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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Smoking Hazards in the House

9/9/2021 (Permalink)

Smoking materials, including cigarettes, pipes, and cigars, are the cause of starting more than 17,000 home structure fires reported to U.S. fire departments every year! Fires from cigarettes and smoking materials cause nearly 1,000 deaths and 3,000 injuries each year in the U.S., according to the National Fire Protection Association. Find out what you need to know about keeping your home and family safe from smoking hazards in your home.

Smoking Hazards

Smoke is a mixture of heated particles and gases, and it’s impossible to predict its exact make up. The items burned, the temperatures reached, and the amount of oxygen available all play a part in determining the type of smoke produced. While smoke may seem to dissipate quickly, the quick cooling of the particles leave a film and odor able to penetrate the contents of a building, and its structure.

The Importance of Smoke Detectors

Smoke detectors allow people to get up see what’s going on. Most the time when we have a fatal fire, there is not a working smoke detector. It’s important to have a safety plan that prepares you to think about where that fire is and how you’re going to get away from it, or get out of the house.

As the seasons change over into the next one, make sure to take the time to change out the batteries in your smoke detectors and test them as well. You don’t want to be in the position where you’re not able to detect massive amounts of smoke in your home until it’s too late.

Smoke Damage

Smoke damage is the physical damage caused by smoke that’s generated by a fire, not the damage caused by the fire itself. Smoke doesn’t destroy items like fire does, it just coats them with soot and a foul smelling odor.

Smoke damage is also a major health risk, whether it’s the result of a full on house fire or a localized fire that was contained to one room. During smoke inhalation, you have more carbon monoxide in your lungs which prohibits oxygen into your body.

Getting your Home Back After a Fire

No matter how a home fire occurs, it can be devastating for a homeowner to shoulder. If you are a smoker or live with a smoker, make sure to practice safe smoking habits to deter the onset of a home fire.

How We Treat COVID-19 Differently

9/9/2021 (Permalink)

When your home or business is exposed to COVID-19, there often follow feelings of uncertainty and stress. And, unfortunately, the virus may retain the ability to infect you or others who come into contact and proceed to touch their eyes, nose, or mouth. SERVPRO recognizes the danger and anxiety that stems from these situations and does all we can to alleviate your concerns by providing thorough disinfections for your residential and commercial properties. Therein, lies the difference between SERVPRO and other disinfection services. Our commitment to a complete clean means that you are as safe as possible in the areas you should feel most secure.

When disinfecting, SERVPRO approaches each job with the appropriate PPE equipment to keep both you and our team safe. We then spray a high-volume mist of highly-concentrated disinfectant which affects nearly the entirety of the area; immediately attacking the virus where it remains. After a 10 minute dwelling period, we follow and wipe down all high-touch surfaces with the same disinfectant. Furthermore, we mop the floors, discard open food or drink items that have been exposed to the disinfecting mist, and spray a lemon-berry scent meant to dispel the unpleasant smell of disinfectant. 

Oftentimes with disinfecting services, you receive no more than a generalized mist throughout the property. Although this is not ineffective, it is not the thorough approach we prioritize. In our method of disinfecting, we aim to ensure that every surface is treated and that the chance of you contracting COVID-19 from your living or working space is minimized to the furthest possible extent.

Fire Safety Facts and Tips

7/29/2021 (Permalink)

Our team at SERVPRO of Aurora, wants you and your family to be in the know about fire safety and to always take precautions to avoid a fire in your home. According to the Red Cross, if a fire starts in your home you may have as little as two minutes to escape.

Tips for Fire Safety:

  • Have a discussion with the entire family about a fire escape plan and practice the plan annually.
  • install smoke alarms on every level of the home and especially inside bedrooms
  • Make sure you test the smoke alarms every month and always have batteries on deck when they run out.
  • If a fire occurs in your home, get out and call for help. Never go back inside to grab anything.

American Red Cross Fire Facts:

  • The American Red Cross responded to more than 74,000 disasters in communities across the United States last year and 93 percent of these were fire-related.
  • Sprinklers and smoke alarms together cut your risk of dying in a home fire 82% in relation to having neither.
  • Smoking is the leading cause of home fire deaths.
  • Fires kill more Americans each year than all natural disasters combined, and affect people from all backgrounds and geographic locations.
  • Cooking fires are the leading cause of home fires and home fire injuries. And, two out of three cooking fires start with the range or stove

Prevent Water Damage After Rain Storm

7/29/2021 (Permalink)

Everyone can enjoy the occasional summer thunderstorm - but it could cause major problems if rain water seeps into your home. One of the most common sources of water damage in a home is from rain water. It can enter through leaks in your roof, seeping in from the foundation, or even flooding into your basement. It is important to take the necessary steps to prevent water damage in your home such as:

Checking for proper drainage:

  • inspect your roof thoroughly for structural damage or holes
  • clear your gutters from leaves and other debris that could block the flow of water from draining into the yard

Install or Check Sump Pumps:

  • sump pump are very effective for keeping rainwater out of your house
  • have a professional check your sump pump to insure it is working properly once a year

Check sealant inside and outside foundation

  • make sure the tar sealant covering the inner and outer sides of the foundation are intact

Inspect the slope of your lawn

  • grading is the slope of your lawn and it should always slope away from your home to redirect the rainwater from flooding around the foundations

Carpet Cleaning For Your Business

7/29/2021 (Permalink)

Most carpeting is designed to camouflage dirt, and that’s especially true for commercial carpeting. If the carpet in your business is looking dull or rough around the edges, it’s probably time for a commercial cleaning.

Dingy carpet can hurt your business in several ways. For example:

  • A carpet that isn’t well cared-for will need to be replaced sooner than one that receives regular cleanings and maintenance, costing you money.
  • If you own commercial building space, keeping your carpets in good repair can cut down on complaints and liability.
  • Clean carpeting and flooring are part of the good image of your business; clients will be more comfortable with you, and your employees will feel more positive about their work environment, affecting productivity.
  • Clean carpets reduce loose particles, which protects indoor air quality. It has even been proven to reduce exposure to cancer-causing substances that can collect in carpet fibers! A clean carpet also reduces illness-causing biological contaminants such as bacteria, mold and viruses that can negatively affect your clients and work staff.
  • You should consider cleaning your commercial carpet as a regular part of your business maintenance program, which will also cut down on odors lingering throughout the building.

SERVPRO of Aurora Always Ready 24/7

7/29/2021 (Permalink)

Our team at SERVPRO of Aurora has been serving our community for over 30 years. That is 30 years of experience, training, learning, and growing to become professional experts on the fire and water restoration industry. When you have a disaster in your home or office, know that our team has the knowledge, tools and experience to handle your damages and get your home or office back to normal as quickly as possible.

We are always ready whenever disaster strikes. Whether it's 5pm or 5am, we have crews, vehicles stocked with equipment, and project managers ready to be dispatched. It's vitally important to call the professionals as quickly as possible, especially if you experience a water damage. The longer the water sits, the faster the damage occurs to wooden floors and the potential for growth to develop increases.

If you or your business experiences a fire or water damage, call the professionals at SERVPRO of Aurora at 630.862.3930. We're always ready to respond 24/7 and assist you in your time of stress and need.

SERVPRO can handle your Storm Damage

6/23/2021 (Permalink)

Storms can be unpredictable in the Midwest.  Water and wind can cause damage to your home or business rapidly.  Any damage to your home or business that allows water to seep into floors or ceilings can become costly repairs if not mitigated early.  Therefore, SERVPRO of Lockport, Lemont, Homer Glen wants commercial business and homeowners to know that when damage occurs to your home or property due to a storm, we are available to help you.  We will respond to your call quickly and will immediately begin the cleanup and restoration process.  Here are some of the services we provide:

  • Disaster Recovery Team
  • 24 Hour Emergency Response
  • Content Restoration
  • Mold Remediation
  • Sewage Cleanup
  • Carpet Cleaning
  • Odor Removal
  • Commercial Storm Damage Cleanup

No matter what your storm cleanup and restoration needs may be, SERVPRO of Lockport, Lemont, Homer Glen wants to help.  We are available 24 hours a day and have the specialized equipment necessary to restore storm damage to businesses and residences alike. We’ll take care of your storm damage “Like it never even happened.”

3 Tips To Prevent Basement Flooding

6/21/2021 (Permalink)

Here Are Three Of The Best Ways To Avoid A Basement Flood

If you own a home with a basement, you've likely already thought about what to do if your basement floods. But as the saying goes, "An ounce of prevention is worth a pound of cure." Preventing basement flooding before it happens can save you time, stress and money on water damage and pipe repair. 


1. Keep Your Foundation Dry
The largest culprit behind basement flooding is a cracked foundation, as water will naturally follow the path of least resistance. Check thoroughly for any cracks that are leaking in your foundation. If you find any, repair them right away with caulk or hydraulic cement. It's also important to ensure that stormwater is directed away from your foundation. If needed, you can purchase downspout extensions, which help divert the water and aid in keeping your foundation dry.

2. Check Your Windows
If you have window wells (a window that is below grade), it's easy for water to collect there and potentially lead to flooding. Using window well covers can prevent this from happening. If you have any other external windows or doors in your basement, check them regularly to ensure their seals are water-tight.

3. Invest in a Flood Alarm
Flood alarms are sensors that track differences in moisture levels and are installed by your baseboards. They're perfect for smart homes, as they connect easily and alert you if it detects any flooding. This way, you can head off any potential basement flood and get a handle on it before it escalates and requires professional mitigation or pipe repair.
Keeping your basement dry is one of the best ways to protect your home and its contents. No method of prevention is foolproof, but using a combination of these and other prevention tips can greatly lessen your chances of flooding in your basement.

Under What Circumstances Is Commercial Flood Insurance Required?

6/18/2021 (Permalink)

Can Businesses Get Flood Insurance?

For many businesses in the U.S., flood insurance is an optional affair. It is not required and it is up to the company to decide if the risk/reward calculation makes sense. The management team will consider many items when making this decision:

  • What would the premiums cost?
  • How large could the losses be in a flood?
  • How likely is a flood in a specific area?

A company in Lockport, Lemont, Homer Glen, IL might gamble that the risk of a flood is low and that they do not need the extra insurance. If the company is right, it will save by not paying premiums and it can put this money to other uses. If the company is wrong and it is hit with a devastating flood, the company could potentially lose hundreds of thousands of dollars.

Mandatory Flood Insurance
In some situations, a commercial enterprise must purchase insurance against floods. The parameters for this requirement include the following situations:

  • The company is located in a high-risk floodplain
  • The company has a mortgage with a federally regulated or insured lender
  • The lender requires insurance for floods

The reasons for this requirement are many and fairly complex. However, it boils down to the fact that both lenders and government entities do not want to have to bail out companies that rack up large expenses and losses in a flood.

Helpful Commercial Insurance
Businesses cannot take the risk of not having a primary insurance policy that covers storm damage, fire damage and other perils. In the case of significant damage, the primary policy will pay for a variety of losses as well as the cleanup efforts of a qualified restoration company. In the long run, the services of trained technicians will likely save money by making necessary repairs to get the company back on its feet again.
While flood insurance is often discretionary, it is frequently a worthwhile purchase. The losses from a flood have the potential to cause great hardship to a company.

Burning Up the Fire Damage Remediation Process

6/15/2021 (Permalink)

When a devastating fire occurs in your home, it is hard to think ahead to the recovery process. You may not even know where to begin moving forward. Once the superficial signs of a fire are cleared away, you may still smell the smoke over the long term. Every fire is inherently different, but skilled professionals at SERVPRO can help you get to the bottom of the issue through a standard fire procedure.

The Beginning

Once emergency services (if required) take care of the worst of the fire damage, SERVPRO can come in and begin cleaning. After the smoke clears and the dust settles, our fire damage remediation specialists will move in. Depending on the type of damage presented from the fire, the technician will follow a standard procedure. 

Our technicians will carefully inspect the surrounding area and test the damaged sections to determine the extend of the damage. Our technicians always have a restore before replace mentality, ensuring that they will avoid anything that might exacerbate the damage. While they're inspecting and testing, they will walk you through the process in order to develop a plan.

Rising Action: Following a Plan

Depending on the severity of the fire damage, our technician will ensure the security of your property. If necessary, they will board up missing walls and windows, and set tarps around the roof of your home to maintain privacy.

Water removal is also an important next time. Many people don't realize that water damage appears almost at the same time as smoke damage. To rid the situation of water, our experts will set up dehumidifiers. 

After water has been removed, it'll be time to get to the brunt of the work. To avoid agitating troublesome particles within the damage area, the technician will remove smoke and soot damage with extreme care. A fire damage cleaning will take restorable items into account and odors will be fought with using fogging equipment and air scrubbers.

The Final Step

Once all of the major fire damage issues have been taken care of, in addition to the water damage and smoke and soot on your home's surface, we can begin the remaining minor repairs. Since we are a licensed contractor with the State of Illinois, we can handle any building services that may be needed from replacing drywall and painting over a refurbished surface. 

Mold Remediation: Mold versus Mildew

6/7/2021 (Permalink)

When a home suffers a water damage event, a mold infestation can quickly arise and spread throughout a home in 48-72 hours. Because mold can produce allergens and irritants, you will want a professional that has training and experience to properly resolve the mold infestation. That's where we come in!

How can you tell the difference between mold and mildew?

Primarily mildew is a plant disease but it can thrive on any organic matter, not just living tissue. It can appear on clothing, leather, paper, walls, ceilings, floor and even on your shower wall. It usually grows in a flat pattern in a white, gray or yellowish color. It will turn brown or black over time.

Mold is usually fuzzy and appears in irregular shaped spots. It also can appear in many different colors – blue, green, yellow, brown, gray, black, or white. Mold grows on organic matter everywhere but is only visible once the colonies grow.

How can you test the affected area to see if it is mildew or mold?

If you are unsure of what the substance is within the affected area, you can easily have it tested. The best course of action is to ask for professional assistance (like us!), but you can also fairly easily identify whether it is mildew or mold with a little bit of household bleach.

1. Apply a few drops of bleach to the affected area.

2. Wait 5 minutes and inspect the spot.

3. If the affected area becomes lighter, you are more than likely dealing with mildew. If the spot remains dark, it is most likely mold.

Our Advanced Equipment Will Restore Your Home To Pre-Damage Condition

6/7/2021 (Permalink)

The Tools SERVPRO Uses For Smoke And Fire Damage 

One of the most noticeable effects of fire damage is the presence of smoke odors in the home long after other signs of damage have been repaired or covered up. Smoke particles cannot be masked or neutralized by store-bought air fresheners and deodorizers and typically require the help of a certified restoration company like SERVPRO to remove from your home permanently. We arrive Faster to Any Size Disaster with the appropriate tools and chemicals necessary to eliminate smoke odors from a variety of different types of fires. With these tools in hand, our crews can take care of odors permanently and leave your home without a single scar to show from the fire.

Some of the most high-tech tools SERVPRO technicians use to take care of fire damage are solely dedicated to the task of neutralizing smoke odors. Our thermal fogging devices create thick fogs of odor-eliminating compounds that mimic the spread of smoke throughout your home and target even the most deeply embedded smoke particles. For tight spaces and smaller areas, we also carry smaller Ultra-Low Volume fogging devices that perform the same functions in hard-to-reach places that may contain smoke residues.

These machines send out specialized mixtures of odor-neutralizing agents that can sometimes be designed for specific types of smoke damage. Fires that burn through wet materials can often produce different residues than dry fires, and if kitchen grease is added into the mix, this may force us to use even more specific chemicals. Our inspectors carefully evaluate the scene of the disaster to determine which mixtures should be used to eradicate all traces of odor from the area. When combined with our extensive cleaning work, HVAC system clean outs, and other restorative procedures, we leave your home looking like the disaster never even happened.

When You Need Us Most

5/30/2021 (Permalink)

When your home or business experiences property loss, the results may be devastating. From fire damages to flood waters, you may not be prepared for what may occur. Every item in your facility may fall victim to the adverse effects that could potentially happen with any type of property loss. Smoke residue from a fire could seep into every material in your home. High flood waters can effect your walls, ceiling, all the way down the floor boards beneath your carpet, leaving mold growth not far behind. When these events happen, your property will need to be professionally cleaned and repaired. SERVPRO of Lockport, Lemont, and Homer Glen has the tools needed and the experience required to restore your space and begin the restoration process. Never put off for tomorrow what can be done today. Give us a call, we are here to help. 

708-301-4200

Smoke Detectors Save Lives!

5/27/2021 (Permalink)

Smoke alarms save lives and provide you and your family time to leave the home and get to safety or alert you to potential fires in the home like a cooking fire or an unattended candle. In the event of a home fire, soot and smoke damage can cause damage throughout your home and require repairs and restoration. 

SERVPRO of Loxkprt, Lemont, Homer Glen has the technicians, expertise, and experience to clean and restore your home to preloss condition. After a fire, our crew's inventory and pack out the contents in your home. Contents are then brought back to our secure, climate-controlled warehouse where items are recleaned and packed into new clean boxes. While contents are being cleaned, crews work to clean and restore your home. Once your home has been restored, all contents are packed back and your home is ready to be put back together as it was before the fire. 

How To File a Commercial Fire Claim

5/13/2021 (Permalink)

If a blaze tears through your commercial building, your insurance should help you pay for fire restoration services. First, however, you have to file a fire claim. To make that process as painless as possible, follow the below steps.

1. Call Your Insurer
First, you need to tell your insurer about the fire. You can typically notify the company via phone, the internet or a mobile application. Make sure the insurer has your contact information and the location of the loss.
While your insurance provider may send you a proof of loss form, you should still invite adjusters to visit your property and see the damage for themselves. Adjusters have the professional training necessary to assess the full extent of the harm.

2. Secure the Premises
You do not want any more damage to occur to your building as you wait for the adjuster to arrive. If it is safe to do so, secure any broken doors or window and put a tarp over the roof.

3. Make and Collect Records
The insurance company will need proof of your loss in order to approve your fire claim. That means you need to snap photos of the fire damage. Do not throw any items away without taking a picture or video of them.
You should also gather receipts or other documents that show the value of your harmed inventory and equipment. If you plan to make a business interruption claim, you will also need to demonstrate how much your company was making before the fire. You can do this by giving the adjuster financial statements and tax records.
If you have to spend extra money to keep your business running after the fire, document these expenses, as well. Do not forget to record any harm to your company vehicles, either.

When You Should Call Restoration Experts After a Water Disaster

5/13/2021 (Permalink)

After a water disaster in your commercial building, you may be tempted to perform the restoration on your own. After all, pipe burst cleanup services can be expensive. However, improper drying of your premises can be even more costly. If you do not completely remove all of the water, mold could grow and destroy your entire Lockport, Lemont, Homer Glen property.
That is why you need to hire commercial restoration professionals following a water disaster in your building. These experts will use their equipment and training to eliminate the mess and salvage your company's assets.

Knowing When To Call the Pros

Some emergency situations are obvious. It is easy to see if your property has a broken pipe, for instance.
However, some water leaks are hidden from plain sight. Keep an eye out for any of the following, as they could be signs of water damage that require professional restoration services.

  • Musty odors
  • Cracking, bubbling, or peeling walls
  • Buckling floors
  • Signs of mold growth

Finding the Right Pros
Not every pipe burst cleanup business is the same. You need to find experts who will do the job properly the first time. You also should look for professionals who can respond to your property right away. Any delay in the restoration process could cause further damage.

Preventing Future Disasters

You don't have to wait until your next disaster to contact a sewer cleanup company. Professionals can also help reduce the chances of a severe water emergency. If you notice corrosion or condensation on your pipes, have experts address the damage immediately before it causes a major flood. You can also ask restoration pros to inspect your property annually and address any red flags they discover.
Pipe burst cleanup should only be performed by professionals. Restoration experts can both dry your property following a disaster and help you prevent additional water losses going forward.

How to Make Sure Your Home or Business is Free of Mold

5/13/2021 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation

Commercial Services

4/30/2021 (Permalink)

Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Aurora has the resources and expertise to give you excellent results while minimizing the disruption to your clients. We can help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

SERVPRO of Aurora responds quickly to your Aurora fire, water, or mold damage emergency, 24 hours a day. Whether the damage occurs in a small business building or a big box store, we have the training, experience, and equipment to handle the situation. Our national network of 1,700 Franchises gives us access to personnel and resources to respond to any size restoration emergency.

How To Handle Water Damage To Your Hardwood Floors

4/29/2021 (Permalink)

Hardwood floors are stylish, durable, and timeless. A popular choice for kitchens, living rooms, and bedrooms alike, hardwood floors enhance many homes and are excellent to clean, treat, and enjoy year-round. However, one danger to your hardwood floors is water damage. Although a quick water spill on your hardwood floor that is attended to and cleaned up after a moment shouldn’t cause any harm, water damage may occur if water gets spilled and unnoticed on your hardwood floors, soaking into the boards and absorbing into the wood.

