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Certified: SERVPRO Cleaned

9/8/2020 (Permalink)

Certified: SERVPRO Cleaned Place Cards Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard—you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills— always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s: Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult—Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean—Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify—Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.
  • Call SERVPRO of Aurora (630)862-3930 today for a Certified: SERVPRO Cleaned consultation 

Let us help you minimize and prevent further water damage.

9/8/2020 (Permalink)

Water Damaged Living Room Water damage can be an uphill battle.

There’s no such thing as a small disaster, especially when you have water damage in your home. Water damage can affect the value of your property and if not cleaned properly, may cause major problems over time. Don’t leave your property to chance, call SERVPRO of Aurora. Consider the following steps to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Remove as much excess water possible by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Move any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture to a safe place.
  • Do not enter rooms with standing water; electrical shock hazards may exist.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets as they may cause staining.
  • Do not use your household vacuum cleaner to remove water, as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air. Do not use household fans to dry the structure; air flow could spread contaminants.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to contaminated areas.


9/8/2020 (Permalink)

Summer is a great time to enjoy cooking outdoors with your family and friends, but that means it’s also time to remind ourselves of fire safety. According to the National Fire Protection Association (NFPA), non-gas grills were involved in 1,300 home fires per year. That’s why they’ve offered the following tips for using outdoor grills or fire pits.

Starting Fires

  • Always build a campfire downwind from the tent area. Clear vegetation and dig a pit before building your fire. 
  • Place an outdoor grill six feet from your home on level ground.
  • When using a charcoal grill, only use starter fluids designed for barbecue grills, never gasoline or other accelerants
  • Store liquid fire starter  away from your tent and campfire, and only use dry kindling to freshen a campfire.
  • Never add starter fluid to charcoal or kindling that is already on fire

Extinguishing Fires

  • Fully extinguish fires before leaving a campsite or going to bed. Start by dousing the fire with water, then gently spread the ashes out to cool. Only leave a fire site once the ashes are cool to the touch
  • Keep something on hand in case the fire spreads. A fire extinguisher is obviously the most effective tool, but a spray bottle of water or garden hose can work if you’re grilling in your yard. If you’re camping, a bucket of sand is a helpful tool to keep near a camp fire.
  • Never empty used coals directly into a trash can. Designate a metal container (with a lid) just for the purpose of disposing of coal.

For more information on fire safety, follow the NFPA on Facebook and Twitter.

Being prepared for a Storm and Flood

9/8/2020 (Permalink)

Storm Affected Roof Storms, Flood or any kind of damage. Call the professionals at SERVPRO of Aurora.

Sometimes a storm can bring some serious water damage, even a flood. Are you prepared for a flood? Most people aren’t, so here are a few tips to be storm and flood ready!

  • Water (A 3+ day supply; one gallon per person per day.)
  • Food (3+ day supply of non-perishable, easy-to-prepare food.)
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First Aid Kit
  • Medications (7 – day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
  • Multi-purpose tool
  • Sanitation/personal hygiene items
  • Copies of personal documents
  • Cell phone with chargers
  • Family and emergency contact info
  • Extra Cash
  • Emergency blanket
  • Map(s) of the area
  • Baby supplies (bottles, formula, baby food, diapers)
  • Pet supplies
  • Tools/supplies for securing your home
  • Extra set of car keys and house keys
  • Extra clothing, hat and sturdy shoes
  • Rain gear
  • Insect repellent and sunscreen
  • Camera for photos of any damage

How Much Damage Can a Winter Storm Do?

8/11/2020 (Permalink)

Doors of a cabinet underneath a sink open Open closet doors and cupboards open during the winter months to keep pipes warm if they are prone to freezing.

How Much Damage Can a Winter Storm Do?

To those who haven't experienced a severe winter storm, it can be difficult to understand why many northern cities devote so many resources to dealing with winter weather. Snow, after all, can seem relatively harmless or even evoke fond memories of childhood fun. It is extremes in temperature and precipitation, however, that result in severe property damage.

1. Temperature Damage
Water has an unfortunate tendency to expand during the physical process of freezing. Since pipes and other water vessels tend to hold standing water, you should always keep your house at a high enough temperature to ensure that no section of piping is liable to freeze. If you expect temperatures to remain extremely cold for an extended time, run faucets periodically so that your water supply has a chance to regain heat energy. A burst pipe can cause flooding that results in costly damage to your home.

