Recent Posts

SERVPRO of Aurora - Working With Clients and Insurance Reps

6/21/2022 (Permalink)

Making, Processing and Settling an Insurance Claim

Several features set SERVPRO apart from other mitigation and restoration companies. These distinctions should be clear to an insurance adjuster as well as homeowners. Here are four ways this company facilitates the process of making, processing and settling an insurance claim.

1. Fast Response A fast response on the part of a mitigation and restoration company benefits clients and insurers. The sooner that damage can be professionally assessed, the sooner mitigation can start. A call response time of one hour, a four hour window for an on-site visit and an eight hour window for a verbal briefing can limit extensive primary and secondary damage.

2. Accurate Estimates A company can make more accurate estimates by hiring certified professionals, relying on a national network of locations for training and maintaining data on locations. An insurance adjuster can use the Claims Information Center to obtain information about individual estimates and compare different companies, causes of loss and job files costs. All of this data adds up to more accurate estimates that account for mitigation and restoration.

3. All-In-One Service Rather than working with separate mitigation and restoration companies, clients and insurers may prefer a one-stop shop. A company that handles the damage remediation process from start to finish can provide a more accurate estimate from the start. There will also be less need to worry about adjusting schedules or necessary tasks getting lost in the shuffle.

4. Electronic Claims Service In addition to the aggregated data available through an electronic claims service, this portal can also make it easy for a restoration service and insurer to share information. This resource can speed up insurance claim processing and allow for faster settlements. All of these are ways in which SERVPRO, a national mitigation and restoration company with local and regional franchises, can support insurers and clients. Whether you are an insurance adjuster or homeowner in the Aurora area, you should consider hiring this Preferred Vendor for the best results.

SERVPRO of Aurora Faster To Your Disaster

6/16/2022 (Permalink)

Being an industry leader with more than 1,400 franchises strong in cleanup and restoration, SERVPRO is equipped to handle any cleanup or restoration job no matter how large or small. With SERVPRO's Storm Response TeamSERVPRO of Aurora, Illinois has access to vast resources at its disposal to help with any situation.

When a natural disaster sweeps through a region, whether it's a wildfire, blizzard, flood, tornado or hurricane; SERVPRO of Aurora, Illinois Franchise Professionals knows your family can't afford to wait for your home to be restored to preloss condition. Every hour of unmitigated damage can cause more damage to your home or business and more stress and trauma to you or your family.

When disaster strikes, you need help, and you need it now. If the unthinkable happens and a natural disaster strikes your area, you can be sure SERVPRO of Aurora, Illinois will be there, working to make it "Like it never even happened." Call 630-862-3930.

SERVPRO of Aurora Reconstruction Services

6/9/2022 (Permalink)

Rebuilding after a disaster.

After a disaster—whether it be a fire, water, or storm—damages your home you will need to rebuild and restore. For decades SERVPRO has been known for their ability to respond to a disaster and fix your home to make it "Like it never even happened.”

The first thing you must do after a disaster is take temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris. Mold, smoke, fire, and water damage all have their own protocol for restoration and our experts know how to tackle each problem.

Once your home or building is secured and the hazards are removed you can start the rebuilding process; from the structure itself to preserving and restoring the treasured items inside your home—including heirlooms, art, and family photos. The professionals at SERVPRO of Aurora can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Aurora can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • HVAC Services
  • Move Out
  • Painting
  • Plumbing

Keeping Mold Out Of Your Office

6/8/2022 (Permalink)

Whether you live and work in a humid climate, or just in a space that tends to be humid, such as those in older buildings, you or your staff may be experiencing problems from mold and/or mildew or dust mites. Limited ventilation in places such as basement office spaces, or small kitchens/break areas and bathrooms, can cause moisture to build up, even in the driest of climates. It will only take 24-48 hours for a mold colony to begin growing once the airborne spores discover an environment they find attractive.