When your hardwood floors experience water damage, these are the next steps you should take.

  1. Clean up the water if you can.

If the water damage seems minimal or you catch it before it’s been sitting for a while, grab some excess towels to soak up the water sitting on top of your hardwood. However, this is not always possible if, for example, a pipe bursts and you have gallons of water that have flooded your entire floor. 

  1. Assess the visible physical damage.

Are you dealing with a white water stain or a black water stain? A white water stain indicates that the damage to your floor is only mild, and it may come out with proper treatment. White stains typically indicate a build-up of moisture in your hardwood floor. On the other hand, black water stains mean your hardwood has absorbed the water, which makes it significantly more difficult to repair. Other signs of water damage include cupping, when the edges of your hardwood flooring expand and become uneven with the sides sticking up; crowning, which consists of your wood permanently shrinking or wood planks sticking out; and buckling, which is when pieces of hardwood detach from your subfloor and stick out, indicating severe water damage. 

  1. Call the experts.

Especially if the water damage appears severe, which is pretty much anything outside of white water stains, it’s probably wise to call the professionals like the water damage restoration technicians at SERVPRO of Aurora. Depending on the extent of your hardwood floor’s damage, it may not even be worth trying to repair your hardwood floor, and replacing it may be a more smart use of your time and money.

SERVPRO of Aurora Reconstruction Services

4/26/2021 (Permalink)

Rebuilding after a disaster.

After a disaster—whether it be a fire, water, or storm—damages your home you will need to rebuild and restore. For decades SERVPRO has been known for their ability to respond to a disaster and fix your home to make it "Like it never even happened.”

The first thing you must do after a disaster is take temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris. Mold, smoke, fire, and water damage all have their own protocol for restoration and our experts know how to tackle each problem.

Once your home or building is secured and the hazards are removed you can start the rebuilding process; from the structure itself to preserving and restoring the treasured items inside your home—including heirlooms, art, and family photos. The professionals at SERVPRO of Aurora can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Aurora can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • HVAC Services
  • Move Out
  • Painting
  • Plumbing
  • Roofing Services

Keeping Mold Out of Your Office Building

4/26/2021 (Permalink)

Whether you live and work in a humid climate, or just in a space that tends to be humid, such as those in older buildings, you or your staff may be experiencing problems from mold and/or mildew or dust mites. Limited ventilation in places such as basement office spaces, or small kitchens/break areas and bathrooms, can cause moisture to build up, even in the driest of climates. It will only take 24-48 hours for a mold colony to begin growing once the airborne spores discover an environment they find attractive.

Using a dehumidifier is one of the best ways you can protect your business from a mold growth invasion. Using a dehumidifier will:

  • Reduce humidity levels, making your building less inviting to allergens, particularly mold spores.
  • Reduce the possibility that mold will develop on furniture, clothing, and other materials.
  • Help to reduce the unpleasant odors that accompany mold and mildew.
  • Allow you to breathe easier by reducing irritation to your skin and respiratory system.
  • Reduce dust, so you won’t be cleaning and dusting as much.
  • Provides a less humid environment for your office and staff, keeping electronics and tools free from rust and corrosion.
  • Lower energy costs, helping your HVAC to run more efficiently. When the air in the home is humid, the A/C must work doubly hard by cooling the air AND removing the moisture. Your unit will wear out sooner under that stress.
  • Run quietly and efficiently in the background of daily life. You won’t even notice them.

Another way to protect your commercial investment is to have routine cleaning done in all areas where water is prevalent, and keeping these areas dry daily will be helpful here, as well.

The team of  SERVPRO of Aurora is always available to help with your clean up issues in your home or office. Fire damage, water damage, and mold prevention are just some of our areas of expertise.

Immediate First Steps if an Appliance is Leaking

4/26/2021 (Permalink)

Have you ever come home to water pooling on your floor under your sink or by your refrigerator? You may have panicked. Immediate steps to take after a water leak aren’t really common knowledge, so it’s important to educate yourself beforehand so you know what to do if an appliance leaks on you! 

1. After you’ve discovered a water leak, shut off the water to that appliance.

Depending on when you’ve caught the leak, you may be able to avoid the most costly damage. However, it’s always better to be safe than sorry. After identifying a leak, shut off water flow to that appliance so that you can find its source.

2. Unplug nearby electronics.

Any electronics near the leak should also be unplugged and shut off. If the water from the leak appears excessive, turn off the circuit breaker to your home. Give your local electrician a call as well as the restoration professionals to assess the damage and how to proceed. Your safety is paramount.

3. Note where the water appears to be coming from.

Appliance water leaks often can be categorized into three common problems: a drain line leak, a supply line leak, or a burst pipe. A drain line leak stems from a leaky drain that isn’t properly working. This may be fast or slow and can result in bacteria in the line. On the other hand, a supply line leak stems from leaks in your water supply piping that brings water to your appliance.

4. Take pictures for insurance claims. 

Especially if extensive damage has occurred, take pictures of the leak and the subsequent water damage to file an insurance claim with. It’s important that you do this before cleaning up any of the mess so that you have accurate documentation of the leak.

5. Call the professionals at SERVPRO of Aurora 630-862-3930. 

While there are ways you can attempt to identify the leak type and resolve it yourself, it’s always a smart investment to call the local plumbing professionals to assess the leak and fix it. If there is damage that needs to be cleaned up, you’ll probably need to contact your local restoration company, too.

What To Do If A Tree Falls In Your Yard

4/21/2021 (Permalink)

As time passes and weather wears away at trees, trees eventually die and fall. Sometimes, a strong storm and wind expedite the process. However, you’re generally not notified in advance when a tree falls in your yard, so we’ve gathered a list of actions you should take if a tree falls in your yard. 

1) Think about safety first.

Are you inside a building that the tree fell on? Where is the tree in relation to you and your family? Is the tree at risk of falling even further and causing more damage? If the tree has come in contact with any part of your home or fallen through your roof, you should get everyone outside of your home as soon as possible. Take note of any wires that your tree has knocked down or is now touching as they may pose a fire hazard. Any injuries or structural damage should elicit a call to 911 for the fire department to come and help you out. 

2) Assess the damage. 

Did the tree hit any existing structures? What kind of damage did it cause? Take photos of the damage for insurance purposes later and stay a safe distance from the tree if it’s at risk of moving even more during a storm, etc. Figuring out what exactly has been damaged and how is an important step in the process of what to do after a tree falls in your yard.

3) Determine whose tree fell.

Did your tree fall in your yard? Or is it your neighbor’s tree? Even if a neighbor’s tree fell on your home or into your yard, it’s typically your homeowner’s policy that covers the damage. This might seem a bit backward, but it’s the way most policies work. However, you should take note of whose tree it is and double-check with your insurance policy and coverage to see what applies and if the tree falls into any of the exclusions. 

4) Call the insurance company.

After determining whose tree fell and assessing the damage, give your homeowners’ insurance company a call. Describe the situation and provide them with photographic evidence of the damage. They’ll be able to tell you the next steps to take and what you should do next.

5) Arrange for tree removal. 

Once you’ve gotten in contact with your insurance company and you know what is covered under your policy, it’s time to arrange for tree removal. Your insurance company may provide you with a list of disaster restoration specialists that they work with, but it may be smart to come to them with a name in mind to see if that will be covered under your policy. SERVPRO of Aurora is a great disaster restoration company that can take care of tree removal, structural restoration, and more in the aftermath of storms, incidents, and other disasters. 

Severe Weather Preparedness

4/16/2021 (Permalink)

Severe weather can happen any time, anywhere. Being prepared to act quickly can be critical to staying safe during a weather event. Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take the next step in severe weather preparedness by creating a communications plan for your family. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Once you have taken action to prepare for severe weather, share your story with family and friends on Facebook or Twitter. Your preparedness story will inspire others do the same.

SERVPRO Emergency Ready Profile

4/13/2021 (Permalink)

The SERVPRO Emergency Ready Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. it is designed to serve as a quick reference of important building and contact information. It consists of:

  • A no cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Call SERVPRO of Aurora, Illinois at 630-862-3930 today to get started.

Choosing the Right Restoration Comapny

4/12/2021 (Permalink)

Disasters are devastating. Whether caused by fire or water, whether big or small, they can turn your world upside down in a matter of minutes.  Even the strongest of us can feel helpless, not knowing where to turn to get the best help possible; but fortunately for you, SERVPRO of Aurora, Illinois is nearby and is ready to help 24/7.

But why SERVPRO? After all, there are other companies who make the same claims.  Consider this: if you have to undergo surgery due to a dangerous and life-threatening condition, wouldn’t you insist on having a surgeon the best surgeon possible with extensive training, years of experience, and a sterling reputation to get you back to good health? Well, your property is probably the biggest investment you’ll make in your lifetime, so it’s also very important to have a company with the knowledge, experience and reputation you can trust to return your property to its preloss condition or better. We offer a full line of construction and rebuild services so we are able to handle your disaster from beginning to end and make it "Like it never even happened."

Three of the Best Reasons to Use SERVPRO of Aurora, Illinois:

  1. Training – We never stop learning and honing our skills. We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) high standards in fire and water cleanup and restoration, biohazard and mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. Additionally, our industry professionals regularly attend SERVPRO continuing education classes.
  2. Equipment – We use the professional equipment needed to completely clean and remove the effects of water, mold, soot, smoke, odor and more. During the past few years, there’s been a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Aurora, Illinois to restore your property quickly, reliably, and more effectively.
  3. Experience – SERVPRO is very reputable. They started over 50 years ago and currently have over 1,700 franchises nationwide. Your very own SERVPRO of Aurora, Illinois is proud to have been in business for itself for 13 years! The extensive knowledge we’ve gained during that time makes us the go-to-disaster restoration company to call. Our experience will enhance your experience with us!

We sincerely hope that you’ll never be in a situation where you need to call a restoration company, however if you are; give us a call and we’ll make it as easy as possible for you. Call 630-862-3930.

What To Do If Your Business Floods

4/12/2021 (Permalink)

Taking steps beforehand to prevent or reduce flood damages to your business is a wise business move and can go a long way towards alleviating distress and flood-related costs to your enterprise, but sometimes even the best-laid protection plans don’t stop the damage from occurring. 

Here are some things to consider if your business floods:

RESPONSE. A rapid response to flood-related damages is going to be crucial in reducing secondary damages and restoration costs. Contacting a professional restoration team and getting them on the scene right away will help you stay open for business or get you back on your feet quickly.

SERVICES. If your property has experienced downed telephone poles or utilities have been affected, contact local authorities right away and let them know what has happened. If it is due to a weather event in the area, they will be recording affected properties and areas to schedule service, so this will help them to plan.

WORKFORCE. Make sure you have connected with your workforce to see if everyone is safe. At this point, you can establish methods of completing work from home if possible so that no time is lost. 

INFORMED. Keep a close watch on the weather so that you are as well-informed as possible. If there are new storms coming or if any dam-releases are scheduled, for example, you will be able to plan ahead. 

DOCUMENTATION. You should be storing your business-related documentation in the cloud as well as in hard copy form. If floodwaters damage or destroy these items, you always have your cloud copies to pull from. 

Contact the experts at SERVPRO of Aurora at 630-862-3930

Electrical Fires

4/9/2021 (Permalink)

Electrical failure or malfunctions account for an estimated 34,000 home fires, on average, per year and result in roughly 440 deaths and $1.3 billion in direct property damage according to the National Fire Protection Association (NFPA). This threat is higher in older homes built before the 1950s due to lower electrical wiring standards, however; even newer homes are at risk. Older homes were built to handle 30 amps of power, but most newer homes demand 100 to 200 amps. Listed below are some of the warning signs that may indicate an electrical problem in your home:

  • Flickering or dimming lights.
  • Switches or outlets that are hot to touch and/or give off a strong burnt rubber odor.
  • Discolored cords, outlets and switch plates.
  • Repeatedly blown fuses and tripped circuit breakers.

If you have any any of these, contact a licensed electrician immediately to examine and repair any electrical problems and if the need for fire restoration is required, we are there to make it "Like it never even happened." SERVPRO of Aurora, Illinois, 630-862-3930.

Water Damage and Fast Response

4/8/2021 (Permalink)

The first 24 hours following a water loss are the most important. Below are emergency water damage tips to follow:

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Don't enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Don't use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.
  • Don't turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

For more information on recovering from water damage, call SERVPRO of Aurora, Illinois 630-862-3930 and make it "Like it never even happened."

Severe Weather Safety

4/1/2021 (Permalink)

Hundreds of people die each year in the United States due to heat waves, hurricanes, lightning, flash floods, powerful thunderstorm winds, and winter storms or winter cold. Additionally, thousands of people are injured by these weather events each year.  If you are aware of what weather event is about to impact your area, you are more likely to survive such an event. To stay on top of the weather, utilize NOAA Weather Radio All Hazards receiver units that can be purchased at most electronic stores. Make sure the model you purchase has a battery-backup. You should also obtain the latest weather information from commercial TV/radio, cable TV, the internet/web, and newspapers. It’s your responsibility! 

What else can you do to prepare for severe weather?

  • Develop a disaster plan for you and your family at home, work, school, and when outdoors. The American Red Cross offers planning tips and information on a putting together a disaster supplies kit at www.redcross.org.
  • Identify a safe place to take shelter.
  • Know the county in which you live or visit – and in what part of that county you are located. The National Weather Service issues severe weather warnings on a county basis.
  • Check the weather forecast before leaving for extended periods outdoors. Watch for signs of approaching storms.
  • If severe weather threatens, check on people who are elderly, very young, or physically or mentally disabled. Don’t forget about pets and farm animals.

Have a Fire Escape Plan

4/1/2021 (Permalink)

Fire Evacuation Sign Make an emergency evacuation plan for your home.

Every second counts during a fire. Fire experts agree, people have as little as two minutes to escape a burning home before it’s too late to get out.*

In a matter of moments, a small flame can become a major fire, making it critical to be prepared with an escape plan in place. A survey conducted by the American Red Cross shows only 26 percent of families have developed and practiced a home fire escape plan. Once a plan is developed, it is critical that everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year. Increase your chance of surviving a fire by ensuring you have working smoke detectors in place, building an escape plan, and then practicing the escape plan. The following are a few steps to help you develop an emergency escape plan:

Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that lead outside open easily.

Consider escape ladders for sleeping areas on the second and third floors. Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they will be used.

Choose an outside meeting place a safe distance from your home where everyone can meet after they’ve escaped. Make sure to mark the meeting location on your escape plan. Teach children how to escape on their own in case you cannot help them. Plan for everyone in your home with special considerations for elderly or disabled individuals. Practice your fire escape plan at night and during the daytime. SERVPRO of Aurora wants you to stay safe and prepare now to ensure you are ready for any disaster. *Tips provided by American Red Cross and National Fire Protection Association

Faster to Any Disaster

3/31/2021 (Permalink)

There is no such thing as a small disaster-especially when the water you don't see contains bacteria or can cause mold, rot and other unseen damage.  Water damage can affect the value of your property.  Before you get out the mop bucket and try to clean it yourself, consider how the damage can affect your property.

SERVPRO of Aurora knows how disruptive water damage can be for your business.  SERVPRO of Aurora employees are trained and equipped to manage the drying process.  By utilizing the proper equipment and moisture measuring devices, your building will be quickly and thoroughly dried to industry standards, which will help prevent secondary water damages.  With rapid response time and a full line of water cleanup and restoration services we can help you regain control quickly by helping to ensure your facility and its contents are properly dried, deodorized and protected.

Before you risk further damaging the value of your facility by attempting to clean the mess yourself, call SERVPRO of Aurora and we will make it "Like it never even happened."

Being Prepared in 2021

3/19/2021 (Permalink)

Each new year brings new beginnings , new opportunities and unfortunately new disasters. The time to prepare for a disaster is now. Make a resolution that helps protect you or your business and allows us to make any disaster "Like it never even happened."  Unexpected disasters like tornadoes, river floods, flash floods and even water main breaks can disrupt your life without warning.  There are many ways to get involved especially before a disaster happens. Get involved as a community and participate in programs and activities to make your families, your homes and your businesses safer.  The formula for making a safer homeland consists of volunteers, a trained and informed public, and a SERVPRO that is there for you 24 hours a day, 7 days a week and that is SERVPRO of Aurora, Illinois at 630-862-3930.

Making Your Business Our Priority

3/11/2021 (Permalink)

Is your business prepared? From a burst pipe in an office building to faulty wiring in an apartment complex – fire and water losses are never planned, but they do happen. SERVPRO of Aurora, Illinois professionals know there is no such thing as a small emergency when it threatens the welfare of the tenants and the revenue of the property owner.

 During a loss, your objective is to focus on your customers and ours is to focus on your restoration needs. Our quick response and trained professionals may help avoid revenue loss for property owners and minimize inconvenience to tenants. SERVPRO of Aurora, Illinois can help you resume normal business functions quickly. We are available 24 hours a day, 365 days a year and we will work hard to restore your property and its contents to preloss condition. Call 630-862-3930.

SERVPRO Top 10 Franchise in Entrepreneur Magazine 2021

3/5/2021 (Permalink)

SERVPRO ranked #1 in its category in 2021, rounding out the TOP TEN for the year. SERVPRO of Denver West joins the #1 brand in cleanup and restoration. This is SERVPRO's eighth time in the top 10. It was #27 on last year's list. This year's accomplishment rounds out a couple of big years of growth, and it helped catapult the company back into Entrepreneur's top 10.

SERVPRO of Aurora is proud to be part of such a great franchise system.

As your local fire, water, cleanup and restoration company. SERVPRO of Aurora IICRC certified professionals will make it "Like it never even happened."

Thank you to all our past customers, and cheers to all the new relationships we will build.

Fire Risks in Your Home

2/28/2021 (Permalink)

The holidays lead to the highest instance of residential fires each year. But just because the holidays are over, it doesn’t mean you’re in the clear as far as the risk of home fires go. Unintentional home fires can occur at any time of year, and according to the National Fire Prevention Association (NFPA), are caused by four main activities: cooking, heating, using electrical equipment, and smoking. Knowing some of the main risk factors of home fires can help you be on alert throughout the seasons, and decrease the chances of a fire occurring in your own home.

On average, fire departments in the U.S. respond to 350,000 home structure fires each year, which result in 2,620 civilian deaths, 11,220 injuries, and $6.9 billion in property damage. Cooking is the leading cause of home fires and injuries, causing more than 170,000 fires annually, but smoking is the leading cause of home fire deaths. Fires caused by smoking account for 4.5x more deaths than do fires of any other category. Similarly, space heaters account for a disproportional amount of fire-related deaths (16%), considering they cause only 4% of home fires.

Other fire facts to be aware of are that the instance home fires peak nightly between 5pm and 8pm, and peak weekly on Saturdays and Sundays. Alcohol is also often a factor in the cause and result of home fires; impairment can affect how safely heating or cooking equipment is used, and can inhibit residents from getting to safety after a fire has started.

If you ask us here at SERVPRO of Lockport, Lemont, Homer Glen, keeping an eye on the safety instructions for all cooking, heating, and electrical equipment, and never cooking or smoking while excessively tired or under the influence is a New Year’s Resolution worth keeping!

Ask The Experts: What might winter weather mean for my business?

2/25/2021 (Permalink)

This time of year, a winter storm is imminent. While not every storm will cripple a business, it is still necessary to be prepared. Along with frigid temperatures and snow, winter can create problems with plumbing and operations. Therefore, it is essential to make a plan for the worst-case scenario.

1. Prepare Your Building

In an effort to prepare for potential storm damage, it is wise for a business to focus on plumbing and electricity. Outside plumbing should be shut off and cleared to prevent freezing and possible burst pipes. Additionally, it may be a good idea to secure a generator if your business does not already have one. If your company does have a generator, it is a good investment to have it serviced before the winter weather sets in.

2. Plan for Ice and Snow

Any winter storm is going to bring issues of snow and ice. Being prepared for this situation means having a plow service on contract and ensuring that all walkways and driveways are cleared and salted. It is vital to do everything in your power to ensure that customers do not get hurt on the way into your business.

3. Focus on Inventory

Also, as storms have the potential to cause significant business interruption as well as property damage, it is vital to take an accurate inventory of all your assets. This inventory will be used for insurance claims if property damage results in an inventory loss. You should move stock to a secure and climate-controlled area, photographing and documenting everything. This will help streamline the process if a claim is made.

4. Make a List of Contacts

While taking inventory is necessary, it is also crucial to make a list of emergency contacts. This list should include all personnel who are essential to your operations. Additionally, you should include a disaster restoration specialist in the Western Lake County area in case of an emergency.