2. Roof Cave-ins
A blizzard that features high winds and snow accumulation may create enough force to cave weak sections of roofing. This can result in additional damage if snow is allowed to accumulate through the breach into your home. Since winter storm cave-ins are likely to expose occupants to unpleasant outdoor conditions, you should have a professional tarp any roof damage as soon as possible.

3. External Problems
Both trees and power lines are notoriously susceptible to collapse in the wake of freezing rain or blizzard conditions. In a worst-case scenario, either can cause roof damage or damage to other exterior surfaces on your home. A power outage can prevent you from heating your home or doing necessary tasks. The best way to deal with collapses is to anticipate them before they happen. 
If your home in Aurora, IL has suffered winter storm damage, contact a restoration expert immediately. If you live in the path of frequent blizzards, you should familiarize yourself with local standards for storm damage prevention so that you can rest easy when winter comes.

Why You Should Remove Mold From Your Home Promptly

7/25/2020 (Permalink)

Mold on wall Mold damage in Big Rock, FL

Remove Mold From Your Home as Soon as You Discover It

The subject of mold can be a complicated one for new homeowners. While many see these tiny fungi as a single type of organism, there are thousands of species within the biological phylum that mold represents. These range from relatively innocuous ones to those that are much more hazardous, such as black mold. It is always advisable to remove mold from your home as soon as you discover it.

Too Much Moisture
Although every environment contains many fungal spores, homes that are infested with mold usually have a moisture problem. Mold grows most rapidly when moisture from leaks, appliances or atmospheric conditions is allowed to sit for extended periods without drying. Generally, the first step in mold remediation is removing moisture from your home. Should you fail to address the cause of your problem, your cleanup efforts will only temporarily stall an infestation.

What is Black Mold?
Stachybotrys Atra is the species name for one of the most universally reviled household afflictions. The common term black mold is somewhat of a misnomer as it can appear in several forms:

  • Green
  • Gray
  • Brown
  • Black

While infestations of these varieties of Stachybotrys are serious, it is important to remember that there are many other types of mold that can negatively impact your home. This is why you should contact a remediation specialist as soon as you suspect you have a problem.

Mold Cleanup
A mold problem will not go away on its own. Similarly, a partially completed cleanup is not an effective method of restoring your home. Properly removing an infestation requires both expertise and specialized equipment. An expert can help you to locate your moisture problem and develop a plan to remove the particular mold variety that is affecting your household.
Having an infestation in Big Rock, IL can be worrying. Fortunately, mold cleanup experts are a reliable means of getting your home back to working order.

Preparing for Bad Weather

7/22/2020 (Permalink)

Business owners control many things, but weather isn’t one of them. Be it a snow storm, heavy rain or flooding, sooner or later, bad weather is bound to cause an inevitable hiccup in your business. Are you ready? The time to prepare is not when the forecast predicts a hurricane. Check out these ways to prepare your business for bad weather in Aurora long before it shows up.

Create a Bad Weather Plan

Surprisingly, while business owners make a written plan for many things, weather isn’t always one of the. But bad weather can create a perfect storm of issues, from pipe burst issues to logistical problems. Before those worst cases scenarios become realities, come up with a plan for how to operate in bad weather. It should cover

  • Who will communicate with employees in a weather crisis
  • Evacuation or shelter in place plans
  • What the overall business weather policy is Form Evacuation Plans

There are times when weather poses immediate danger. One example is if a snow storm leads to a fallen tree or debris that damages part of your facility. Having a plan for leaving the building is ideal for such scenarios. Outline the route employees should take to safety and appropriate maps to ensure everyone knows how to get out.  Protect Your Building After your employees, protecting your building is the next priority. Invest in backup generators to keep critical devices running and safe while you’re out of the office for bad weather. If flooding is expected, gather sandbags for doors and windows and consider moving furniture and electrical equipment to higher levels to prevent water damage. Whether your business is devastated or merely derailed by a snow storm or other bad weather depends a lot on how well you prepare. Use these tips as a starting point for facing bad weather and storm damage with ease.