Using a dehumidifier is one of the best ways you can protect your business from a mold growth invasion. Using a dehumidifier will:

  • Reduce humidity levels, making your building less inviting to allergens, particularly mold spores.
  • Reduce the possibility that mold will develop on furniture, clothing, and other materials.
  • Help to reduce the unpleasant odors that accompany mold and mildew.
  • Allow you to breathe easier by reducing irritation to your skin and respiratory system.
  • Reduce dust, so you won’t be cleaning and dusting as much.
  • Provides a less humid environment for your office and staff, keeping electronics and tools free from rust and corrosion.
  • Lower energy costs, helping your HVAC to run more efficiently. When the air in the home is humid, the A/C must work doubly hard by cooling the air AND removing the moisture. Your unit will wear out sooner under that stress.
  • Run quietly and efficiently in the background of daily life. You won’t even notice them.

Another way to protect your commercial investment is to have routine cleaning done in all areas where water is prevalent, and keeping these areas dry daily will be helpful here, as well.

The team of  SERVPRO of Aurora is always available to help with your clean up issues in your home or office. Fire damage, water damage, and mold prevention are just some of our areas of expertise.

Smart Ways To Prepare Your Workplace For A Fire

6/6/2022 (Permalink)

Fire Sprinkler Head Firefighting crews and emergency cleanup companies will help salvage your building in the event of a business fire.

Even if you think one could never affect you, disasters in the workplace can happen. It's much better to be ready for one than to scramble when an emergency occurs. Give yourself and your co-workers some peace of mind by preparing your office for the possibility of a business fire. There are some simple steps you can take today to spare you a lot of stress and panic in the future.

Develop an Evacuation Plan
You might not be able to prevent a fire from occurring in your office in every instance, but you can learn how to get to safety quickly. A big component of fire preparation is to come up with a fire escape plan. This should include the following elements:

Identifying all safe exists from all parts of the building
Assigning roles to members of your team
Designating a meeting place outside of your building
Practicing the evacuation once a year

Check the Fire extinguishers
You can spare your building a lot of fire damage and perhaps even stop a fire before it gets too large by using an extinguisher. If your Aurora, IL, building doesn't have one, now is the time to make this important purchase. Place at least one on every floor. Make sure you train people on how to use one.

Check and Update the Smoke Alarm System
A business fire could start during the day when your building is filled with workers. To alert people to get to safety, you need a fully functioning smoke alarm system. You should test it regularly and make the necessary repairs and adjustments as needed.

Check for Hazards
Periodically, walk through your office and identify any fire hazards. Store flammable liquids and chemicals properly. Fix electrical issues. You should also remove any evacuation obstacles.

Firefighting crews and emergency cleanup companies will help salvage your building in the event of a business fire. You need to do your part to stay safe and minimize the damage.

After The Storm

6/3/2022 (Permalink)

This Spring and Summer has been quite a wet and stormy one and with that comes weather related injuries and fatalities. This is why it is important to educate both you and your family about post-storm safety.

Immediately after a storm where there was heavy rain, strong damaging winds, and lightening consider the following:

  • Do not let children play near storm drains. Every year children are sucked into storm drains and carried away.
  • Do not touch metal objects outside, there may be power lines down on the object which energizes the object. This could be a fence, guard rail, or baseball stop.
  • Do not touch or pick up any wires that you see either laying on the ground or hanging low. They may be energized or could become energized at any time.
  • Do not walk in flooded basements if your power is still connected. You could become electrocuted should water make contact with an electrical source.
  • If your home is out of electrical power, use extra caution when using candles for light.
  • Be careful using a gas powered generator which could cause Carbon Monoxide poisoning if not vented properly.

Please remember to keep you and your family safe and remember that SERVPRO of Aurora, Illinois is always available to help you with your restoration needs. 630-862-3930.

What To Do If Your Business Floods

6/2/2022 (Permalink)

Taking steps beforehand to prevent or reduce flood damages to your business is a wise business move and can go a long way towards alleviating distress and flood-related costs to your enterprise, but sometimes even the best-laid protection plans don’t stop the damage from occurring. 