Winter storm season can produce significant threats to business operations. Massive snowfalls and ice storms can wreak havoc on a business, so it is essential to have a plan like the one above.

Insurance Tips For Making a Storm Claim

2/24/2021 (Permalink)

Here at SERVPRO of Lockport, Lemont, and Homer Glen we work closely with many Insurance companies. One in particular is American Family Insurance. Here are some tips from them on making a storm damage claim. 

Act Quickly. Filing a claim with your insurance company in a timely matter is very important. Most insurance policies limit your time to file a claim, so being quick is essential. You will want to repair the damage before it has a chance to get worse.

Review your policy. Every insurance policy and claim is different. If you know what your policy covers, you will be better prepared to plead your case. 

Document everything. Keep a log of the storm and the damage. Do NOT start to clean up until you have documented as much of the damage as is safe and wait to handle the big messes until a claims adjuster has assessed the situation. 

Mother nature likes to shake things up and if your home didn't weather a storm as well as you'd hoped it would, keep these tips in mind to help you along the way. 

If you have experienced storm damage in your home or business call SERVPRO of Lockport, Lemont, Homer Glen. We specialize in finding, assessing and repairing damage from storms!

Fire Safety For Kids

2/23/2021 (Permalink)

Here at SERVPRO of Lockport, Lemont, Homer Glen we care about the safety of your family. By sharing this information from the American Red Cross, we hope to shed some light on something we see too often, house fires. 


A home fire is a devastating event, and one that you never count on happening. Your children are most at risk when this disaster occurs. Unfortunately, many home fires are started by children playing with dangerous household items – especially lighters and matches. Taking sensible precautions in the home and teaching your child how to escape from a fire can help your family avoid this type of heartbreak.            

Prevent Your Child from Starting Fires

The U.S. Fire Administration estimates that $280 million in property is destroyed each year as the result of children playing with fire.

  • Keep matches, lighters and other ignitable substances in a secured location out of your child’s reach. Only use lighters with child-resistant features.
  • Invest in flameless candles. These candles contain a light bulb rather than an open flame, and take the danger out of your child knocking over a candle.

Fire Safety information from redcross.org

Is Your Home or Business Certified: SERVPRO Cleaned?

2/11/2021 (Permalink)

The COVID-19 pandemic has changed what it means to be clean. SERVPRO of Aurora, IL wants to let you know of a new defensive cleaning program, Certified: SERVPRO Cleaned. We are offering this service because we know that getting back to business relies on getting your customers back through your doors. And that will only happen if they feel comfortable and secure in your space.


We are putting our Certified: SERVPRO Cleaned logo across America to help businesses communicate that you have committed to a higher standard of clean for your customers and employees. We’ve successfully created specialized programs for many clients. We would love to help you do the same for YOU! Call to schedule a time to discuss how. (630)862-3930

Managing a Water Loss as a Tenant or Property Owner

2/11/2021 (Permalink)

Handling a water loss can be extremely difficult and confusing; especially, when both a tenant and property owner are implicated. Although SERVPRO of Lockport, Lemont, and Homer Glen strives to provide clear and consistent communication to ease the stress of restoring property damage, we understand that the added variables can create further confusion. Therefore, we make all possible efforts to prevent miscommunication and protect clients, as well as ensure that water cleanup and restoration efforts are performed as effectively as possible.

Below, are notes and recommendations beneficial to homeowners and tenants regarding water losses:

  • It is beneficial to address water losses immediately to ensure the safety and security of tenants, as well as maintain the structure’s integrity. Additionally, it is important to note that failing to address water damage appropriately could result in the loss of tenants in the future.
  • Renter’s insurance, often, does not cover structural damage, only contents. Therefore, the homeowner is responsible for financial costs determined by damage.
  • We require the homeowner’s signature to begin work; tenants cannot provide a valid signature.

Water losses are never easy, especially when cleaning and restoration efforts involve collaboration between a homeowner and tenant. At SERVPRO, we seek to provide efficient and effective work, while minimizing difficulty or confusion.

With 2020 behind us, what does that mean for SERVPRO?

1/31/2021 (Permalink)

SERVPRO will still be the “faster of any size disaster,” and to further that claim, SERVPRO plans to expand! It means that SERVPRO will have more manpower for those larger disasters, and more manpower means getting homes and businesses back to working order, faster. Our aim is to provide exceptional customer service for each and every customer.

After the last year we have had, SERVPRO has adapted to the changes and conquered the roadblocks ahead. Disinfecting may still be a huge thing in 2021, and SERVPRO will be there again and again to disinfect and sanitize it all. And while people are still working from home, we will still be able to provide carpet and duct cleaning for the extra traffic, as well as any mold, flood, or fire damage. Whatever lies ahead, SERVPRO is ready.

Call us at 630-862-3930

How Employers Prevent Mold

1/27/2021 (Permalink)

There are some important steps that employers can take to make sure that their employees are not exposed to mold. These preventative measures are some of the most important things that employers should know about mold. Following these tips can help save time, money, and the health of their employees.

  • Have a reliable and certified building maintenance crew who are well-informed about mold and mold causes.
  • Have all the plumbing checked regularly throughout the year.
  • Check the building construction and design.
  • Make sure there is proper ventilation in each area of the building.
  • During summer months, open windows or run air conditioning regularly.
  • Use mildew resistant paint in offices where workers spend most of their time.
  • Consider replacing old carpets or wooden shelving that might have been exposed to moisture in the past.

Always let your employees know that you are doing everything possible to prevent mold from growing in your building. When workers feel like their employers understand their health risks and are taking proper precautions to keep them safe, they are less likely to file claims.

What to do if Mold is Found

If you find mold or you suspect mold is in your building, you can give SERVPRO of Aurora, IL a call. The consequences of mold are too high to not take it seriously. Primarily, the health of your employees always come first. You never want to be responsible for the health effects that your workers can contract in a moldy environment. In addition, the structure of your building will be severely compromised if mold is found and if it is not remediated on time. Lastly, legal expenses from mold litigation can be overwhelming. Do not put yourself in a tough position when it comes to mold. Call SERVPRO Aurora, IL at 630-862-3930.

4 Questions About How Smoke Damage Can Affect Your Building

1/25/2021 (Permalink)

4 Questions About How Smoke Damage Can Affect Your Building

Even small fires can cause a lot of damage to your business. In particular, smoke damage can ruin your items and the structure of your building. Smoke and soot can eat away at the materials in your building. This is why it is important to have them removed immediately. Acting fast can reduce the amount of smoke and soot damage your business sees. One way to do that is to hire a professional remediation company that understands smoke and can clean your items.


1. How Does Smoke Impact Your Building?
Smoke reacts differently with each material in your building. Additionally, the type and temperature of the fire can lead to different types of smoke damage. One way that all types of smoke affect your building is by hiding in tiny cracks. There, they go undetected and can lead to your business smelling like smoke. Special cleaners are necessary to get rid of these particles.


2. What Is the Cleaning Process for Smoke?
The cleaning process starts by ventilating the building so smoke particles can leave. Then, every surface will be thoroughly cleaned of soot and smoke. Special cleaners will be used that remove the particles and the odors. This must be done as soon as possible after a fire.


3. What Can Be Salvaged?
Depending on the extent of the damage, some items may not be salvageable. When looking to save certain items, several factors must be considered. Someone who understands smoke damage will be able to look at your items and tell you if they can be cleaned or not.


4. Can Upholstery Be Cleaned?
Today, some special tools and cleaners can find hidden smoke particles and remove them from porous upholstery. This is something that must be done by a professional. Attempting to clean upholstered items by yourself can cause more damage.
If you wish to reduce the amount of damage in your building after a fire, you should look into smoke cleaning. This process will remove the hidden particles and tell you if your items can be salvaged.

Why SERVPRO?

1/25/2021 (Permalink)

When it comes to companies offering clean up and restoration services in Lockport, Lemont, Homer Glen, consumers have a variety of options to choose from, so why SERVPRO?  As a locally owned and operated organization, with the backing of over 1,700 franchises nationwide, SERVPRO of Lockport, Lemont, Homer Glen has the ability to respond to your property damage emergency quickly, no matter the size of the loss:

  • We are available 24 hours a day, 365 days a year
  • Our technicians are highly trained restoration specialists, with multiple certifications from the IICRC.
  • We work with a variety of insurance companies
  • We offer a wide array of clean up and restoration services for both commercial and residential properties, including water, fire, mold, storm, and biohazard related damages.
  • Our technicians utilize industry leading technology and equipment to provide the most efficient solution for your damages.

When disaster strikes, SERVPRO of  is Here to Help and We’re Faster to Any Size Disaster.  To learn more about the services we offer, please give us a call at 708-301-4200, or visit our home page for more information.

Commercial Property Cleaning & Restoration Services

1/25/2021 (Permalink)

SERVPRO of Lockport, Lemont, Homer Glen offers a variety of cleaning and restoration services for businesses both large and small in our area. Our team is available 24 hours a day, 7 days a week, to respond to your emergency business damages, including sewage backups, water damages, and flooding occurrences.

When disaster strikes, our team responds as quickly as possible, working to mitigate the severity of damages, lessen the amount of time your business flow is interrupted, and begin getting your building back to its preloss condition.  Our top priority is to deliver the highest caliber of service, not only providing a full line of water, fire and mold damage remediation options, but also working with your insurance company to help alleviate the stress of the damage situation.

SERVPRO Lockport, Lemont, Homer Glen Large Loss Response Team, along with the backing of over 1,700 franchises nationwide, has the training, equipment, and expertise to handle any size commercial loss.  We have worked with a variety of local business owners, from small restaurants to multi-unit condominiums, and are Here to Help you and your business in your time of need.  To learn more about our services, please give us a call at 708-301-4200.

SERVPRO Tips: If water hits your business, SERVPRO can get you back up and running

1/25/2021 (Permalink)

Owning a business may be your lifelong dream, and you probably invest much of your capital and time in making it succeed. When you face an obstacle in getting it restored after a flood or a fire, it is best to trust experts in the field to perform a thorough assessment of the damage and guide you in the restoration process.

SERVPRO leads all restoration companies with our expert water and fire restoration technicians. Our staff trains with and holds certifications by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), verifying our expertise in the field. When you reach us at our 24/7 hotline, you gain peace of mind at being in the hands of experts.

How does SERVPRO dry my business after a water incident?

Among our specialists, we take great pride in our water restoration technicians and their expertise. At SERVPRO, we know that water in your business implies a loss of time, customers, and revenue, which is why we work diligently to restore your workspace as soon as possible. Our focus is not only on extracting water but also on removing excess moisture to protect your establishment from the threat of mold and other complications. To restore humidity levels our team may use-

Truck-mounted pumps connecting to municipal sewers as needed

Submersible pumps 

Handheld wand extractors for hard-to-reach corners 

We monitor our progress with state-of-the-art moisture meters and complement our actions with dehumidifiers, air circulators, and drying mats as needed. Our SERVPRO technicians document each step, which could help you if you are filing an insurance claim for the incident.

SERVPRO is your partner when life events threaten your business. Call us today! We are faster to any disaster and are here to make things "Like it never even happened."

Steps to Handle the Leak Under Your Sink

1/22/2021 (Permalink)

A leak under the kitchen sink is often the culprit of home flooding. If you discover a leak in your kitchen, it is important to know what to do to minimize water damage in Aurora, IL. Taking immediate action is the best way to prevent the situation from getting worse and keep repairs to a minimum.

Here Are Six Essential Steps To Take If You Find A Leak Under Your Sink

1. Stop the Water
Before you do anything else, find the main water valve and shut it off. This will stop additional water from leaking into your home.


2. Protect Your Belongings
Remove any valuable objects, such as artwork and furniture, and place them in a dry, safe place. Move as many items as possible off the floor to prevent additional damage.


3. Keep Electronic Devices Turned Off
Do not turn on the television or other electronic devices. If necessary, move any appliances from the room that are at risk of coming into contact with the flooding water.


4. Remove Excess Water
Use towels or a mop to blot and soak up any excess water in your home. Dry the area thoroughly by opening windows and using fans.


5. Call Your Insurance
Notify your home insurance provider to let them know about the flood. They will clarify what your policy will cover before you begin your kitchen repair and restoration process.


6. Call for Help
Enlist the help of a professional water damage and restoration service. They will have the necessary equipment to ensure that your kitchen is properly dried, disinfected, and restored to its pre-flood condition.

Flooding waters in your home can cause a tremendous amount of damage in addition to costly repairs. If you find a leak in your kitchen, the best thing to do is act quickly. Take care of the problem as soon as possible to mitigate the damage and costs.

The Fire Stopped, but Our Work has Just Begun - SERVPRO of Aurora

1/10/2021 (Permalink)

When dealing with the aftermath of a fire in Aurora, IL there's a lot on your plate.

One of your top priorities is probably the structure of your house. However, a person's life is made up of all the little things that fill up a home. Can they be saved, as well? With some techniques like dry-cleaning, they can be.


Electronics


Some of the most expensive items to replace are electronics. There's a chance you may not have to. Smoke residue can cause corrosion, but if it is removed soon enough it won't have the chance.

You should not turn on any of your devices to check their status, as this could cause further harm. Technology like this can be delicate and complicated, so it is in your best interest to leave all content cleaning to certified fire remediation specialists. Examples of items that can be restored are:

Laptops and computers


Televisions and DVD players


Sound systems and speakers


Telephones

Clothing and Woven Materials
You don't want all your clothes and curtains smelling like smoke for months to come, do you?

Dry-cleaning is the method of choice for clothes and fabrics. If they only hold a light amount of residue, this should be enough. If they are more heavily inundated with particles, you should follow up with a wet-cleaning, as well. Upholstery or other heavy fabrics that can't be subjected to shrinkage or wet cleaning can go through a foam cleaning process.


Paper Goods

Although delicate, you may be surprised to find out that paper items like documents and photographs can be salvaged, as well. Provided that they aren't mostly burned or blackened, there are a variety of techniques used to restore them to a much better condition: de-humidification, vacuum drying, freezer drying, dry-cleaning or air drying. They might not look brand new, but what's important is that they are visible or usable.


In the hands of a competent fire damage service, there is the possibility that almost everything you own can be saved from content storage. Before throwing things away, call in the professionals, SERVPRO Aurora, Illinois.

You are welcome to call us at any time, 630-862-3930
.

Best Helpful Hints to Get You Through the Winter and Storms

1/10/2021 (Permalink)

  1. Ceiling fans are not just for summer: flip the switch to reverse the spin of the fan and turn on the lowest speed to blow warm air down from ceiling.
  2. Use energy from the Sun: During the day, open drapes and blinds to allow sunlight to help warm the house, land then close at night to hold in heat.
  3. Dress in Layers: Pack an extra pair of warm socks, blankets, wool sweaters and long-johns or coveralls in your car to keep warm.
  4. Keep a bag of clay kitty litter in car: If your car gets stuck in deep snow or slick ice, sprinkle kitty litter (non-clumping) at the base of your tires to add some traction to get moving again. Extra weigh in trunk will create added pressure on your tires, ensuring greater contact between your tread and the ground.
  5. Don’t smoke or drink coffee before shoveling: Caffeine and nicotine are stimulants and can add extra stress to the heart.
  6. Learn to walk like a penguin: To walk safely on ice, walk like a penguin. Point your feet out, land hold your arms out slightly to your side.  Shuffle, land take short steps.
  7. Easy deicer: The night before freezing temperatures, rub half a potato over your car’s windshield.  The sugar from the potato creates a barrier over the window and prevents ice from forming, when you come out in the morning you will not have to scrape!  Simply rinse and wipe with your wipers when you get on the road.
  8. Gas Up: During cold weather months, it is good practice to keep at least a half tank of gas in your vehicle at all times.  Not only does it prevent you from being stranded, but it prevents any water in the tank from freezing, which can damage the fuel pump.
  9. Frozen locks: Squirt a little hand sanitizer on them. The isopropyl alcohol that kills germs also lowers the freezing point of water, and can melt the ice inside the lock within seconds.
  10. Grab a roll of duct tape and keep it in car: Not only does it fix everything, but you can use it as a fire starter – duct tape is very flammable and is a great tool to get a fire going in an emergency.  Don’t forget to have a lighter or matches in your emergency kit.
  11. Candles: will keep you warm in your car if you are stranded in car. Also, don’t forget to have a lighter or matches.
  12. No more icy walkways: Sprinkle leftover coffee grounds on your freshly shoveled walk or driveway to help melt the ice – it’s a natural and environmentally friendly way to add more traction underfoot.  Remember to wipe feet when going inside.
  13. Dry wet shoes: by stuffing them with dry newspaper to absorb the moisture quicker.
  14. Shoveling Snow: Spay shovel with non-cook cooking spray, snow will slide off easier.
  15. Winter Survival Kit to keep in vehicle: Flashlight, batteries, snacks, water, ice scraper, first aid kit, candle and lighter, phone charger, warm outer clothing and travel shovel.

What Are the Most Common Types of Storm Shutters?

12/29/2020 (Permalink)

Protect Your Windows From High Winds

When there’s a storm on the horizon, it’s important to protect your home’s windows from being damaged by high winds and flying debris. There are many ways to safeguard your windows if Aurora, IL, is in a storm’s path.

Temporary Options

Some storm protection methods are temporary; you only put them up for storms. These methods cost less than permanent options, but they require more time and effort to install when a storm is approaching:

Plywood: The most inexpensive method of protection is cutting plywood panels to fit your windows. To be effective, they must be thick enough and installed correctly.
Fabric Screen: These are sheets of strong, storm-rated material that attach to the outside of your windows using clips or grommets. They’re lightweight and easier to install than plywood.
Storm Panels: These panels are made from aluminum, steel, or polycarbonate and bolt over the outside of your windows. They are typically lighter and easier to install than plywood.

Permanent Options
Some types of storm shutters are permanently affixed to the outside of your windows. They are more costly than temporary methods but once installed can be put into place much more quickly:

Bahama: These decorative shutters are permanently attached to the top of a window, like large awnings. They can be quickly bolted closed when high winds are predicted.
Accordion: These window coverings are hinged, like an accordion, and are typically made of aluminum, steel or polycarbonate. They fold up into a box that’s permanently attached to one side of a window, and you pull them across the window and lock them into place.
Colonial: These hinged shutters attach to both sides of a window and can be latched together across the window.
Roll-Down: These coverings are mounted above a window. They roll into place along tracks that are mounted on both sides of the window.

Protecting your home’s windows from high winds involves an investment of time and money. However, when you consider the possibility of extensive storm damage restoration or even the loss of your home, storm shutters are worth the cost.

How We Treat COVID-19 Differently

12/15/2020 (Permalink)

When your home or business is exposed to COVID-19, there often follow feelings of uncertainty and stress. And, unfortunately, the virus may retain the ability to infect you or others who come into contact and proceed to touch their eyes, nose, or mouth. SERVPRO of Aurora, IL recognizes the danger and anxiety that stems from these situations and does all we can to alleviate your concerns by providing thorough disinfections for your residential and commercial properties. Therein, lies the difference between SERVPRO and other disinfection services. Our commitment to a complete clean means that you are as safe as possible in the areas you should feel most secure.

When disinfecting, SERVPRO of Aurora, IL approaches each job with the appropriate PPE equipment to keep both you and our team safe. We then spray a high-volume mist of highly-concentrated disinfectant which affects nearly the entirety of the area; immediately attacking the virus where it remains. After a 10 minute dwelling period, we follow and wipe down all high-touch surfaces with the same disinfectant. Furthermore, we mop the floors, discard open food or drink items that have been exposed to the disinfecting mist, and spray a lemon-berry scent meant to dispel the unpleasant smell of disinfectant. 

Oftentimes with disinfecting services, you receive no more than a generalized mist throughout the property. Although this is not ineffective, it is not the thorough approach we prioritize. In our method of disinfecting, we aim to ensure that every surface is treated and that the chance of you contracting COVID-19 from your living or working space is minimized to the furthest possible extent.

Fire Readiness!

12/8/2020 (Permalink)

There is not much scarier than the threat of a fire to your home or business. Whether you consider the potential hazards it poses to your safety, or to the integrity of your property, a fire can create a panic. At SERVPRO of Aurora, IL, we are committed to restoring your home to pre-damage conditions in the case that a fire occurs. However, we want to also equip you with the knowledge necessary to ensure the safety of you, your family, and friends if a fire develops in a building you occupy.