Sump Pump Maintenance

7/17/2020 (Permalink)

If you have a sump pump, most the time you don't realize how important it is until it stops working.  Power outages, failure and a sump pump that cannot handle the capacity are common problems.  Another is knowing how old is your sump pump?? Avoid potential problems by doing routine inspections or replacing your old sump pump. Usually sump pumps should be replaced every 5 years or according to manufacturers guidelines and each year the sump, switch and float should be inspected as well.  Pay attention to how often the sump pump is running and if it runs regularly or there is a higher water table, consider a sump pump with higher horsepower.  

Another way to increase the pump's efficiency and prolong life is to clean your sump pit, remove any dirt, sand, gravel and other debris routinely. Ensure that the discharge line opening is free of obstructions so that water can be pumped through the line and out of your basement or crawlspace and also be aware in the winter the discharge line may freeze bringing the water back into your house.  Regular checks can make sure you don't ever get surprised by your sump pump!

How To Restore Your Commercial Property Quickly After a Fire

7/5/2020 (Permalink)

Technician cleaning smoke from ceiling with a vacuum Commercial fire cleanup in Montgomery, IL

A fire can devastate a retail store, restaurant, office or another type of commercial space. Property owners may be at a loss at how to restore it to good condition again. Professionals typically have to clean and rebuild a property. Some companies also offer mitigation services to protect against future fire damage.
It’s normal for property owners to wonder how quickly they can resume receiving customers and working in their space. Fortunately, companies in Montgomery, IL, offer both restoration and mitigation so that enterprises can kill two birds with one stone. It's an easy and convenient way to get past a disaster; property owners simply have to make one phone call to start the process.

Take Advantage of Incredible Expertise

Fire damage restoration may involve the following:

  • Boarding and roof tarping
  • Water removal and drying
  • Smoke and soot removal
  • Aesthetic cleaning and repair

A quality restoration company can send an insurance adjuster to a location to assess the damage and complete the necessary paperwork. A fire can pollute the inside of a building and spark malfunctions such as pipe flooding or electrical outages. A knowledgeable insurance professional knows what to look for and report so that a property owner can pay little out-of-pocket expenses for repairs.

Avoid a Future Nightmare
An unexpected event can be a learning experience. Many property owners realize that a disaster can strike at any time and they should take necessary precautions. Fire mitigation can protect business property, employees, and profits. Professionals are dedicated to making a commercial property structurally sound so that the damage of a second fire is as minimal as possible. Of course, nobody can predict the final outcome of a fire, but mitigation can nonetheless be effective in curbing its financial and emotional consequences.
At first, property owners may look at the fire damage to a building and think that their enterprise has to close. Restoration experts can perform a top-notch cleanup job to give people a second chance after a fire.

The Benefits of SERVPRO's Claims Information Center

6/10/2020 (Permalink)

Woman with a tablet showing a man in an office With the Claims Information Center, you can review and approve changes without the extra travel

Three Benefits Of Using This System

Insurance adjusters are busy professionals. They often juggle multiple projects at a time for several commercial clients, and keeping everything on track can be challenging. Disaster restoration companies in Kaneville, IL, are often familiar with the challenges of an insurance agent because they deal almost exclusively with the insurance claim process, too. That is why, at SERVPRO, the Claims Information Center is such a vital tool for clients and insurers alike. There are at least three benefits of using a system like this.

1. Immediate Information 2. Research Materials 3. Claims Updates

Immediate Information
When a client works with multiple services for the mitigation and restoration of their facility, it makes the job of an adjuster more challenging, and it slows down the timeline to insurance claim approval. By working with SERVPRO, a business will receive an estimate for the entire project right after the initial assessment. The estimate is then immediately put in the Claims Information System and accessible to insurance companies.

Research Materials
When determining the claim value for a client, an insurance agent must research the costs associated with the project. The Claims Information Center has a library separated into the state, county, and city, so adjusters can review similar projects and causes of loss, allowing them to make a fair assessment about the filed claim.

Claims Updates
If you are an agent, then you know that almost no project goes according to plan. There are always work order changes and updates throughout a project. Unfortunately, in most cases, a change means you need to head over to the site for additional assessments. Thankfully, with the Claims Information Center, you can review and approve changes without the extra travel.
SERVPRO wants to make the disaster recovery process easier for everyone involved, which means helping clients retrieve funds quickly and assisting agents through the insurance claim process. Do you think you could use a little more help?