Here are some things to consider if your business floods:

RESPONSE. A rapid response to flood-related damages is going to be crucial in reducing secondary damages and restoration costs. Contacting a professional restoration team and getting them on the scene right away will help you stay open for business or get you back on your feet quickly.

SERVICES. If your property has experienced downed telephone poles or utilities have been affected, contact local authorities right away and let them know what has happened. If it is due to a weather event in the area, they will be recording affected properties and areas to schedule service, so this will help them to plan.

WORKFORCE. Make sure you have connected with your workforce to see if everyone is safe. At this point, you can establish methods of completing work from home if possible so that no time is lost. 

INFORMED. Keep a close watch on the weather so that you are as well-informed as possible. If there are new storms coming or if any dam-releases are scheduled, for example, you will be able to plan ahead. 

DOCUMENTATION. You should be storing your business-related documentation in the cloud as well as in hard copy form. If floodwaters damage or destroy these items, you always have your cloud copies to pull from. 

Contact the experts at SERVPRO of Aurora at 630-862-3930

The Do's and Don'ts of Surviving a Flood

6/1/2022 (Permalink)

Flooding can happen at anytime and anywhere as a result of rain, snow coastal storms, storm surges and the overflow of dams and water systems. Just 6 inches of moving water can knock a person down and 1 foot of moving water is enough to sweep your vehicle away. Remember the following:

  • Depending on where you are and the impact and warning time of the flooding, go to a previously identified safe location.
  • If you are told to evacuate, leave immediately. Never drive around barricades that local responders have used to safely direct traffic out of flooded areas.
  • Listen to EAS, NOAA Weather Radio or local alerting systems for current emergency information and instructions.
  • Do not walk, swim, or drive through flood waters. Turn around.
  • Stay off bridges over fast moving water. Bridges can be wash away without warning.
  • If your vehicle is trapped in fast moving water, stay inside unless the water is rising inside the vehicle, then seek safety on the roof.
  • If trapped in a building, go to the highest level. Do not go into a closed attic where you may be trapped by rising floodwater. Go to the roof if necessary and signal for help.
  • Always remember to listen to authorities for information and instructions during a flood situation and return home only when they say it is safe to do so.

If a flood does strike your home or business, contact SERVPRO of Aurora, Illinois at 630-862-3930 for all your water restoration needs.

Material Belongings Can Be Replaced - A Life Cannot!

5/31/2022 (Permalink)

When your home is struck by fire or a major storm you may have only a few minutes to gather belongings and move to safety.  For many of us, gathering a few clothes, and the family photo album take priority over a toothbrush or comb.  

At SERVPRO of Lockport, Lemont, Homer Glen we care about the community, that is why many of our staff carry these emergency bags in our vehicles.  Each bag contains a few of the essential personal care items that many people need after a fire or storm disaster.  Our hope is that each bag can bring a bit of comfort to the community after a tragedy. 

Having your own preparedness bag is very important especially if you live in an area where natural disaster such as tornado can strike.  It is also important to remember, only gather personal effects when it is safe to do so: material belongs can be replaced, but a life can not be

Commercial Large Loss Program

5/24/2022 (Permalink)

Did your commercial property experience a disaster? Do you know who to call? Call SERVPRO of Lockport, Lemont, Homer Glen, no job is too large for us to handle. Our large-loss specialists are strategically positioned to handle any size disaster. The Disaster Recovery Team is made up of the best in restoration. We are ready for any size job at any time of day.

Customers for the Commercial Large Loss program include:

  • Hospitality Industry
  • Property Mangers
  • Universities
  • Municipalities
  • The Pentagon

Should a disaster hit our area in Illinois, SERVPRO has storm teams on standby. We are prepared for the unpredictable disasters and available 24 hours a day and 365 days a year. Let us help you get your business back to pre-disaster condition by calling our office.