If a Fire Starts:

  • Know how to safely operate a fire extinguisher.
  • Remember to get out, stay out, and call 911 or your local emergency phone number.
  • Yell “Fire!” several times and go outside right away. If you live in a building with elevators, use the stairs. Leave all your things where they are and save yourself.
  • If closed doors handles are warm or smoke blocks your primary escape route, use your second way out. Never open doors that are warm to the touch.
  • If you must escape through smoke, get low and go under the smoke to your exit. Close all doors behind you.
  • If smoke, heat, or flames block your exit routes, stay in the room with doors closed. Place a wet towel under the door and call the fire department or 911. Open a window and wave a brightly colored cloth or flashlight to signal for help.
  • Once you are outside, go to your meeting place and then send one person to call the fire department. If you cannot get to your meeting place, follow your family emergency communication plan.

If Your Clothes Catch on Fire:

STOP what you are doing.

DROP to the ground and cover your face if possible.

ROLL over and over or back and forth until the flames go out.

THEN, once the flames are out, cool the burned skin with water for three to five minutes. Call for medical attention

Fires aren’t occurrences you can predict, but planning for the potential hazard can make all the difference in affecting the extent of damage to your property and the continued safety of those inside the building. 

If a fire does occur, call SERVPRO for your cleaning and restoration needs at 630-862-3930; we remain dedicated to returning your home to its previous condition, “Like it never even happened.”

Electrical Safety After a Flood

12/1/2020 (Permalink)

Unlike in a fire or storm, the potential safety hazards associated with a flood are often less apparent. However, they are present nonetheless. Specifically, in regards to proper handling of electrical devices.

Because we all value our belongings, we may rush to handle electrical appliances, chords, or other devices without taking the necessary precautions to do so safely. In the case of a flood, please prioritize caution and refer to the guidelines listed below.

  1. Never step into a room where water is in contact with electrical outlets, appliances, or cords.
  2. If you must stand in water to do so, do not attempt to turn off power at the breaker. Furthermore, if you can’t reach the breaker box safely, call your electric utility to shut off power at the meter.
  3. When you’re wet or when you’re standing in water, never use electric appliances or touch electric wires, switches, or fuses.
  4. Keep electric tools and equipment at least 10 feet away from wet surfaces.
  5. If an electric appliance has been in contact with water, have a professional check it out before it is used. It may need to be repaired or replaced.

At SERVPRO, we are closely familiar with flooding protocols and the potential dangers associated with high-wading water inside commercial or residential properties. Therefore, we hope to provide you with the information necessary to approach similar situations safely and confidently.

Additionally, if your home or business does experience a flood, please call us at 630-862-3930 for information and restoration services. “Like it never even happened.” 

Why SERVPRO? The Difference is in Our People.

11/25/2020 (Permalink)

When it comes to disaster recovery, we may not be the only game in town, but there’s a reason why so many homeowners and businesses choose SERVPRO to recover from water, fire, mold, or flood damage. The difference is our people!

We invest in our employees

SERVPRO invests in having the best employees in the business. We have always put a high priority on educating our team. That need is more important than ever today. SERVPRO is an IICRC certified firm with certified technicians, which means customers can expect the very highest in standards and protocol to be used in their home or business when disaster strikes.

IICRC training and certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries and those standards are high. Our SERVPRO professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses so they are well-prepared to handle any disaster in any situation and know how to approach the restoration process quickly and effectively.

Employee certification training

The Employee Certification Training by SERVPRO is a voluntary, self-paced program designed for SERVPRO franchise employees to further their knowledge and training. Certification is awarded after successful completion of course materials and an examination. Modules for training include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Advanced Structural Drying

Ongoing, comprehensive training for our crew

Our training program doesn’t stop at just IICRC and Employee Certification Training. We also offer:

  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. If your property suffers water, flood, storm, fire, or mold damage, know that you’re in great hands with the professional SERVPRO team. Our employees make the difference! Contact us 24/7 at SERVPRO of Aurora, IL for restoration assistance at 4630-862-3930.

How to Find and Address Mold in Your Home

11/24/2020 (Permalink)

A mold infestation can grow in any room of a house, including bathrooms, kitchens, and living rooms. It usually appears as a series of splotches or streaks across walls and ceilings but can sometimes be hidden behind walls or underneath cabinets. In many cases, there will also be a musty odor that is the first telltale sign to a homeowner there may be a problem. Once you realize you have mold, it’s important to find the cause of mold in your home and address it.

How mold can damage your home

Mold damage is not just a visual or cosmetic problem. It also causes permanent damage to materials such as drywall, furniture, and whatever else it comes in contact with. It can lead to permanent staining or even deterioration of materials. Knowing how to combat the damage and prevent further problems requires a company trained in remediation and restoration of mold in the structure and personal property. SERVPRO mold remediation technicians have extensive experience and training to help homeowners suffering from mold damage.

How SERVPRO finds and addresses mold

When addressing mold damage, the first task is to control the mold at its source. We set up containment around the affected area using heavy plastic sheeting to cover entrances and exit, sealing the vents to prevent mold from spreading through the ductwork. Technicians may also set up special machines to reduce the number of airborne spores while they remove mold from the affected area.

Next, we remove the contamination in the home. Any structural or personal property item that cannot be cleaned is disposed of. Homeowners are alerted when this is necessary. Before moving any compromised item out of the contained area, our technicians clean it using vacuums with HEPA filters, dry wiping with sponges or cloths, and using anti-fungal and anti-microbial cleaning agents, all to prevent further spread

A quick response saves you money!

11/17/2020 (Permalink)

A pipe break in your Aurora, IL home can cause major damages if not taken care of in a timely manner.  SERVPRO of Aurora, IL is the company to call in any emergency water clean up situation in Mentor. 

We are locally owned and operated. Our crews are certified and trained to handle disasters of any size. Water damage can come in many different forms, and it's important to call in professionals when you are in need of water damage repair because our crews are trained to look for the details and any underlying issues. Your safety is our top priority. We make disasters "Like it never even happened." 

SERVPRO of Aurora can be called 24/7 for help and questions anytime. We are available 365 days a year. Call us at any time 630-862-3930.

4 Common Types of Water Damage That Could Hit Your Business or Commercial Building

11/12/2020 (Permalink)

Sooner or later most businesses face a water loss of some sort. It can be hard to predict exactly what your company in Aurora, IL , will encounter, but a few problems do show up with regularity. For example, damaged pipes often result in water leaking into walls and onto floors. A leak could be slow and steady or it could be bigger and release a large volume of water in a short time. With many leaks, the solution is simple: Call in a respected water remediation franchise to restore your building and its contents.  

1. Leaking Pipes. The connections between pipes often spring a leak, resulting in water spreading into the office or the plant. This could cause damage to equipment and electrical systems.

2. Damaged Pipes. Your plumbing conduits can fail for a number of reasons. For many types of pipes, age will eventually cause them to break down enough for a hole to form. When this occurs, it is crucial to stop the flow quickly and then to remove any standing water. A professional team of technicians has the equipment and experience to clean up the mess.

3. Flooding. A flood in your facility could be the result of heavy rains or overflowing streams or be from a major plumbing malfunction. Either way, a flood could bring in contaminated water that requires advanced techniques to remove it and to disinfect all surfaces.

4. Toilet Overflow. This common problem should be addressed as soon as possible as it presents a slip and fall danger for employees and could also create unsanitary conditions. Once the toilet is fixed, the area should be cleaned and disinfected.
Damaged pipes and other water problems result in disruptions and extra expenses for a company. A fast cleanup minimizes damages and enables your company to resume normal operations.

Is Your Business Prepared To Evacuate in the Event of an Emergency?

10/6/2020 (Permalink)

While an emergency in the workplace is never expected, disasters happen every day in businesses all around the country. That’s why it’s so important to implement a fire drill plan for your employees and customers. By keeping a few simple guidelines in mind when designing your evacuation procedure, you can make sure your business in Auburn, WA, is prepared for a worst-case scenario.

1. Pay attention to details.
Where is a fire most likely to break out in your building? How is the customer traffic flow designed? What are the locations of sprinklers and fire extinguishers? These are factors that will need to be considered when planning for an emergency. Map your evacuation route to bypass dangerous areas and allow for the fastest possible exit from the building.

2. Communication is key.
Even the most well designed fire drill plan is useless if you don’t ensure that every employee knows how to implement it. Keep in mind that your employees will need to guide customers to safety in the event of an emergency, so it’s imperative that they have access to a printed evacuation route and are aware of where all the building exits are located.

3. Repeat, repeat, repeat.
Even the most level headed employee can panic if a fire breaks out at work. That’s why evacuation drills should be rehearsed on a regular basis to make sure that everyone knows their role in an emergency. Address any issues or confusion after each drill to develop a reliable exit strategy. Shift leaders and managers should have the contact information for a reliable fire damage restoration company to call after ensuring that all customers and employees are out of the building and first responders are on the way.

While no business owner wants to think about a life threatening emergency in their building, it’s crucial to have a fire drill plan in place to ensure the safety of your employees and customers. By remembering to prepare for the worst-case scenario, you can prevent a tragedy from occurring.

How To Select a Fire Extinguisher

10/6/2020 (Permalink)

How To Select a Fire Extinguisher

One of the surest safeguards against a residential fire is a well-placed fire extinguisher. However, different methods are required to put out different kinds of fire. Keep in mind the following facts when purchasing a unit in Illinois.

1. A-Type

The first type of extinguisher rating is the “A” classification, which means that it is an effective fire suppressant against ordinary combustibles. A typical home fire in a garbage can or wood pile is of this type. A water-based extinguisher will usually only be rated for this type of fire but can still be important to have around in certain limited scenarios.

2. B- and C-Type

Oil-based fires comprise the “B” classification. It is important not to use a water-filled fire extinguisher on an oil fire, as this can cause it to spread laterally while the flaming oil floats on top of the water. The “C” classification involves combustible fumes, such as those from gasoline or aerosols. Carbon dioxide, foam and power-based extinguishers are the most common types rated to deal with these fires.

3. Electrical

An extinguisher rated to put out an electrical fire is essential for fire preparedness. Most of the above powder and foam types of extinguisher can put out an electrical fire, since these materials coat the surface of the appliance and prevent oxygen from reaching the burning components. Any electrical fire that gets out of hand should be abandoned. It may require a fire restoration service to bring the affected area back to its original condition.

Remember that many smaller and more affordable fire extinguisher models are only designed for a single use. Larger ones with a capacity indicator on the handle can be used multiple times, but they must be refilled. Many extinguishers are rated to handle multiple fire types, so choose one with the versatility necessary for your home.

What Not To Do When Making a Water Damage Claim

10/6/2020 (Permalink)

Actions to Avoid When Filing Your Insurance Claim

If your home in Aurora, IL, has been damaged by bursting pipes, a broken appliance or some other source of water, then you will likely need to make a claim. This can be time-consuming, so it is important to follow the proper procedures when going through this process. The following are some actions that you should avoid when filing your insurance claim.

1. Waiting to Contact Your Insurance Company

If there is water damage in your home, you should call to let your insurance agent know right away. This will allow them to begin filing your claim so the process can be completed sooner. It is also possible for your claim to be denied if you do not file within the required period.

2. Sitting Around Waiting for an Adjuster

An adjuster will need to inspect your home, but you don't need to sit around and wait. You can begin documenting the damage by taking pictures and making a list that your adjuster can use. You can also work on preventing further damage from the bursting pipes, moving items to a dry area and reviewing your policy.

3. Throwing Away Damaged Items

In many cases, damaged items can be salvaged, so you shouldn’t get rid of them until they are inspected. Even if you think that something is ruined beyond repair, it is a good idea to hang on to it. It will serve as proof of your loss when filing your insurance claim.

4. Waiting to Call a Restoration Service

You might think it is better to wait to call a cleanup and restoration service until after your claim is approved, but this is not the case. Waiting too long to fix broken pipes, remove water from the building and start on repairs can make it more difficult and costly to return your home to its previous condition.
Bursting pipes can cause a lot of damage to your home, so you will need to have them taken care of right away. In many cases, your insurance can cover most or all of the cost, if you take the steps necessary to complete the process correctly.

Certified: SERVPRO Cleaned

9/8/2020 (Permalink)

Certified: SERVPRO Cleaned Place Cards Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard—you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills— always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s: Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult—Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean—Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify—Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.
  • Call SERVPRO of Aurora (630)862-3930 today for a Certified: SERVPRO Cleaned consultation 

Let us help you minimize and prevent further water damage.

9/8/2020 (Permalink)

Water Damaged Living Room Water damage can be an uphill battle.

There’s no such thing as a small disaster, especially when you have water damage in your home. Water damage can affect the value of your property and if not cleaned properly, may cause major problems over time. Don’t leave your property to chance, call SERVPRO of Aurora. Consider the following steps to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Remove as much excess water possible by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Move any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture to a safe place.
  • Do not enter rooms with standing water; electrical shock hazards may exist.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets as they may cause staining.
  • Do not use your household vacuum cleaner to remove water, as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air. Do not use household fans to dry the structure; air flow could spread contaminants.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to contaminated areas.

SAFE OUTDOOR COOKING

9/8/2020 (Permalink)

Summer is a great time to enjoy cooking outdoors with your family and friends, but that means it’s also time to remind ourselves of fire safety. According to the National Fire Protection Association (NFPA), non-gas grills were involved in 1,300 home fires per year. That’s why they’ve offered the following tips for using outdoor grills or fire pits.

Starting Fires

  • Always build a campfire downwind from the tent area. Clear vegetation and dig a pit before building your fire. 
  • Place an outdoor grill six feet from your home on level ground.
  • When using a charcoal grill, only use starter fluids designed for barbecue grills, never gasoline or other accelerants
  • Store liquid fire starter  away from your tent and campfire, and only use dry kindling to freshen a campfire.
  • Never add starter fluid to charcoal or kindling that is already on fire

Extinguishing Fires

  • Fully extinguish fires before leaving a campsite or going to bed. Start by dousing the fire with water, then gently spread the ashes out to cool. Only leave a fire site once the ashes are cool to the touch
  • Keep something on hand in case the fire spreads. A fire extinguisher is obviously the most effective tool, but a spray bottle of water or garden hose can work if you’re grilling in your yard. If you’re camping, a bucket of sand is a helpful tool to keep near a camp fire.
  • Never empty used coals directly into a trash can. Designate a metal container (with a lid) just for the purpose of disposing of coal.

For more information on fire safety, follow the NFPA on Facebook and Twitter.

Being prepared for a Storm and Flood

9/8/2020 (Permalink)

Storm Affected Roof Storms, Flood or any kind of damage. Call the professionals at SERVPRO of Aurora.

Sometimes a storm can bring some serious water damage, even a flood. Are you prepared for a flood? Most people aren’t, so here are a few tips to be storm and flood ready!

  • Water (A 3+ day supply; one gallon per person per day.)
  • Food (3+ day supply of non-perishable, easy-to-prepare food.)
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First Aid Kit
  • Medications (7 – day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
  • Multi-purpose tool
  • Sanitation/personal hygiene items
  • Copies of personal documents
  • Cell phone with chargers
  • Family and emergency contact info
  • Extra Cash
  • Emergency blanket
  • Map(s) of the area
  • Baby supplies (bottles, formula, baby food, diapers)
  • Pet supplies
  • Tools/supplies for securing your home
  • Extra set of car keys and house keys
  • Extra clothing, hat and sturdy shoes
  • Rain gear
  • Insect repellent and sunscreen
  • Camera for photos of any damage

How Much Damage Can a Winter Storm Do?

8/11/2020 (Permalink)

Doors of a cabinet underneath a sink open Open closet doors and cupboards open during the winter months to keep pipes warm if they are prone to freezing.

How Much Damage Can a Winter Storm Do?

To those who haven't experienced a severe winter storm, it can be difficult to understand why many northern cities devote so many resources to dealing with winter weather. Snow, after all, can seem relatively harmless or even evoke fond memories of childhood fun. It is extremes in temperature and precipitation, however, that result in severe property damage.

1. Temperature Damage
Water has an unfortunate tendency to expand during the physical process of freezing. Since pipes and other water vessels tend to hold standing water, you should always keep your house at a high enough temperature to ensure that no section of piping is liable to freeze. If you expect temperatures to remain extremely cold for an extended time, run faucets periodically so that your water supply has a chance to regain heat energy. A burst pipe can cause flooding that results in costly damage to your home.

2. Roof Cave-ins
A blizzard that features high winds and snow accumulation may create enough force to cave weak sections of roofing. This can result in additional damage if snow is allowed to accumulate through the breach into your home. Since winter storm cave-ins are likely to expose occupants to unpleasant outdoor conditions, you should have a professional tarp any roof damage as soon as possible.

3. External Problems
Both trees and power lines are notoriously susceptible to collapse in the wake of freezing rain or blizzard conditions. In a worst-case scenario, either can cause roof damage or damage to other exterior surfaces on your home. A power outage can prevent you from heating your home or doing necessary tasks. The best way to deal with collapses is to anticipate them before they happen. 
If your home in Aurora, IL has suffered winter storm damage, contact a restoration expert immediately. If you live in the path of frequent blizzards, you should familiarize yourself with local standards for storm damage prevention so that you can rest easy when winter comes.

Why You Should Remove Mold From Your Home Promptly

7/25/2020 (Permalink)

Mold on wall Mold damage in Big Rock, FL

Remove Mold From Your Home as Soon as You Discover It

The subject of mold can be a complicated one for new homeowners. While many see these tiny fungi as a single type of organism, there are thousands of species within the biological phylum that mold represents. These range from relatively innocuous ones to those that are much more hazardous, such as black mold. It is always advisable to remove mold from your home as soon as you discover it.

Too Much Moisture
Although every environment contains many fungal spores, homes that are infested with mold usually have a moisture problem. Mold grows most rapidly when moisture from leaks, appliances or atmospheric conditions is allowed to sit for extended periods without drying. Generally, the first step in mold remediation is removing moisture from your home. Should you fail to address the cause of your problem, your cleanup efforts will only temporarily stall an infestation.

What is Black Mold?
Stachybotrys Atra is the species name for one of the most universally reviled household afflictions. The common term black mold is somewhat of a misnomer as it can appear in several forms:

  • Green
  • Gray
  • Brown
  • Black

While infestations of these varieties of Stachybotrys are serious, it is important to remember that there are many other types of mold that can negatively impact your home. This is why you should contact a remediation specialist as soon as you suspect you have a problem.

Mold Cleanup
A mold problem will not go away on its own. Similarly, a partially completed cleanup is not an effective method of restoring your home. Properly removing an infestation requires both expertise and specialized equipment. An expert can help you to locate your moisture problem and develop a plan to remove the particular mold variety that is affecting your household.
Having an infestation in Big Rock, IL can be worrying. Fortunately, mold cleanup experts are a reliable means of getting your home back to working order.

Preparing for Bad Weather

7/22/2020 (Permalink)

Business owners control many things, but weather isn’t one of them. Be it a snow storm, heavy rain or flooding, sooner or later, bad weather is bound to cause an inevitable hiccup in your business. Are you ready? The time to prepare is not when the forecast predicts a hurricane. Check out these ways to prepare your business for bad weather in Aurora long before it shows up.

Create a Bad Weather Plan

Surprisingly, while business owners make a written plan for many things, weather isn’t always one of the. But bad weather can create a perfect storm of issues, from pipe burst issues to logistical problems. Before those worst cases scenarios become realities, come up with a plan for how to operate in bad weather. It should cover

  • Who will communicate with employees in a weather crisis
  • Evacuation or shelter in place plans
  • What the overall business weather policy is Form Evacuation Plans

There are times when weather poses immediate danger. One example is if a snow storm leads to a fallen tree or debris that damages part of your facility. Having a plan for leaving the building is ideal for such scenarios. Outline the route employees should take to safety and appropriate maps to ensure everyone knows how to get out.  Protect Your Building After your employees, protecting your building is the next priority. Invest in backup generators to keep critical devices running and safe while you’re out of the office for bad weather. If flooding is expected, gather sandbags for doors and windows and consider moving furniture and electrical equipment to higher levels to prevent water damage. Whether your business is devastated or merely derailed by a snow storm or other bad weather depends a lot on how well you prepare. Use these tips as a starting point for facing bad weather and storm damage with ease.

Sump Pump Maintenance

7/17/2020 (Permalink)

If you have a sump pump, most the time you don't realize how important it is until it stops working.  Power outages, failure and a sump pump that cannot handle the capacity are common problems.  Another is knowing how old is your sump pump?? Avoid potential problems by doing routine inspections or replacing your old sump pump. Usually sump pumps should be replaced every 5 years or according to manufacturers guidelines and each year the sump, switch and float should be inspected as well.  Pay attention to how often the sump pump is running and if it runs regularly or there is a higher water table, consider a sump pump with higher horsepower.  

