL might gamble that the risk of a flood is low and that they do not need the extra insurance. If the company is right, it will save by not paying premiums and it can put this money to other uses. If the company is wrong and it is hit with a devastating flood, the company could potentially lose hundreds of thousands of dollars.

Mandatory Flood Insurance
In some situations, a commercial enterprise must purchase insurance against floods. The parameters for this requirement include the following situations:

  • The company is located in a high-risk floodplain
  • The company has a mortgage with a federally regulated or insured lender
  • The lender requires insurance for floods

The reasons for this requirement are many and fairly complex. However, it boils down to the fact that both lenders and government entities do not want to have to bail out companies that rack up large expenses and losses in a flood.

Helpful Commercial Insurance
Businesses cannot take the risk of not having a primary insurance policy that covers storm damage, fire damage and other perils. In the case of significant damage, the primary policy will pay for a variety of losses as well as the cleanup efforts of a qualified restoration company. In the long run, the services of trained technicians will likely save money by making necessary repairs to get the company back on its feet again.
While flood insurance is often discretionary, it is frequently a worthwhile purchase. The losses from a flood have the potential to cause great hardship to a company.

Burning Up the Fire Damage Remediation Process

6/15/2021 (Permalink)

When a devastating fire occurs in your home, it is hard to think ahead to the recovery process. You may not even know where to begin moving forward. Once the superficial signs of a fire are cleared away, you may still smell the smoke over the long term. Every fire is inherently different, but skilled professionals at SERVPRO can help you get to the bottom of the issue through a standard fire procedure.

The Beginning

Once emergency services (if required) take care of the worst of the fire damage, SERVPRO can come in and begin cleaning. After the smoke clears and the dust settles, our fire damage remediation specialists will move in. Depending on the type of damage presented from the fire, the technician will follow a standard procedure. 

Our technicians will carefully inspect the surrounding area and test the damaged sections to determine the extend of the damage. Our technicians always have a restore before replace mentality, ensuring that they will avoid anything that might exacerbate the damage. While they're inspecting and testing, they will walk you through the process in order to develop a plan.

Rising Action: Following a Plan

Depending on the severity of the fire damage, our technician will ensure the security of your property. If necessary, they will board up missing walls and windows, and set tarps around the roof of your home to maintain privacy.

Water removal is also an important next time. Many people don't realize that water damage appears almost at the same time as smoke damage. To rid the situation of water, our experts will set up dehumidifiers. 

After water has been removed, it'll be time to get to the brunt of the work. To avoid agitating troublesome particles within the damage area, the technician will remove smoke and soot damage with extreme care. A fire damage cleaning will take restorable items into account and odors will be fought with using fogging equipment and air scrubbers.

The Final Step

Once all of the major fire damage issues have been taken care of, in addition to the water damage and smoke and soot on your home's surface, we can begin the remaining minor repairs. Since we are a licensed contractor with the State of Illinois, we can handle any building services that may be needed from replacing drywall and painting over a refurbished surface. 

Mold Remediation: Mold versus Mildew

6/7/2021 (Permalink)

When a home suffers a water damage event, a mold infestation can quickly arise and spread throughout a home in 48-72 hours. Because mold can produce allergens and irritants, you will want a professional that has training and experience to properly resolve the mold infestation. That's where we come in!

How can you tell the difference between mold and mildew?

Primarily mildew is a plant disease but it can thrive on any organic matter, not just living tissue. It can appear on clothing, leather, paper, walls, ceilings, floor and even on your shower wall. It usually grows in a flat pattern in a white, gray or yellowish color. It will turn brown or black over time.

Mold is usually fuzzy and appears in irregular shaped spots. It also can appear in many different colors – blue, green, yellow, brown, gray, black, or white. Mold grows on organic matter everywhere but is only visible once the colonies grow.

How can you test the affected area to see if it is mildew or mold?

If you are unsure of what the substance is within the affected area, you can easily have it tested. The best course of action is to ask for professional assistance (like us!), but you can also fairly easily identify whether it is mildew or mold with a little bit of household bleach.

1. Apply a few drops of bleach to the affected area.

2. Wait 5 minutes and inspect the spot.

3. If the affected area becomes lighter, you are more than likely dealing with mildew. If the spot remains dark, it is most likely mold.

Our Advanced Equipment Will Restore Your Home To Pre-Damage Condition

6/7/2021 (Permalink)

The Tools SERVPRO Uses For Smoke And Fire Damage 

One of the most noticeable effects of fire damage is the presence of smoke odors in the home long after other signs of damage have been repaired or covered up. Smoke particles cannot be masked or neutralized by store-bought air fresheners and deodorizers and typically require the help of a certified restoration company like SERVPRO to remove from your home permanently. We arrive Faster to Any Size Disaster with the appropriate tools and chemicals necessary to eliminate smoke odors from a variety of different types of fires. With these tools in hand, our crews can take care of odors permanently and leave your home without a single scar to show from the fire.

Some of the most high-tech tools SERVPRO technicians use to take care of fire damage are solely dedicated to the task of neutralizing smoke odors. Our thermal fogging devices create thick fogs of odor-eliminating compounds that mimic the spread of smoke throughout your home and target even the most deeply embedded smoke particles. For tight spaces and smaller areas, we also carry smaller Ultra-Low Volume fogging devices that perform the same functions in hard-to-reach places that may contain smoke residues.

These machines send out specialized mixtures of odor-neutralizing agents that can sometimes be designed for specific types of smoke damage. Fires that burn through wet materials can often produce different residues than dry fires, and if kitchen grease is added into the mix, this may force us to use even more specific chemicals. Our inspectors carefully evaluate the scene of the disaster to determine which mixtures should be used to eradicate all traces of odor from the area. When combined with our extensive cleaning work, HVAC system clean outs, and other restorative procedures, we leave your home looking like the disaster never even happened.