Another way to increase the pump's efficiency and prolong life is to clean your sump pit, remove any dirt, sand, gravel and other debris routinely. Ensure that the discharge line opening is free of obstructions so that water can be pumped through the line and out of your basement or crawlspace and also be aware in the winter the discharge line may freeze bringing the water back into your house.  Regular checks can make sure you don't ever get surprised by your sump pump!

How To Restore Your Commercial Property Quickly After a Fire

7/5/2020 (Permalink)

Technician cleaning smoke from ceiling with a vacuum Commercial fire cleanup in Montgomery, IL

A fire can devastate a retail store, restaurant, office or another type of commercial space. Property owners may be at a loss at how to restore it to good condition again. Professionals typically have to clean and rebuild a property. Some companies also offer mitigation services to protect against future fire damage.
It’s normal for property owners to wonder how quickly they can resume receiving customers and working in their space. Fortunately, companies in Montgomery, IL, offer both restoration and mitigation so that enterprises can kill two birds with one stone. It's an easy and convenient way to get past a disaster; property owners simply have to make one phone call to start the process.

Take Advantage of Incredible Expertise

Fire damage restoration may involve the following:

  • Boarding and roof tarping
  • Water removal and drying
  • Smoke and soot removal
  • Aesthetic cleaning and repair

A quality restoration company can send an insurance adjuster to a location to assess the damage and complete the necessary paperwork. A fire can pollute the inside of a building and spark malfunctions such as pipe flooding or electrical outages. A knowledgeable insurance professional knows what to look for and report so that a property owner can pay little out-of-pocket expenses for repairs.

Avoid a Future Nightmare
An unexpected event can be a learning experience. Many property owners realize that a disaster can strike at any time and they should take necessary precautions. Fire mitigation can protect business property, employees, and profits. Professionals are dedicated to making a commercial property structurally sound so that the damage of a second fire is as minimal as possible. Of course, nobody can predict the final outcome of a fire, but mitigation can nonetheless be effective in curbing its financial and emotional consequences.
At first, property owners may look at the fire damage to a building and think that their enterprise has to close. Restoration experts can perform a top-notch cleanup job to give people a second chance after a fire.

The Benefits of SERVPRO's Claims Information Center

6/10/2020 (Permalink)

Woman with a tablet showing a man in an office With the Claims Information Center, you can review and approve changes without the extra travel

Three Benefits Of Using This System

Insurance adjusters are busy professionals. They often juggle multiple projects at a time for several commercial clients, and keeping everything on track can be challenging. Disaster restoration companies in Kaneville, IL, are often familiar with the challenges of an insurance agent because they deal almost exclusively with the insurance claim process, too. That is why, at SERVPRO, the Claims Information Center is such a vital tool for clients and insurers alike. There are at least three benefits of using a system like this.

1. Immediate Information 2. Research Materials 3. Claims Updates

Immediate Information
When a client works with multiple services for the mitigation and restoration of their facility, it makes the job of an adjuster more challenging, and it slows down the timeline to insurance claim approval. By working with SERVPRO, a business will receive an estimate for the entire project right after the initial assessment. The estimate is then immediately put in the Claims Information System and accessible to insurance companies.

Research Materials
When determining the claim value for a client, an insurance agent must research the costs associated with the project. The Claims Information Center has a library separated into the state, county, and city, so adjusters can review similar projects and causes of loss, allowing them to make a fair assessment about the filed claim.

Claims Updates
If you are an agent, then you know that almost no project goes according to plan. There are always work order changes and updates throughout a project. Unfortunately, in most cases, a change means you need to head over to the site for additional assessments. Thankfully, with the Claims Information Center, you can review and approve changes without the extra travel.
SERVPRO wants to make the disaster recovery process easier for everyone involved, which means helping clients retrieve funds quickly and assisting agents through the insurance claim process. Do you think you could use a little more help?

How To Fix a Leaky Faucet

6/4/2020 (Permalink)

Faucet and water drops If you still have a leaking faucet, however, call a plumber right away

The constant dripping of a leaking faucet in your Aurora, IL home can be really annoying. In most cases, you can fix the dripping faucet yourself.

Fix the Faucet - Preliminary Steps

Before you get started on your leaking faucet, turn off the water supply valve under the sink. Put a sink stopper or towel over the drain to prevent any parts from falling down the drain.

Remove the Handle
The type of faucet you have will determine how to remove the handle.

If the handle has a set screw behind it, use an Allen wrench to remove the screws.
If a screw-top cover is attached to the top of the handle, pry it off with a flat screwdriver. Loosen and remove the screw underneath with a Phillips screwdriver.

Gently lift the handle and set aside.

Remove the Old Cartridge
Loosen and remove the packing nut located inside the handle assembly with a crescent wrench. Pull the cartridge straight up and out of the assembly. Some models require a specialized tool to remove the cartridge. The manufacturer's instructions will indicate if one is required.

Install a New Cartridge
If you know the faucet's manufacturer and model number, you will know the type of cartridge to purchase. If you aren't sure, you can take the old cartridge to the hardware store to match it.

Dry the entire area around the handle with a towel.
Check the O-rings surrounding the housing and replace any that are worn.
Align the new cartridge.

Reattach the Handle
Reattach and tighten the packing nut, being careful not to overtighten. Reattach the handle and replace the screw top cover, if applicable. Turn on the water line and run hot and cold water for a few minutes.
A fixed leak will give you the satisfaction of a job well done. If you still have a leaking faucet, however, call a plumber right away before water damage repair is necessary.

Meet the Smoke Cleaning Machines

6/4/2020 (Permalink)

Thermal fogger, smoke odor removal Thermal foggers provide an effective way to remove smoke odors

Smoke Cleaning Machines

Experiencing a house fire can be devastating. Whether you've been through a fire caused by a natural disaster or a human mishap, your main priority is to get your Sugar Grove, IL, home back to a safe and livable state. Smoke cleaning is a crucial part of a complete fire damage remediation plan, and here are some of the machines that do the work.

1. Thermal Foggers
Thermal foggers provide an effective way to remove smoke odors. Your team will use the machine to heat a deodorizing agent and spray it throughout your home in the form of a fog. The mixture from the machine permeates deep into hard-to-reach areas and attaches to smoke particles. The deodorizing agent absorbs the smoke particles and neutralizes the offensive odors. Thermal foggers, using thermally-activated deodorant droplets to encapsulate and eliminate smells, are also effective for improving the air quality of your home.

2. Ozone Machines
Ozone machines are powerful odor removers. They use ozone, also known as enriched oxygen, which is an oxidizing gas that neutralizes odorous molecules. The machines are used in a controlled space and thus the gas can infiltrate carpet, furniture, and cracks to destroy the smoke smell. The extra atom of oxygen in ozone (O3) attaches to and destroys the contaminants by oxidation. The machines are valuable for smoke cleaning as ozone will neutralize nearly any organic odor.

3. Air Scrubbers
Air scrubbers are portable filtration devices that are frequently used for cleaning up smoke damage. The system removes gasses and particles by drawing in the air from a certain area and sending it through a series of contaminant-removing filters. Air scrubbers use filters that are specifically designed to remove smoke odors, such as HEPA filters and activated carbon filters.
While each fire emergency requires a customized approach to remediation, smoke cleaning should always be part of the plan. Contact your local experts in this industry as they have the training, equipment, and resources necessary to return your home to its pre-fire shape.

3 Preventative Measures for Sewer Problems

5/10/2020 (Permalink)

Sewer cleaning. A plumber uses a sewer snake to clean blockage in a sewer line. Sewer line maintenance in Montgomery, IL

3 Preventative Measures for Sewer Problems

Commercial buildings can be susceptible to sewer problems, from aging sewer lines to blockages that lead to backups. Building owners and managers can reduce the likelihood of pipe breaks, a blocked sewer, and other common sewer problems by taking three measures.

1. Display Disposal Guidelines
Improper disposal of materials that cannot easily pass through a sewer line leads to clogs. Building owners and managers should post guidelines to remind building occupants and guests about materials that are not safe to flush or dispose of down the drain. The availability of alternative disposal methods for personal hygiene products in bathrooms can also prevent toilet overflow.

2. Perform Sewer Lateral Maintenance
Commercial property owners are responsible for maintaining the condition of the lateral that runs from a building to the main sewer line. In addition to clogs caused by improper disposal of materials, intrusive roots can also damage a line and result in cracked or broken pipes or a blocked sewer. Regular inspections are essential to ensure that a sewer lateral is in good condition. Building owners and managers can also use enzymatic treatments to discourage the formation of blockages.

3. Install a Backwater Prevention Valve
A backwater prevention valve can keep contaminated water from backing up into a commercial building. Sewer damage cleanup is not covered by most commercial property insurance policies. Additional sewer backup coverage is necessary to offset the cost of this damage. Having a plumber install a backwater prevention valve or other preventative equipment may stop sewer damage from occurring.
Prevention is the best way to avoid sewer problems at a commercial property in Montgomery, IL. From limiting the introduction of materials that are likely to cause a blocked sewer to maintain the condition of lines and taking measures to avoid costly backups, a building owner or manager should be able to reduce the risk of damage caused by contaminated water.

How Landlords Can Protect Against Mold Damage Lawsuits

5/10/2020 (Permalink)

Technician wearing protective gear in front of door entrance If mold appears, contact a local mold mitigation franchise in Big Rock, IL

If you rent property to residential tenants, such as for apartment buildings, or for commercial properties, it is important to know a little about mold insurance claims. In either situation, you have a responsibility to maintain your property to certain standards. These standards can vary a bit between different locations. If you fail to achieve this standard, your company can be sued by the people or the business that is renting your property. In the case of mold, in the most general terms, you should make sure the conditions for mold growth are not present in your building. If mold does appear, it is important to contact a local mold mitigation franchise in Big Rock, IL.

Mold Insurance Claims

The best source of information regarding a mold claim is your insurance agent. While most commercial insurance policies have exclusions regarding mold coverage, it is possible to purchase additional coverage, sometimes called environmental liability insurance, for protection against third-party claims. In general, you may be subject to a lawsuit if the following conditions are present:

  • Mold is growing in the rented property
  • Mold has resulted in damaged to belongings
  • Mold has caused a business disruption
  • Mold growth is the result of a failure on your part

If the presence of mold has arisen from a failure on the part of the renter, the lawsuit is less likely to be successful. Residential landlords are more likely to see a mold claim against them than are commercial landlords.

Mold Remediation
A fast response to a mold problem is an effective way to avoid mold insurance claims against you. This will clear away the mold colonies before they have time to cause adverse health effects or do damage to belongings. Professional mold removal treats the cause of the mold growth, usually dampness or high humidity, and gets rid of the mold problem.

Common Problems With Commercial Irrigation Systems

5/4/2020 (Permalink)

Leaking water. Don't let your irrigation problems lead to bigger problems.

A plush, green lawn can be easy to maintain if your property has an in-ground irrigation system. These systems usually add convenience and ease to your maintenance routine but can occasionally develop irrigation problems. If you own or rent commercial property in Kaneville, IL, and have issues with your sprinkler system, here are some ways to find and resolve the problem.

System issues can be mechanical, such as malfunctions or stuck valves.
System issues can be in the programming and may require a simple reset.

Finding the Issue
You can determine if the system has a programming error by resetting it. At the control panel, the emergency shutoff valve, or at the main backflow valve, switch the system off and then see if the water stops running. If so, then the problem can likely be fixed by reprogramming the watering schedule. If you reprogram the system and the water is still flowing, then you have a mechanical issue. The best thing you can do is to shut the system off at the water source and call your irrigation specialist to efficiently find and repair the problem. You can stop the water flow at the backflow preventer or the main water connection.

Cleaning Up Your Yard
Issues with an irrigation system that isn't addressed quickly can result in damage such as a drowned lawn, hefty water bills, and burst pipes. After you stop the water flow, you need to fix any flooding issues. Depending on the size of the leak, you may benefit from hiring highly-trained water damage restoration technicians who can save you time and money in the cleanup process.

Don't let your irrigation problems lead to bigger problems - call a specialist as soon as possible if you can't remedy the situation yourself. You will be able to maintain beautiful landscaping easily by keeping your irrigation system in good working order.

Where Can Mold Hide in a Commercial Building?

5/1/2020 (Permalink)

Close up shot of mold. Stay on top of potential mold growth by inspecting those hidden areas frequently.

Since mold thrives in a dark, moist environment, you may not spot it by walking through your building in Aurora, IL. That's why it's important to conduct a periodic inspection of those hidden places where mold growth is common.
Where Does Mold Grow in Commercial Buildings?

Ductwork - Your building's ductwork contains a lot of moisture from the cooling air that is blown into the office. Check the lining of the ducts for mold growth and damage. If the duct lining contains cracks, water can seep through. This creates the right conditions for mold. Dirty linings are also an invitation for mold. Any abnormalities in the duct lining should be inspected and replaced by a professional.

HVAC drain pans - Make sure the pans are draining properly so that water doesn't pool around the unit.
Carpet - Dirt gets trapped in carpet fibers, and when that is combined with liquid from spills, the resulting water damage is an invitation for mold. If the building has a high humidity level, this increases the risk. Thoroughly dry any wet carpet quickly by sopping up the water and running a fan until the carpet is dried completely. Turning on the air conditioning and dehumidifier will quicken the drying process. If the spill area is larger than 10 square feet, it's time to call a professional.


Ceiling tiles - All ceiling tiles should be inspected for water stains, which could indicate a roof leak. The tiles around the HVAC vents are most vulnerable to moisture and dirt, so check them more frequently.

In addition to setting up a routine maintenance program to look for mold, it's important to schedule an annual inspection with mold remediation specialists. They are trained to know what to look for, and they will give you the best assessment for safely handling any mold they find.


Stay on top of potential mold growth by inspecting those hidden areas frequently.

The Top 5 Flood proofing Tips

4/28/2020 (Permalink)

Garden flowers in rain. Summer flower background. Natural backgrounds Rain garden in Kaneville, IL

Five Ways To Avoid Flood Damage

Floods can cause thousands of dollars of damage to building materials and contents. Here are five of the best ways to avoid the worst consequences of flood damage, promote flood safety, and make a residence in Kaneville, IL, more flood-proof.

1. Elevate Essential Systems
Raise electrical, HVAC, and other essential appliances above flood level. These components can be adjusted upward on lower floors or moved to a higher floor to significantly reduce risks of damage and electrocution.
2. Take Dry Floodproofing Measures
Dry floodproofing involves making doors and windows more watertight and applying membranes or sealants to walls to discourage seepage. These measures can reduce the amount of flood water that enters a residence, limit the extent of water damage cleanup, and promote flood safety.
3. Take Wet Floodproofing Measures
Wet floodproofing measures require more extensive remodeling. A crawl space can be redesigned to allow flood water to pass under some homes without pooling. Other techniques include the use of flood-resistant building materials and specialized equipment such as flood vents.
4. Install Sewage Backup Prevention
There are several ways to discourage backups. A backflow prevention valve permits sewage to go out but does not allow a return flow of wastewater. Plumbing professionals may also recommend measures such as an air gap, barometric loop, or vacuum breaker.
5. Strategically Adjust the Landscaping
It may be possible to modify the grade or slope of the land surrounding a home or add features such as swales or rain gardens. Consult with landscaping professionals to determine the best way to stop water from accumulating around the base of a structure.
Even after implementing these safety tips, flood water may still enter a residence in Kaneville, IL. Standing water can damage building materials, contaminate contents, and pose flood safety risks. Reduce the out-of-pocket cost of restoration by maintaining flood insurance and sewer backup coverage.

What You Should Know About Post-Fire Event Restoration

4/19/2020 (Permalink)

Technician cleaning smoke and soot from ceiling Smoke and soot cleaning in Sugar Grove, IL

What You Should Know About Post-Fire Event Restoration

After experiencing a fire in your business or office, there will be significant fire and smoke damage. There will also likely be major water damage, either from an installed sprinkler system and from firefighting equipment. A professional assessment and inspection of your business in Sugar Grove, IL will be necessary to determine the full extent of fire damage as well as that of smoke, water, and soot. Once this assessment is done, a fire restoration plan can be fully developed that also includes dry-cleaning and content storage to help you get things back to normal.

Understanding Fire Restoration
Although the extent of fire damage will differ between events, a complete fire restoration process should follow this outline:

  • Call a fire restoration service that can quickly dispatch trained professionals with the right equipment.
  • Thoroughly inspect and test each room to verify the full extent of damage due to fire, water, and smoke.
  • Secure the property from further damage by placing tarps on roofs and boarding up windows and walls.
  • Remove any water damage and provide specialized equipment to aid quick drying of the property.
  • Employ content cleaning methods and equipment to remove smoke and soot from every surface.
  • Completely clean and sanitize damaged items and restore them to pre-fire conditions, including dry-cleaning and other specialized techniques.
  • Restoring the rooms in your business or office to pre-fire conditions from minor repairs and installations to major reconstruction. This includes content storage of your items during the restoration process.

Working with Experts
Fire restoration services should be in the hands of qualified, experienced professionals, especially the cleaning services. Getting your office back to original, pre-fire conditions is necessary to put the fire event behind you. The right fire restoration company offers a wide range of content cleaning services, including dry-cleaning to remove smoke, soot and other impurities for safe operations within a safe, restored environment.

Smart Ways To Prepare Your Workplace for a Fire

4/7/2020 (Permalink)

Fire sprinkler with fire in the background. Firefighting crews and emergency cleanup companies will help salvage your building in the event of a business fire.

Even if you think one could never affect you, disasters in the workplace can happen. It's much better to be ready for one than to scramble when an emergency occurs. Give yourself and your co-workers some peace of mind by preparing your office for the possibility of a business fire. There are some simple steps you can take today to spare you a lot of stress and panic in the future.

Develop an Evacuation Plan
You might not be able to prevent a fire from occurring in your office in every instance, but you can learn how to get to safety quickly. A big component of fire preparation is to come up with a fire escape plan. This should include the following elements:

Identifying all safe exists from all parts of the building
Assigning roles to members of your team
Designating a meeting place outside of your building
Practicing the evacuation once a year

Check the Fire extinguishers
You can spare your building a lot of fire damage and perhaps even stop a fire before it gets too large by using an extinguisher. If your Aurora, IL, building doesn't have one, now is the time to make this important purchase. Place at least one on every floor. Make sure you train people on how to use one.

Check and Update the Smoke Alarm System
A business fire could start during the day when your building is filled with workers. To alert people to get to safety, you need a fully functioning smoke alarm system. You should test it regularly and make the necessary repairs and adjustments as needed.

Check for Hazards
Periodically, walk through your office and identify any fire hazards. Store flammable liquids and chemicals properly. Fix electrical issues. You should also remove any evacuation obstacles.

Firefighting crews and emergency cleanup companies will help salvage your building in the event of a business fire. You need to do your part to stay safe and minimize the damage.

3 Storm Preparation Tips You Should Know

4/3/2020 (Permalink)

The hands of a worker fixing a drain from a scaffold One way to avoid water damage on the roof is to ensure that gutters are clear of debris

Storm Preparation Tips

When your Sugar Grove, IL, business experiences a storm, there’s a chance that flood water can cause some problems. Fortunately, a local water damage restoration service can help with clean up and repairs. However, you may want to do what you can to mitigate possible damages beforehand. Here are three tips you may want to know.

1. Clear Gutters

One way to avoid water damage on the roof is to ensure that gutters and downspouts are clear of debris. A clogged gutter can overflow and cause water to backup onto the roof where it runs the risk of causing a leak. Removing any loose twigs, dead leaves, dirt, and other materials before the storm arrives can help prevent this from happening.

2. Backup Data

It’s important to back up all computer data just in case your electronics are damaged by flood water. You may choose to have an external server available, or have a cloud setup where data can be saved. There are also many IT services available for companies where professionals can backup your data for you. If a computer does experience water damage, a restoration professional may be able to repair the device.

3. Create Flood Barriers

Another way to help avoid a flooded building is to use or create flood barriers. There are many collapsible barriers already available which can be set up at-need and then deflated or refolded for storage. Alternatively, you may choose to use sandbags. These should be set up in a way to prevent water from reaching areas like doors and window wells while encouraging the flow toward a drainage safe location such as a drainage ditch or empty lot.

Mitigating damage from floodwater beforehand can help save your business time on repairs. Remember to clear any debris from drainage gutters, back up computer data, and create flood barriers around doors and any window wells. If damage does occur a restoration service can help.

How To Identify Black Mold

3/25/2020 (Permalink)

Black mold infestation on a ceiling Mold infestation in an Aurora, IL home

If you suspect mold in your home, you may need to perform a mold inspection. There are many types of mold. Some are harmless, while others can be toxic and lead to health problems for people and pets. Mold needs to be cleaned and removed as quickly as possible to avoid it spreading. When you find mold in your home in Aurora, IL, there are a few things you can do to determine what type it is.

Ways To Identify Black Mold

Stachybotrys Atra, also known as black mold, feeds off of moisture. It generally has certain characteristics that can help you identify it:

  • It gives off a musky odor
  • It may look slimy
  • It is dark greenish-black or grey

This type of house mold releases mycotoxins that can cause health effects. A mold inspection will help identify the type of mold you have and find any that may be hidden in unseen places.

Where You Might Find It

Black mold spores are dampened downward, so they do not travel through the air as easily as other varieties. Since they are less airborne, they are unlikely to spread from room to room. However, they can multiply and grow rapidly on porous surfaces. Mold can be found anywhere there is moisture. Some of the most common areas are bathrooms, kitchens, and laundry rooms. It may take up residence on the drywall in your bathroom and then spread quickly. Ceiling tiles, carpet and wood paneling or furniture are also prone to mold growth. Mold can invade ventilation systems. If you smell a musky odor when the system is running, you should mention this to your mold inspector.
If a mold inspection verifies that you have a mold problem, you will need to hire a professional mold remediation company to clear your house of the infestation. Professionals may use specialized equipment to rid your home of the problem and return it to its previous condition.

What to Do After A Fire

3/18/2020 (Permalink)

Firefighters throwing water to window of burning house with smoke - SERVPRO logo in the image Fire can occur in your home or business at any time.

What You Can Do Until Help Arrives

Should a fire occur in your home or business, here are some helpful tips you can use to help limit the damage until SERVPRO of Aurora arrives:

Do's

  • Limit movement of people in the structure to prevent soot particles from being embedded into upholstery and carpets.
  • Place dry, colorfast towels on carpeted traffic areas to prevent more soiling.
  • Wipe soot from chrome trim, then protect with a light coating of lubricant.

Don'ts

  • Do not attempt to wash any walls or painted surfaces without first contacting SERVPRO of Aurora.
  • Do not attempt to shampoo carpet or upholstered furniture without first consulting with a SERVPRO of Aurora professional.
  • Do not attempt to clean any electrical equipment or appliances that may have been close to fire or water without consulting a repair service.

How To Respond to Black Water Contamination

3/3/2020 (Permalink)

Flooded building entrance Flooded building entrance in Rock, IL

When flood and water damage affects your Big Rock, IL, property, the damages could pose significant health hazards, specifically when black water enters your buildings. Professionals have the right equipment and training to address the serious risks related to flood water that contains contaminants, including bacteria and pathogens.

The Three Types of Water Affecting Your Property

There are three types of water damage, and it's important to understand the differences. The main reasons to distinguish between the three include preventing the spread of diseases and obtaining the appropriate types of cleanup and remediation.

White water is clean and safe for consumption. If water drips from the kitchen faucet into the sink, it is generally safe to assume this water is clean. You can clean this up without worrying about contamination.
Gray water may contain household chemicals, soap residue, or bits of human skin. Some people reuse this water by pouring it in their gardens. Unfortunately, many soaps contain ingredients such as boron and chorine or high levels of phosphate. These materials are not good for plants.
Black water has been in contact with fecal matter. Raw sewage, animal feces, and other forms of waste carry bacteria and diseases. When this type of water gets into your property, avoid the risk of becoming contaminated.

Your primary focus after flooding should be maintaining the safety of everyone who enters your property. This begins by creating a safety plan before disaster strikes; be sure to include contact information for professionals with the training and equipment to handle the cleanup appropriately.

Responding to Black, or Dangerously Contaminated, Water

The risks of becoming contaminated by infectious bacteria, parasites, and viruses are high. Protect yourself and any employees or customers away from the affected areas. After contacting contaminated water damage cleanup and mitigation professionals, turn off the electricity to the building and keep people away. Unless you're sure that rising water is clean, it's best to leave the entire cleanup process to professionals.

Children as Young as Three Should Be Taught How To Escape a Home Fire

2/28/2020 (Permalink)

Young mixed race woman in white dress crawls on ground by trees destroyed by wildfire while covered in ashes Young woman doing low crawl

If only life had a pause button. When the smoke detectors go off in Montgomery, IL, there’s no time to review safety procedures. If you’re blocked from reaching your children, their response will be largely decided by the training and preparedness you’ve practiced as part of your kid's safety.

Three Baby Steps To Escaping a Fire

The three most successful basic actions you can teach your kids to know in a home fire are

  • The bed roll
  • The fire crawl
  • The door check

Put simply, stay low and think slow for the sake of kid's safety. Everyone should act expeditiously, but without plenty of practice, most people – and especially children – are likely to panic if they don’t calm their thinking down first.

Roll Out of Bed
Since heat rises during a fire, you need to stay low. When the smoke detectors go off, children should know not to stand up. Instead, they should turn over until they are at the edge of the bed and facing the floor. Then they can slide off the bed and begin crawling towards the nearest designated fire escape.

Understand the Fire Crawl
The crawl of first choice is the dog walk. Get down on elbows and knees, keeping your face as close to the floor as is reasonably possible. This gets you low enough to avoid the worst heat and smoke but allows most people to move relatively quickly toward an exit.
The second choice is the low crawl. This is what soldiers use when under fire. Your body is almost entirely on the floor with your head raised only as much as necessary to see where you’re going.

Check Those Doors!
If an escape route goes through a door, teach your kids to always check it with the back of their hand before opening. If it’s hot, find another exit!
When you practice the fire drill with children during warm weather in Montgomery, IL, it can be like a game for them. If you have any questions about kid's safety, ask a professional fire restoration company for tips and advice.

5 Tips to Handle Broken Pipes

2/25/2020 (Permalink)

Broken pipe spraying water Bursting pipes can cause extensive damage in a commercial property.

Bursting pipes can cause extensive damage in a commercial property. There are several steps you can take to limit the extent of the damage.

1. Call a Plumber

Contact a plumber with an emergency work order to fix a broken pipe. If more than one person is on site, one person should make the call while the other shuts off or collects water.

2. Shut Off the Water

Shutting off the flow of water to your building can limit the amount of water that can cause damage. Notify all occupants that the water is turned off.

3. Collect Water in Containers

Collect as much water from bursting pipes as possible in any containers you have on hand. Once again, if more than one person is present, you should cycle out containers as each becomes full. These containers will be heavy, and a sturdy cart may help prevent strain or injury.

4. Fix Broken Pipes

A plumber should resolve the source of the leak before you can start removing water and restoring the area. Continue to try to mitigate the damage until help arrives.

5. Eliminate All Standing Water

Use any method available such as buckets, mops, towels, or a wet vacuum to start getting rid of standing water. You may want to call commercial damage restoration professionals with specialized equipment to pump out water. Water from a burst pipe is clean Category One water. If water leaks through building materials to another floor, it becomes contaminated Category Two water.

6. Dry the Affected Area

Prevent mold or other secondary damage by completely drying the area affected by the leak. Use a dehumidifier to draw moisture out of porous or semi-porous building materials and contents. Follow these steps to deal with bursting pipes and water damage. A plumber can help stop the leak, and restoration experts can help prevent further damage. 

Fires are Preventable

2/25/2020 (Permalink)

Flames coming out from a gas burner When it comes to your property, certain safety precautions can be taken to help prevent fires.

When it comes to your property, certain safety precautions can be taken to help prevent fires. below are some tips that can help you to prevent a fire.

Electrical and Appliances Safety

  • Replace frayed and old worn electrical cords on appliances. Also make sure all extension cords are in good working condition and do not run cords under rugs or furniture.
  • If an appliance has a three prong plug, use it only in a three slot outlet. Never force it into a two slot outlet or extension cord.
  • Immediately shut off light switches that are hot to the touch and lights that flicker and have replaced by a trained professional.

Fireplaces and Woodstoves

  • Inspect and clean woodstove pipes and chimneys annually and check for damage or obstructions monthly.
  • Always use a fireplace screen heavy enough to stop a burning log from rolling out and big enough to cover the entire opening of the fireplace to catch flying embers.
  • Make sure that the fire is completely out before leaving your home or going to bed.

For more fire safety tips, visit ready.org and if a fire should occur call SERVPRO of Aurora, Illinois at 630-862-3930 and our trained professionals will make it "Like it never even happened."

Faster to Any Size Disaster

2/25/2020 (Permalink)

Extreme lightning strike over water at night. If the unthinkable happens and a natural disaster strikes your area, you can be sure SERVPRO of Aurora will be there.

Being an industry leader with more than 1,400 franchises strong in cleanup and restoration, SERVPRO is equipped to handle any cleanup or restoration job no matter how large or small. With SERVPRO's Storm Response TeamSERVPRO of Aurora, Illinois has access to vast resources at its disposal to help with any situation.

When a natural disaster sweeps through a region, whether it's a wildfire, blizzard, flood, tornado or hurricane; SERVPRO of Aurora, Illinois Franchise Professionals knows your family can't afford to wait for your home to be restored to preloss condition. Every hour of unmitigated damage can cause more damage to your home or business and more stress and trauma to you or your family.

When disaster strikes, you need help, and you need it now. If the unthinkable happens and a natural disaster strikes your area, you can be sure SERVPRO of Aurora, Illinois will be there, working to make it "Like it never even happened." Call 630-862-3930.

Will Your Homeowner’s Insurance Cover Water Damage?

2/11/2020 (Permalink)

Document of Homeowners Insurance Policy for background Your homeowner’s policy will generally cover damage from internal sources

Will Your Homeowner’s Insurance Cover Water Damage?

Water damage is one of the top three contributors to residential insurance filings. Water can damage property through flooding or other external sources or from internal sources, such as a bathtub overflow or a pipe burst. If you have experienced water damage in your Kaneville, IL, home, you may be wondering what your homeowner’s insurance will cover. The short answer is: It depends.
Water-related damage is defined under two areas of insurance. Your homeowner’s policy will generally cover damage from internal sources, but if severe weather caused your basement to flood, you would not file an insurance claim with your conventional provider. This overview of water-related insurance coverage will clarify the two primary categories.

Damage From Interior Sources

If your property was damaged because of a loose appliance fitting, your homeowner’s policy would generally cover the cleanup and restoration services. These additional examples of interior sources would also be covered:

  • Leaking tube from an ice maker or other appliance
  • Overflowing toilet or bathtub
  • Broken water pipe
  • Leaking fish tank
  • Leaking water heater

Filing an insurance claim is fairly straightforward. Your agent can assess the damage and initiate a claim. If you’re shopping for homeowner’s insurance, be aware that limits and deductibles can vary, and a little research can save you some money.

Damage From External Sources

If your damage resulted from floodwater entering your home, you would be covered only if you had a separate flood insurance policy at the time of the damage. The federal government issues these policies, but your insurance agent can help you file an insurance claim.
Your risk level determines your need for the specialized policy. You may be required to purchase one when you buy a property with a high risk for flooding. A land survey can help assess your risk and inform whether a policy is indicated.
If you have water damage, you'll benefit from understanding insurance coverage for water-related property damage. You will need to distinguish between internal water damage and flood damage to know which insurance entity to approach. Then, you can start down the road to restoring your home and your peace of mind.

4 Ways To Identify Category 1 Water

1/28/2020 (Permalink)

Picture of a refrigerator with a sign on the right that says CATEGORY 1 Category 1 water damage comes from a clean water source.

Four Ways to Tell If You Are Dealing With Category 1 Water

When addressing water loss in your business and getting in contact with a qualified water restoration company, identifying the level of risk the water poses is essential for knowing how to proceed. The flooded water can either be Category 1, which is clean water; Category 2, which is slightly contaminated; or Category 3, which is grossly contaminated. Here are four ways to tell if you are dealing with Category 1 water.

1. Identify the Source of the Water

The easiest way to identify category 1 water is to determine the source of the leak. Clean water sources include a supply line: broken pipe, or overflowing faucet.

2. Calculate the Time Passed Since Water Loss

Mold can grow in as little as 24 to 48 hours under ideal conditions, which is a warm, humid environment with plenty of moisture to feed on. Even if the water came from a clean source, if it has been stagnant for a long period of time it may have degraded into Category 2 or even Category 3 water.

3. Determine Contact With Other Surfaces

If clean water comes into contact with contaminated surfaces, the water itself can become polluted and cause harm to people who come are exposed to it. Unclean surfaces can include building materials, chemicals, or organic materials.

4. Check the Temperature

An elevated temperature can contribute to the growth of mold and can cause bacteria to multiply. If the temperature in the building is very high, the water is likely to be contaminated.
Leaks and floods in your business in Sugar Grove, IL, can be very stressful, especially when you consider how damaging water can be. Water can seep its way into your building’s structure and cause extensive deterioration. Flood water can also harbor contaminants that are dangerous to people. Before entering the flooded area or trying to mitigate the situation, you need to make sure you are dealing with clean water.

How To Prevent a Mold-Related Lawsuit

1/23/2020 (Permalink)

Mold growth on a wall Mold growth on the exterior of a building

Mold is not just an unsightly hassle. An outbreak on a commercial property can lead to a lawsuit. The best way to prevent someone from taking legal action against your business is to take cautionary measures by keeping your property clean so that mold doesn’t grow. Another approach is to make use of mold remediation services as soon as you notice fungi on the exterior or interior of your building and to purchase mold claim insurance.

Trust the Experts

Mold insurance claims from a quality insurance plan, yearly property check-ups or appointments for mold cleanup require professionals to visit your business. Commercial mold experts are Here to Help. They can use advanced techniques to ensure that your business is mold-proof, such as:

  • Fixing water damage on floors, walls, and ceilings
  • Examining pipes, fixtures, and systems to control moisture
  • Applying safe and effective chemical treatments

Mold insurance claims can result in financial protection if you need remediation assistance in Aurora, IL. Environmental liability insurance is especially valuable to invest in because it covers third-party claims. Having a good insurance plan by your side can prevent a costly lawsuit down the road.

Understand the Risks

Most mold-related lawsuits are started by tenants, customers or employees. You should take the time to watch every development of your building. Even one mistake can lead to poor air circulation, leaky pipes or faulty venting, which may cause mold damage. Most legal action against property managers is based on the following allegations:

  • Using improper materials
  • Using improper installation methods
  • Negligent damage to property during construction

Working with trusted professionals to ensure that your commercial building is in top condition can give you peace-of-mind if you have the misfortune to deal with a lawsuit. Laws regulating commercial buildings are less stringent than residential properties. Every property manager should fulfill their responsibility of providing people in their community with a safe and clean space.
Stopping the possibility of mold growth through remediation services is the best way to prevent a lawsuit against you. In addition, insurance can add an extra layer of protection by not holding you financially liable when you file mold insurance claims.

The Value of Electronic Claims Services

1/23/2020 (Permalink)

Electronic insurance claim form Digital files are easier to access, to manipulate, and to keep safe

Insurance agents routinely complete a wide variety of tasks, and many of those tasks are time-consuming and require close attention to detail. When a local emergency damages Sugar Grove, IL, homes, and businesses, it isn't unusual for all agents to have many more than one insurance claim in process at a time. Fortunately, modern technology gives insurance professionals access to electronic files and all of the related benefits.

Why Electronic Files Are Better Than Paper

There are many advantages to using digital resources whether processing claims because of flooding across the community or a single fire damage claim for a homeowner:

  1. Agents can pull up information from their personal devices to work on claims wherever they are.
  2. Electronic filing systems pull records according to specific needs, such as organized by the extent of damages or comparisons of costs by state.
  3. Insurance professionals have access to facts and can add information at their own convenience.
  4. Electronic filing systems reduce paper waste and the need for paper storage systems.


Across most industries, professionals are turning to electronic filing systems. It makes sense for SERVPRO restoration and cleanup technicians to offer their clients the convenience of a digital claims inventory system. These benefits are specific to the insurance claim process, and other benefits should also be considered.

Improved Security and Efficiency

In the past, paper filing systems presented serious problems. For example, paper systems required a lot of storage space. Accessing necessary records created the potential for breaches in confidentiality, as well as the time-consuming task of looking up specific information. If an insurance agent wanted to compare specific aspects of multiple claims, for instance, the agent would need to gather and protect a lot of sensitive paperwork.

Digital Solutions to Real-Life Problems

Electronic files offer direct solutions to many problems while reducing valuable chunks of time that would otherwise have been spent traveling from one storage location to another and leafing through stacks of folders and paperwork. Completing an insurance claim isn't the only process simplified and improved by electronic files, but it is an important benefit. Digital files are easier to access, to manipulate, and to keep safe.

Protecting Your Building After a Fire

1/10/2020 (Permalink)

Fire alarm on wall. Dealing with a fire in Aurora, IL, can be overwhelming.

If you have a business in Aurora, IL that has suffered fire damage, you may be wondering how to best protect what's left. There are many aspects to consider when starting your fire cleanup process. Flames, smoke, heat, and water all come into play and can damage or destroy your property and possessions. Your insurance company will likely recommend specialists in fire damage restoration to help you recover. Here are some steps you may expect in the process:


Assess the Damage
The fire department should advise when it's safe to enter your property again. They may have disconnected utility services; do not try to turn them back on by yourself to assess the damage. A professional contractor and an insurance adjuster will need to come on-site to assess the destruction. You should also talk with your insurance company about the value of your property, including damaged or total-loss items.


Interim Protection
When a fire ravages your building, the flames themselves aren't the only danger. Smoke and water damage can occur as the fire is being put out and as the building sits awaiting repairs. Roof tarp services are effective at preventing additional deterioration. Having a professionally-installed emergency roof tarp helps keep out rain, snow, and animals as contractors work to restore the property. Fire cleanup and roof repair can be a lengthy project, so a tarp will help keep the elements at bay.


Repair and Restore
It's important to select a team of experts who specialize in fire and water damage restoration to quickly restore your building. Though a fire can be devastating, the right contractors can help make the recovery process smoother. Aside from the obvious structural repairs, your building may need expert service to remove lingering smoke odors and soot.

Dealing with a fire in Aurora, IL, can be overwhelming. Use this information to find the right fire cleanup team for your needs. Your business can be back in its clean, safe state and restored to its pre-fire condition.

SERVPRO of Aurora - Duct Cleaning

11/28/2019 (Permalink)

Roto Brush

Clean air ducts are the foundation for good indoor air quality. As homeowners and business owners, you want to be able to breathe clean indoor air for your families, your guests, employees and customers. Over several years, air ducts can become contaminated with mold, fungi and bacteria, as well as dust. Running your HVAC system is only filtering whatever is in your dirty ducts throughout your home or facility. Proper cleaning with professional air duct cleaning machines and systems is the BEST way to improve indoor air quality.

At SERVPRO of Aurora, our mission is to be the premier property damage restoration contractor in the area. To do so, we are continuously training our staff and updating our procedures to stay current (and the BEST!) within our industry. 

We are VERY excited to introduce this new air duct cleaning technology to our inventory;

The Brushbeast by Rotobrush. 

It's four powerful vacuum motors, paired with it's 450 RPM 120/220V brush motor, will make short work of even the most difficult air duct cleaning job, while still remaining safe to use with any type of air duct system, including flex ducts.

This new equipment will help make our duct cleaning procedures more fast and efficient.. And your dirty ducts, "Like it never even happened." 

Contact our office (630) 862-3930 for Residential  Duct Cleaning Prices AND Specials! 

What to Expect When You Call SERVPRO of Aurora

11/7/2019 (Permalink)

1. A Quick Response
When a building has been damaged, the response time is an important factor in how time-consuming and how costly restoration will be. SERVPRO is always open, so you can expect to hear back within an hour after you have contacted them about the emergency. Once you have provided them with the necessary information, they will begin preparing to address the needs of your client.

2. Arrival to the Damaged Site
With over 1,700 locations, SERVPRO can arrive quickly to any emergency. They can be on site to begin the restoration process within four hours. This fast response can make a huge difference if your client’s home has suffered a great deal of damage. Beginning the process more quickly will result in less damage overall which can end up costing the insurance agency less money.

3. Inspection and a Verbal Briefing
Once the damage restoration specialists have arrived, they can inspect the home to determine the extent of the damage and decide on the best course of action moving forward. This should all happen within eight hours of your initial call. They will provide a verbal briefing so that you and your client are aware of what will happen next. Their quick 24 hour response will allow them to begin mitigation as soon as possible to prevent any further damage before they begin work on necessary repairs.
Because it can spread and worsen quickly, the 24 hour period after damage has occurred is crucial. SERVPRO’s fast response will save the agency money and allow your client to have their home back sooner.

SERVPRO of Aurora - Document Drying

10/17/2019 (Permalink)

SERVPRO of Aurora offers a variety of services from water/fire damage restoration, mold mitigation, and commercial/residential cleaning services. But did you know that we also provide Document Drying and Restoration for our commercial clients?

Damage from a water or fire event is not limited to the building and furniture. Sometimes files such as patient records, invoices, and legal documents are impacted by water, smoke, and soot contact. SERVPRO’s document drying process is designed to stabilize damaged documents and prevent further damage quickly. The treatment facility is secured, the chain of custody follows HIPAA guidelines, and our Drying Chamber personnel is Master HIPAA certified allowing them to handle protected health information (PHI).

Our Document Restoration Facility:

  • Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
  • Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
  • Digital: we use a computerized inventory system for digitizing your documents
  • Flexible capacity - we can accommodate large commercial losses or small residential jobs
  • Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization

SERVPRO document services also include digitization services that reduce the need for large filing rooms and help make data access more accessible for businesses. Certified destruction services allow for sensitive information to be appropriately disposed of and provide peace of mind to businesses and their clients.

Types of content:

  • paper documents
  • books and magazines
  • manuscripts and files
  • photographs, films, negatives, and microfiche
  • x-rays
  • blueprints and maps
  • parchment

Home Fire Escape Plan

10/15/2019 (Permalink)

You had fire drills growing up at school, (hopefully) you have the occasional fire drill at work now that you are an adult, but do you ever have fire drills at home? Coming up with and practicing family safety drills can help to make sure your family is prepared in the event of an emergency. It is an important topic to discuss with your family, especially children.

The National Fire Protection Association has a helpful section on how to create a family fire escape plan. It includes how to draw a fire escape path for your home, how to reinforce fire safety to younger children, and tips how to stay as safe as possible during a fire.

Some of the tips include:

  • Call 911 as soon as possible, even if you think you can contain the fire
  • Know at least 2 ways out of each room
  • Have a designated outside meeting place a safe distance from the home
  • Assign “partners” for young, elderly, or family members with mobility issues
  • Close Doors behind you as you leave each room to slow the spread of smoke, heat, and fire

Your family’s safety is the first priority. After emergency services have done their job SERVPRO of Aurora will be here to help you repair, restore, and recover your belongings.

Power Outages

10/15/2019 (Permalink)

Extended power outages may impact the whole community and the economy. A power outage is when the electrical power goes out unexpectedly. A power outage may:

  • Disrupt communications, water, and transportation.

  • Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.

  • Cause food spoilage and water contamination.

  • Prevent use of medical devices.

PROTECT YOURSELF DURING A POWER OUTAGE:

  • Keep freezers and refrigerators closed.

  • Only use generators outdoors and away from windows.

  • Do not use a gas stove to heat your home.

  • Disconnect appliances and electronics to avoid damage from electrical surges.

  • Have alternate plans for refrigerating medicines or using power-dependent medical devices.

  • If safe, go to an alternate location for heat or cooling.

  • Check on neighbors.

HOW TO STAY SAFE WHEN A POWER OUTAGE THREATENS: 

Prepare NOW

  • Take an inventory of the items you need that rely on electricity.
  • Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
  • Plan for batteries and other alternatives to meet your needs when the power goes out.
  • Sign up for local alerts and warning systems. Monitor weather reports.
  • Install carbon monoxide detectors with battery backup in central locations on every level of your home.
  • Determine whether your home phone will work in a power outage and how long battery backup will last.
  • Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
  • Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
  • Keep mobile phones and other electric equipment charged and gas tanks full.

Hire Professionals Who Understand

9/5/2019 (Permalink)

SERVPRO of Aurora Team

Whenever you have a problem with your home, the first impulse is usually to tackle the problem yourself. Sometimes this can be the right choice, and the problem’s easy enough to solve on your own. Other times it’s much safer and smarter to call in the pros from the beginning.

Tracking down tricky leaks is one of those times. Sure, some leaks are easy to track down, but water has a way of traveling odd paths. So once finding a leak gets tough, then it’s time to call in some help. And here’s why:

They Know Where to Look

Water can travel strange paths before it finally comes out into your home, and you might be surprised how far it can come. That discolored spot on your basement ceiling could actually be caused by a leak in your roof, or your wall on the opposite side of the house.

Professionals have tracked down hundreds, even thousands of leaks over the years. That experience gives them a wide variety of usual suspects to check, and a good number of unusual ones, too.

They Know What to Look For

That slight, turquoise line along your copper pipe? That’s where water has run along the outside and caused the copper to oxidize. It’s a sure sign that a leak is sending water traveling on the wrong side of the pipes.

Pros know these and dozens of other signs. What looks like a bit of dirt to you might indicate a serious leak in your roof, foundation, or wall. Or it might just be some dirt. A professional will be able to know the difference for certain.

They’ve Got the Right Equipment

Most of us can only use our eyes or sense of touch to lead us to water, but not the professionals. They have a wide variety of specialized equipment that can sense moisture and humidity through walls or probe underground for water deposits using ground penetrating radar.

This equipment can be expensive to buy and tricky to use. They have years of experience using the equipment, and know how to put it to good use.

SERVPRO of Aurora - (630) 862-3930

Is Your Business Prepared?

9/2/2019 (Permalink)

SERVPRO of Aurora - (630) 862-3930

An estimated 50% of businesses that close due to a disaster, such as fire and flood never reopen.

SERVPRO of Aurora has worked with many businesses in the area to ensure they are prepared for any emergency. 

Between 2004-2008 16,360 fires happened in retail stores and other mercantile properties such as grocery stores beauty and barbershops.

Those fires caused $648 million in property damage. Fire damage is worse after normal business hours. Fires that started between 9PM-5AM caused $75,000 dollars in damage. First that started between 5AM-9AM caused $24,000 dollars in fire damage.

More than 60% of U.S. small businesses do not have formal emergency response plans & do not back-up their data off site.

No Plan Means You're Less Likely to Recover

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

70% of small business that experience major data loss go out of business within a year.

43% of companies that experience catastrophic data loss never reopen.

51% of companies with data loss closed within 2 years.

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

Tips for Creating a Successful Emergency Ready Plan

  1.  Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
  2. Identify and label utility shut-off locations.
  3. Identify local utility contact information.
  4. Identify local emergency contact information such as fire, police, and hospital contacts.
  5. Establish main internal contacts for purposes of employee safety and emergency work authorization.

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. Please contact one our Business Development Representative to setup your free Emergency Ready Profile.

(630) 862-3930

As a trusted leader in the restoration industry, SERVPRO of Aurora has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like it never even happened." Contact us for more information.

Fire Clean-up

9/2/2019 (Permalink)

SERVPRO of Aurora - (630) 862-3930

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Aurora will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (630) 862-3930

Containment - Water Damage

9/2/2019 (Permalink)

Containment on water damage job

With mold remediation, there are a few things that have to be done but one of the most important things is called containment.  Our technicians make a sealed off section with plastic around the area to be remediated in order to prevent mold spores from traveling to other places.  In this sealed off area the demolition and the removing of affected material begins. During the demo, mold spores will be in the air so an air scrubber is run during and after the whole process to ensure that no renegade mold spores survive.  Any affected materials are put in a sealed bag to be removed and disposed of and technicians have to be vacuumed to be sure no mold spores exit containment with them.  After the job is done, containment is broken down and disposed of properly. SERVPRO of Aurora (630) 862-3930

Commercial Facilities that SERVPRO of Aurora Can Service

7/23/2019 (Permalink)

SERVPRO of Aurora has serviced many different homes and facilities this year. We have done cleaning, flood cleanup and fire damage restoration for everything from Senior Living Facilities, to Campgrounds and everything else in between. 

Some examples of different structures and buildings we can clean and perform emergency cleaning procedures include:

  • Healthcare Facilities (Hospitals, Urgent Cares, Doctor Offices, Dental Offices, etc.)
  • Retail Centers and Strip Malls
  • Restaurants and Banquet Halls
  • Schools 
  • Hospitality Facilities (Hotels, Motels, Airbnbs)

Any facility that has a roof and structure we can clean and we aim to be the best restoration experience you will have. We work hard, so that you don't have to. 

If you find that you experience a flood, fire and or bio-hazard situation, call SERVPRO of Aurora at (630) 862-3930 and we will aim to make the situation within your home or business look "Like it never even happened." 

How Technology Impacts Water Damage Restoration

7/18/2019 (Permalink)

Drones

Like everything in life, things change and processes get redeveloped to make things quicker, more efficient and with the end result in mind. This blog is going to talk about the various technologies that are used in water damage cleanup.

One such technology that is relatively new to the restoration industry is the use of drones to determine where water damage resides. Drones can find water damage in areas where it is deemed unsafe to roam into. With this access, the drone can also take pictures from angles that are not possible by a crew member and helps the insurance company to value out and determine what areas can be removed and what areas can be dried and or salvaged.

Another technological innovation within restoration is thermal imaging. This along with moisture readings can help to ensure that the structure can maintain a strong integrity after a water loss and keep the materials in line with the environmental conditions surrounding the material. 

In the event of water damage in the Aurora, you can call your local SERVPRO experts at (630) 862-3930.

SERVPRO of Aurora - Reconstruction Services

7/17/2019 (Permalink)

Rebuilding after a disaster.

After a disaster—whether it be a fire, water, or storm—damages your home you will need to rebuild and restore. For decades SERVPRO has been known for their ability to respond to a disaster and fix your home to make it "Like it never even happened.”

The first thing you must do after a disaster is take temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris. Mold, smoke, fire, and water damage all have their own protocol for restoration and our experts know how to tackle each problem.

Once your home or building is secured and the hazards are removed you can start the rebuilding process; from the structure itself to preserving and restoring the treasured items inside your home—including heirlooms, art, and family photos. The professionals at SERVPRO of Aurora can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Aurora can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • HVAC Services
  • Move Out
  • Painting
  • Plumbing
  • Roofing Services

The Science of Deodorization

7/17/2019 (Permalink)

When you’re dealing with a bad smell in your home or office, it can be downright distracting.

And depending on what’s caused the smell, it might be really tough to get rid of it. If the odor was caused by a fire and/or smoke damage, for example, the scent can linger for months, if not years.

If this is something affecting your home or business, you might be tempted to spray an air freshener and try to forget about it, but we have some bad news: you won’t be able to forget. The air freshener won’t make the smell go away.

The good news is, team SERVPRO of Aurora has the equipment and scientific know how to eradicate those bad odors. And we mean ERADICATE them. We don’t try to cover up the smell with perfumes, we use scientifically proven methods to get rid of them.

Here’s a few of the odors we can deal with:

  • Cigarette Smoke
  • Pet Odors
  • Decomposition
  • Mold

And we deal with those using a few different methods. One is by using a piece of equipment called an “ozone generator.”

An ozone generator works by pumping ozone into the affected area. Ozone is a gas that’s made up of three particles of oxygen. (Ozone is different from the “oxygen” or O2 humans need to breathe, which is made up of two oxygen particles). When the ozone comes into contact with the particles making the bad odors, whether they be smoke, bacteria, etc., the ozone will literally change the chemical makeup of those particles through oxidization. Changing the odor-causing particles’ chemical makeup destroys the smell. After use, the ozone then turns into O2, which we’re eventually able to breathe.

Another method our technicians use to destroy stinky smells is thermal fogging.

Through this method, a deodorizer is put through a machine that turns it into a fine fog. That deodorizer fog can then get into every nook and cranny of the affected area, even the smallest, most porous spaces. The fog is even able to reach under floors, into ceilings and behind walls. The fog is then able to alter the particles causing the bad odors and destroy them.

Types of Water Damages

7/15/2019 (Permalink)

THERE ARE 3 BASIC CATEGORIES OF WATER Category 1: Clean water originates from a sanitary source such as a broken pipe, or other water source; rainwater is also considered clean and poses no substantial risk from dermal, ingestion, or inhalation exposure. However, it may not always remain clean after it meets other surfaces or materials. Category 2: Gray water is used to classify slightly contaminated water and has the potential to cause discomfort or sickness if contacted or consumed by humans. It may contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological). Category 3: Black water is highly contaminated and filled with pathogenic, toxigenic or other harmful agents. Such water sources may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances. Black water is typically caused by sewage damage, flooding or any type of natural disaster; Black water should always be handled by trained professionals.

THE 4 PRIMARY CLASSIFICATIONS OF WATER DAMAGE

  • Class 1 is the least amount of water, absorption and evaporation. It affects only part of a room or area, or larger areas containing materials that have absorbed minimal moisture. Little or no wet carpet and/or cushion is present.
  • Class 2 involves a large amount of water, absorption and evaporation. It affects at least an entire room of carpet and cushion (pad). Water has wicked up walls less than 24 inches. There is moisture remaining in structural materials and substructure soil.
  • Class 3 involves the greatest amount of water, absorption and evaporation. Water may have come from overhead.  Ceilings, walls, insulation, carpet, cushions and subfloor in virtually all the entire area is saturated.
  • Class 4 relates to specialty drying situations. Wet materials with very low permeance/porosity (eg. hardwood, plaster, brick, concrete, light-weight concrete and stone). Typically, there are deep pockets of saturation, which require very low specific humidity. These types of losses may require longer drying times and special methods.

We have the knowledge, experience and proper equipment to locate any hidden moisture lurking out of sight and clean up water damage of any size and get it done right the first time.

Moisture sensors, which are used to detect moisture in carpets, baseboards and walls. We have moisture meters that we use to test the actual moisture content of materials. The meters allow our technicians to accurately monitor the drying process. Our team also has thermohygrometers on hand to measure temperature and relative humidity, which ensures techs can calculate and create an environment that is most conducive to drying.

Emergency Ready Profile

6/5/2019 (Permalink)

As a homeowner you always want to make sure you have emergency contacts close by in case anything unexpected happens. What if you are a homeowner but also a business owner? I know personally I couldn't imagine the amount of stress! SERVPRO realizes that you might not think about the unexpected things that might happen to your business; flooding, tornado damage, etc. 

That's why we have our Emergency Ready Program available to you! Our ERP, Emergency Ready Profile is the best way to reduce business interruption following a disaster, plan for it now! As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.
 The SERVPRO Emergency READY Profile Advantage A no cost assessment of your facility. – This means there is no need to allocate funds, giving you a great value at no cost. A concise Profile Document that contains only the critical information needed in the event of an emergency. – It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. A guide to help you get back into your building following a disaster. – This can help minimize the amount of time your business is inactive by having an immediate plan of action. Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider. – You have a provider that is recognized as an industry leader and close by. Identification of the line of command for authorizing work to begin. – This saves time so we can begin the work of mitigating the damage which can save you time and money. Provides facility details such as shut-off valve locations, priority areas and priority contact information. – Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”  Give us a call today and set up your ERP!

Kitchen Fire Tips for Safety

6/4/2019 (Permalink)

Stove Fire

Kitchen Fires: Four Risk Factors

While every home should have a smoke detector in the kitchen, there are several other tips for keeping your home and yourself safe when cooking. From rolling up your sleeves and tying back your hair to keeping flammable materials, like paper towel and dish towels, away from the stove, cooking safety is essential when it comes to fire prevention. However, many homeowners can be complacent about the following four risk factors.

1. Appliances  Fire Damage is devastating, but the fact that so many fires are caused by faulty or mishandled appliances is shocking. Appliances, if not maintained, are a leading cause of home fires. Be sure to service all your appliances properly. Additionally, unplug small countertop appliances as they draw electricity even when not in use, which can lead to overheating.

2. Too Much Oil or Grease One of the most overlooked cooking tips is to use less oil and grease. In cooking, a little goes a long way when it comes to these two substances. Using too much of either can lead to grease fires which, if left unattended, can get out of hand quickly. It is important to remember not to throw water on a grease fire because it will only splash the pan and cause the fire to spread, instead use salt or baking soda. 

3. Spills Another common cause of many kitchen fires is a dirty stove or oven. Always wipe up spills immediately and clean cooktops after use. Leftover grease, oil or food can ignite on the burner, causing a fire. This is another reason why it is essential to keep an eye on food as it cooks because these types of fires require a quick response, or they can spread quickly. Unfortunately, while the kitchen is the heart of the home, it is also the most likely place for fires to begin. The above tips offer several suggestions for helping you maintain a safe and fire-free home.

SERVPRO of Aurora - (630) 862-3930

Tricks to Avoid Flooding

6/4/2019 (Permalink)

It is also important to keep your building’s drains clear. Clean leaves and dirt out of gutters at least once every other month. Make sure that ditches around your property don’t become trash receptacles. Keep It Green Your landscaping can help with flood prevention. Adding plants around your building can slow the flow of floodwaters. Flower beds can be built with water reservoirs under them, giving excess rain a place to go, if necessary. Trees and other plants with extensive root systems can combat erosion, preventing mudslides and the subsequent damage to your foundation. Keep It Routine Flood cleaning experts recommend that you adhere to a consistent inspection schedule. Building codes are in place to protect both the city and the building owner from preventable damage. By noticing problems and repairing them quickly, you can protect both your building and the infrastructure that supports it. Flood prevention works best when every entity at every level works together. If you do everything you can do to protect your building and the property on which it is built, you can help the city with its emergency flood plan as well.

It Doesn't Take Long for Water to Damage Your Home or Business

6/3/2019 (Permalink)

Need Emergency Service? Call Us 24/7 – (630) 862-3930

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Aurora

SERVPRO of Aurora specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Aurora - Working with Clients & Insurance Reps

4/15/2019 (Permalink)

Making, Processing and Settling an Insurance Claim

Several features set SERVPRO apart from other mitigation and restoration companies. These distinctions should be clear to an insurance adjuster as well as homeowners. Here are four ways this company facilitates the process of making, processing and settling an insurance claim.

1. Fast Response A fast response on the part of a mitigation and restoration company benefits clients and insurers. The sooner that damage can be professionally assessed, the sooner mitigation can start. A call response time of one hour, a four hour window for an on-site visit and an eight hour window for a verbal briefing can limit extensive primary and secondary damage.

2. Accurate Estimates A company can make more accurate estimates by hiring certified professionals, relying on a national network of locations for training and maintaining data on locations. An insurance adjuster can use the Claims Information Center to obtain information about individual estimates and compare different companies, causes of loss and job files costs. All of this data adds up to more accurate estimates that account for mitigation and restoration.

3. All-In-One Service Rather than working with separate mitigation and restoration companies, clients and insurers may prefer a one-stop shop. A company that handles the damage remediation process from start to finish can provide a more accurate estimate from the start. There will also be less need to worry about adjusting schedules or necessary tasks getting lost in the shuffle.

4. Electronic Claims Service In addition to the aggregated data available through an electronic claims service, this portal can also make it easy for a restoration service and insurer to share information. This resource can speed up insurance claim processing and allow for faster settlements. All of these are ways in which SERVPRO, a national mitigation and restoration company with local and regional franchises, can support insurers and clients. Whether you are an insurance adjuster or homeowner in the Aurora area, you should consider hiring this Preferred Vendor for the best results.

Black Flood Water Facts

4/15/2019 (Permalink)

1. It Can Contain Dangerous Chemicals Environmental experts often call contaminated water that stems from flooding Category 3, or “black water.” This means the water did not come from a sterile source and may contain a variety of hazardous components, including harsh sewer and lawn chemicals that entered the water during flooding. These chemicals can make the water dangerous to touch, so calling in a flood damage and cleanup service is the safest way to have it removed. 2. It May Make You Sick Category 3 water damage can be dangerous in more than one way. For example, standing black water can grow microbes that may cause a variety of illnesses. Urine and feces may also be present, even if they are not immediately visible, so it is wise to avoid this type of water completely and wait for professional cleanup services to arrive. 3. Acting Quickly Can Be Essential Because contaminated water can become more dangerous the longer it sits, it is a good idea to call in a cleanup crew right away. This can be important even if you believe the worst of the damage has already been done. Having the water removed may reduce the chances of long-term issues with your building’s affected floors and walls and prevent mold growth, which can be difficult to treat once it takes hold.

Get an Idea of the Areas We Serve

3/19/2019 (Permalink)

Our Team at SERVPRO of Aurora

With the name “SERVPRO of Aurora,” you might think we only serve Aurora…BUT that is NOT the case.

Our team is able to go far and wide to help you recover from water, fire, mold and biohazard damage.

Let us paint a picture of our service area:

We cover the area that includes (and is NOT limited to) Montgomery, Sugar Grove, Kaneland, and Big Rock also.

If you’re in a different location and need help, but you’re unsure if we can serve you, give our office a call at (630) 862-3930 to find out. If we can’t help you, we will gladly refer you to a different, local SERVPRO franchise that can!

SERVPRO franchises are all locally owned and staffed, but have the backing of that strong, national, corporate brand. When disaster strikes, SERVPRO is ready to make it “Like it never even happened.”

IICRC Certification: What It Is and Why It Matters for Your Restoration

3/7/2019 (Permalink)

IICRC Certification

The Institute of Inspection Cleaning and Restoration Certification is a nonprofit organization that has been setting the bar for restoration industry standards for years. The IICRC is a globally recognized certification and one that proves that your restoration contractor is capable of doing the job. 1. Proven Knowledge In order to obtain a restoration and mitigation certificate, technicians must prove knowledge of standard practices and procedures. They cannot receive certification without first attending and completing approved coursework through an approved school and instructor. 2. Required Training The IICRC also requires training in the latest restoration technologies and techniques through a certified firm. The field of mitigation and restoration is a highly specialized field, and you should make sure that everyone involved in your project is a trained and specialized technician working under a certified firm. Ensuring that everyone is qualified means that you can rest assured that your residence is in good hands under the supervision of a team that has met some of the highest standards in the industry. 3. Continuous Renewals Becoming a certified disaster restoration specialist in Aurora, IL, area is not a one and done kind of process. Both firms and agents must maintain their certifications through continuing education and practice. Every certificate has an expiration, and just because someone was once certified and capable does not mean that they still are. Standards of care change frequently as advances in technology and techniques evolve, and it is essential that you hire a firm that is capable of performing at the standards of today, not yesterday. The IICRC takes great pride in their certified technicians and firms, and you should too. These individuals and companies have proven their knowledge and ability, and because of that, they have earned the respect of an industry standard setter. Therefore, the next time you are faced with a disaster and the impending work of a restoration, seek out only those professionals and companies that proudly proclaim their certification.

Water Detection Equipment

3/1/2019 (Permalink)

SERVPRO of Aurora knows the right tools for the job are important and understanding how to use them to dry a structure and property effectively is even more crucial.  The right tool is vital for timely mitigation and to help get the business up and running again.  

Water can damage in two ways - absorption through direct contact and absorption of moisture from the air.  SERVPRO of Aurora must understand how to alter humidity and temperature levels to produce an environment favorable for drying.

Our technicians have to locate the areas affected by water and to what extent moisture has been absorbed.  To do this they can use:

Moisture Sensors - detect moisture in carpets, baseboards and walls
Moisture Meters - determines actual moisture content of materials
Thermohygrometers - measure temperature and relative humidity which helps calculate specific humidity, dew point and vapor pressure.

All these tools help us start the process of making it "Like it never even happened."

(630) 862-3930

Professional Water Damage Restoration Services

2/26/2019 (Permalink)

Call SERVPRO of Aurora @ (630) 862-3930

The Necessity of Professional Water Damage Services

Dealing with water in home or water in business can be disconcerting and understandably so. The thought of luxury furnishings soaking water in a flooded home or destruction of costly office machines is more than any property owner can bear. Couple that with the stress of claiming damages from an insurance company and the need for professional restoration services is apparent. Recovering from water damage is tedious, expensive, and dangerous if the right procedures are not followed. water cleanup  exercises demand a particular dedication and specialty, which a regular property owner may not possess. Investing in a restoration company offers distinct benefits.

Skilled Flood Damage Restoration

Mitigation of water damage has its share of complexities which increase with the severity of the situation. If a pipe break or a supply line break led to the flooding, the water cleanup crew has to factor in the malfunctioning plumbing system during the repairs. In the case of rain or storm damage  a building may have to contend with clogged gutters and overflowing downspouts. These aspects determine the necessary mitigation efforts. Flood damage cleanup companies train their workers on how to deal with such problems. Their experience and expertise allow them to apply the correct measures for drying a flooded home as efficiently as possible without posing any more inconveniences than necessary.

Fast Restoration Exercise

Every water cleanup company understands the need for urgency when dealing with a flooded home. It is why these teams work at a speedy pace to ensure that the destruction doesn’t result in any more losses. Restoration services conduct mitigation using established techniques and advanced equipment when clearing water in home and water in business. Flood damage can derail operations in an enterprise and make a home inhabitable. However, timely drying and clean up can reduce the waiting period considerably.

Expert Advice

Helpful tips from a qualified water cleanup professional go a long way in instances of water in home or water in business. Some cases of flood damage spin out of control because people don’t know how to detect when something is wrong. If there is a pipe break, for example, how should one respond? After the mitigation, a property owner should know how to transition safely to recovery. Professionals will also offer their take on how far the damage has spread. After a supply line break, a homeowner can learn if there is a need for repair or complete replacement of certain components.

Prevent Mildew and Mold Growth

Besides extracting water and drying surfaces, a restoration company will check every inch of a residential or commercial building for mold and mildew growth. When water damage is left unattended, it creates the perfect environment for microorganism like fungi to breed. Restoration professionals use machines to remove moisture completely, which eliminates the threat of mold and mildew. If the mold has already set in, the water cleanup team will conduct professional mold remediation to remove and treat the affected regions.

Decrease Losses

The longer a home or place of work goes without clean up after a pipe break or supply line break, the higher the losses get. A wall that may have required a few repairs if the restoration was immediate may have to be brought down due to extensive water damage. Loss of valuables especially sentimental items like photo albums and family heirlooms is another concern for a household dealing with a flooded home. When the cleanup crew responds right away after a reported flooding, it is possible to salvage some items and restore them. The damage caused to hardwood floors and carpets can also be contained through fast water extraction and drying. Decreasing the water exposure to a building preserves its structural integrity.

A reputable restoration company offers a range of services for customers suffering from water in home and water in business. Whether the flooding was due to a supply line break, leaking roof, or pipe break, a professional clean up team will fix the source and restore the property. A restoration company can also do remodeling if necessary.

Tips After a Fire

2/23/2019 (Permalink)

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting SERVPRO of Aurora (630) 862-3930.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Wireless Emergency Alerts

2/23/2019 (Permalink)

Wireless Emergency Alerts

Wireless Emergency Alerts (WEA) are emergency messages sent by authorized government-alerting authorities through your mobile carrier. Government partners include local and state public agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service.

Alerts received at the right time can help keep you safe during an emergency. With WEA, alerts can be sent to your mobile device when you may be in harm's way, without need to download an app or subscribe to a service. WEA may be used to share;

  • Extreme weather warnings
  • Local emergencies requiring evacuation or immediate action
  • AMBER alerts
  • Presidential Alerts during a national emergency

A WEA will look like a text message, and typically show the type and time of the alert, any action you should take, and the agency issuing the alert. The message will be no more than 90 characters.

Visit www.ctia.org/weato learn more about Wireless Emergency Alerts, including how to determine if your mobile device is WEA-capable.

Common Water Issues Business Run Into

2/23/2019 (Permalink)

Commercial Water Loss

Common Water Issues for Businesses

For a commercial property owner in Aurora, IL, unexpected water problems can be a big issue. Fortunately, a water damage professional can help you assess, clean, and repair damages from any flooding or leaks you may have. Here are a few of the most common water problems a business may face from leaking pipes to foundation cracks.

1. Pipe Breaks

A pipe break can occur in a number of ways. Over time, the pipe can age and loosen in its fittings, or extensive use can lead to pinhole leaks. Extreme heat or cold can also affect a pipe’s integrity. A blocked pipe can lead to pressure buildup and eventually burst.

2. Plumbing Backup

Blocked plumbing can even lead to a toilet backup or sink overflow. When a pipe is blocked, water can take the shortest path out regardless of its intended flow path. Blockages can occur from a number of things, including the buildup of water minerals over time inside a pipe or someone pouring a solidifying material, such as plaster or grease, down a drain.

3. Weather

Extreme weather conditions can also lead to leaking pipes. Cold temperatures can cause the water in pipes to freeze and expand. The expansion puts pressure on the pipe and can create a crack or even cause it to burst altogether. If you know cold weather is coming, you can check with a local professional about what preventive measures to take.

4. Foundation Cracks

Foundation cracks can also become a problem leading to water damage. Water can seep through any cracks and pool, leading to further issues such as mold. Any cracks should be investigated and assessed as soon as possible to determine the best course of action. Water damage can happen to a commercial property. Fortunately, a professional can fix the damage caused by leaking pipes, foundation cracks, backed up toilet, or weather, and help you repair your property.

Broken Pipes, Happy Customers!

2/21/2019 (Permalink)

From 50 degrees to -50 degrees, from snow, to ice, to rain, this winter has been a roller coaster of weather for the Joliet area. SERVPRO of Aurora, Illinois did their very best in helping as many people as possible with their broken pipes due to the frigid temperatures we were experiencing. Below are actual quotes from customers that we helped put their lives back to normal.

"Very polite and professional." - Jorge C.

"Excellent service, professional." - Anne C.

"Keep on with the professionalism. Thanks for making this easy for us. Good job!" - Agata R.

"The process went much smoother than we anticipated. SERVPRO was very understanding and considerate of our situation. My husband uses a walker and they always made sure the fans were placed so that they were not in my husband's way." - Kathleen U.

"They worked hard and did a great job!" - Marian S.

Comments like these are what keep us committed to do the best job possible for all of our customers. We will be there for you. SERVPRO of Aurora, Illinois 630-862-3930.

SERVPRO of Aurora is an Esporta Certified Operator

2/8/2019 (Permalink)

SERVPRO of Aurora is an Esporta certified operator.  

We are capable of restoring over 90% of the soft contents in a house, and over 85% of the soft contents what were previously considered non-restorable when using the traditional cleaning methods.  

Types of damage and contamination we can restore:

  • Category 1,2,and 3 water damage
  • Heavy smoke and soot
  • Mold
  • Bio waste contaminated goods.

Third party independent laboratory testing has verified that the Esporta Wash System restores contaminated items to food grade clean by removing 99% of both organic and inorganic contaminants.

By utilizing the Esporta Wash System we provide you with a simpler and faster claim settlement process, as well as restoring your soft goods with sentimental value.

SERVPRO of Aurora prides itself on having advanced technology to ease the claims process for both the insured and the insurance company. 

"Stormy Weather"

1/16/2019 (Permalink)

The tornado removed the entire outer wall with out touching the content and even a cross remains on the wall.

June 22, 2015 is a date that the residents of Coal City, Illinois will never forget. An EF-3 tornado, with winds estimated at 160 miler per hour ripped through the town causing wide spread devastation to the community. SERVPRO of Aurora, Illinois was called in to assist with the damages. We were given the opportunity to help families try to get their lives back to some kind of order considering what they had just been through. When a disaster hits, it is not always about the property damage but also about being compassionate and caring of each individual affected by it.

"During a difficult time, SERVPRO was respectful, helpful, professional, and made a horrible situation better." - Kristin C.

"At a difficult time in our lives, SERVPRO was caring, supportive, and attentive, thank you!" - Lance C.

It is comments like these that make us proud to be the company we are today: from taking care of all their personal belongings and content, to cleaning and rebuilding the damage done to their homes and properties. 

Our highly trained professionals are available 24/7, 365 days a year, to handle any disaster from beginning to end and make it "Like it never even happened." If ever the need arises, call 630-862-3930.

Disasters Happen

1/15/2019 (Permalink)

When you are a business owner, insurer or property manager, you can have the opportunity to be a leader in your community by setting an example for your employees and customers.

Join your community in preparing for all types of emergencies and disasters. It is important that your entire community as a whole is prepared. Disasters happen and not only devastate individuals and neighborhoods, but entire communities including businesses of all sizes.

As an employer in your community, having a business continuity plan can help protect your company, its employees, and its infrastructure, and maximizes your chances of recovery after an emergency or disaster. We must all work together as a team to ensure that our families, businesses, places of worship, and neighborhoods are ready. At Ready.gov/business, businesses can find information on how to be better prepared. You can also contact SERVPRO of Aurora, Illinois at 630-862-3930 for information on the Emergency READY Program.

Power to the People

1/9/2019 (Permalink)

December and January are peak months for electrical fires due to holiday decorations and the usage of space heaters, however; with the increase in electronics per household, such as computers, wide screen televisions, and video and gaming systems, circuit overloads can happen at any time.

Electrical circuits in your home or businesses are designed to take a limited amount of electricity. Overloads occur when you draw more electricity than a circuit can handle. Overloaded outlets and circuits carry too much electricity which generates heat in undetectable amounts. The heat causes wear and tear on the internal wiring system and can start a fire. All wiring systems have circuit breakers or fuses to disconnect power when circuits become overloaded, however; an improperly sized fuse or breaker can cancel this built in safety feature.

Signs of overloaded circuits are:

1-Buzzing from outlets or switches.

2-Outlet or switch covers that are warm to touch.

3-Burning odors from outlets or switches.

4-Scorched plugs or outlets.

5-Power tools, appliances, or electronics that seem to lack sufficient power.

Prevention is the best way to eliminate an electrical fire to your home or business. You can never be too careful when it comes to the safety of your family, pets or customers. If you feel you may have circuit problems or want to check your electrical system before a problem occurs, remember to call a reliable licensed electrician and if a fire should occur, know that SERVPRO of Aurora, Illinois is there to get your life back in order and make it “Like it never even happened.” Call 630-862-3930.

Tips for Thawing a Frozen Water Pipe

1/8/2019 (Permalink)

It is very important to thaw a frozen water pipe as quickly as possible, however: it is equally important to thaw the pipe correctly to avoid it from bursting and causing a flood. After locating the frozen pipe:

  • Open both the hot and cold faucet handles to help alleviate the pressure in the pipe and allow the water to escape once thawed.
  • Begin thawing the pipe closest to the faucet and work your way down which will help to ensure that the melting ice is able to escape through the faucet.
  • Several ways of thawing an exposed pipe is to use a hairdryer, heat lamp, portable space heater of hot wet towels. Never use an open flame and always remember to use the electrical devices according to safety regulations.

If the pipe has broken, turn off the water at the main shutoff valve which is usually near the water meter or the water main that enters the house. Call a licensed plumber as soon as possible to repair the broken pipe. If you feel you do not want to take a chance trying to thaw the frozen pipe, he can assist you with that also. If a water cleanup is needed, call SERVPRO of Aurora, Illinois at 630-862-3930.

4 Signs of Frozen Water Pipes

12/14/2018 (Permalink)

Here we go again, another cold winter reeking havoc on your water pipes. How do you know your pipes are frozen? Below are a couple of signs to watch for:

  • Pipes will only freeze when it is cold enough outside to do so. When the temperature falls to 32 degrees Fahrenheit or lower, it is time to take precautions to prevent vulnerable pipes from freezing.
  •  If you turn on your faucet and only a small trickle or no water at all is coming out, the water pipe leading to the faucet may be frozen.
  • For pipes that can be seen, such as those under a sink; you may be able to see frost on the exterior of the pipe before you even turn the faucet on.
  • An odd smell coming from a faucet or drain can also mean that a pipe is partially or completely blocked. The only way the odor can escape is back up in the direction of your home.

Once you suspect or know you have a frozen water pipe, it is very important to act quickly to thaw the frozen pipe before it has a chance to burst and cause extensive damage to your home. If you cannot thaw the pipe or are unaware of where the frozen pipe is located, call a licensed plumber to assist with the situation.

If a pipe should burst, call SERVPRO of Aurora, Illinois at 630-862-3930 and we will send our trained SERVPRO Professionals to make it "Like it never even happened."

Holiday Decorating Tips To Keep Your Property Safe

12/13/2018 (Permalink)

The holidays are here and it is time to celebrate by getting in the holiday spirit with decorating your property. As holiday decorations can bring loads of happiness and cheer, they can also bring costly disasters if not done safely. A few tips to remember to keep your property safe and keep the holiday spirit going are:

Ensure that you keep all your walkways free from obstructions and make sure that no Christmas trees or holiday lights block any doorways or exists.

Adding a few strands of holiday lights around can be a festive way to brighten your property, however; it is important to inspect all electrical cords and lights for frayed or loose wires and avoid overloading electrical outlets.

Choose decorations that are made of fire retardant materials.

Avoid using decorations that have an open flame and never hang decorations from fire sprinklers.

Some of you may think, who in their right mind would not realize some of these suggestions, but each year approximately 1,300 people are treated in hospital emergency rooms for injuries related to improper installation and use of holiday decorations and lighting. Christmas tree related fires cost an average of $20 million in property loss and damage each year.

Keep your property festive and safe and know that SERVPRO of Aurora, Illinois is there for you 24/7 even during the holiday season if needed. Call 630-862-3930.

"Baby it's Cold Outside!"

12/13/2018 (Permalink)

Once again the cold weather is upon us and in an effort to stay cozy and warm, people turn to alternative heat sources such as fireplaces, wood burning stoves and portable heaters to provide that warmth. Heating is the second leading cause of home fire deaths making it important to review ways to reduce the risk of a heating-related fire.

Maintain heating equipment and chimneys by having them cleaned and inspected annually by a qualified professional.

Use heating equipment that has the label of a recognized testing laboratory.

Keep flammable objects at least three feet away from heating equipment.

Plug space heaters directly into outlets. Do not use extension cords or power strips.

When using fuel-burning heaters, use only the type of fuel specified by the manufacturer.

Never use kitchen stove burners to provide heat, they were made for cooking only.

Install and maintain carbon monoxide and smoke alarms inside your home. Test alarms monthly.

Stay warm and be safe. Start the New Year out the right way and if needed, call SERVPRO of Aurora, Illinois at 630-862-3930.

Biohazard Cleanups Need a Specialist

11/15/2018 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO of Aurora, Illinois offers fast, reliable biohazard and crime scene cleanup and restoration services to both residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health issues for building occupants, employees, customers and owners. A failure to properly handle and safely remove hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO of Aurora, Illinois professionals are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, we help turn unsafe environments into clean, safe homes and businesses. Our biohazard professionals have had special training to help with the following:

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

If you or your business is in need of a biohazard cleanup, give SERVPRO of Aurora, Illinois a call at 630-862-3930.

Tips to Prepare Your Home for Winter Ice Storms

11/14/2018 (Permalink)

Winter is once again coming and along with it comes one of your home's worst enemies; ice dams. Ice dams are continuous chunks of ice that form along the edges of your roof. During the warmer parts of a winter day, water melting off the roof pools behind the ice and then seeps back up under the shingles; causing damage to the interior of your home. To try and prevent ice dams, you have a few options:

  • Make sure all gutters and downspouts are cleared of trapped leaves and debris.
  • Being very careful, try to remove the snow off your roof after a heavy snowfall with a snow rake or call in a professional who can provide that type of service. Usually this can only be done on a single story home.
  • Make sure that your attic is properly insulated and vented. Building codes require 12' to 14" of insulation.
  • The next time you re-roof, run a special adhesive ice-and-water barrier 3" to 6" up the roof from the edge. It can be rather expensive but can save you money in the long run.
  • Have heat cables installed on the edge of your roof where ice usually dams up.

As hard as we try to control some of the things that mother nature throws at us, it doesn't always work out. If you suspect you may have damage to your home due to ice damming or any other cause, give SERVPRO of Aurora, Illinois at 630-862-3930 and we will send our trained professionals to help you with your problem.

How to Prevent Your Pipes From Freezing

11/14/2018 (Permalink)

A water pipe burst due to no heat on while homeowner was gone and caused damage and mold to entire house

As temperatures plummet, the risk of your pipes freezing and bursting goes up. Burst pipes are one of the most common causes of property damage and can cause thousands of dollars in water damage according to the Insurance Institute for Business and Home Safety. With the costs of utilities going up these days, water and heat conservation is at the top of everyones list, however; think about the cost to repair your home if a pipe should burst.

The pipes most at risk are those located in unheated interior spaces such as basements, attics, and garages and especially pipes running through cabinets and exterior walls.

Here are some steps to take to prevent frozen pipes:

  • Installing pipe insulation (about .50 per linear foot) to vulnerable pipes.
  • Keep garage doors closed especially if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warm air to circulate around the pipes.
  • Let the cold water drip from the faucet, even a trickle can prevent the pipe from freezing.
  • Keep the thermostat set to the same temperature during the day and night.
  • If you are planning to be away during cold weather, leave the heat on in your home no lower than 55 degrees.
  • For long term, add insulation to attics, basements and crawl spaces to maintain warmer temperatures. Also seal cracks to prevent drafts.

Following up on a couple of these tips could mean the difference between dollars and thousands of dollars. If you have an issue with a leaky or burst pipe, call SERVPRO of Aurora, Illinois at 630-862-3930. We are there for you 24/7.  Let us make it "Like it never even happened".

Turkey Frying Safety Tips

11/13/2018 (Permalink)

If you plan to deep fry your holiday bird, be sure you know how to safely use the fryer, and take these precautions to protect yourself, your guests and your home.

  • Fryers should always be used outdoors on a solid level surface a safe distance from buildings and flammable materials.
  • Never use a fryer on wooden deck or enclosed space.
  • Purchase a fryer with temperature controls and watch the oil temperature carefully.
  • Make sure the bird is completely thawed before it is placed in the fryer.
  • Do not overfill the fryer. 
  • Choose a bird no heavier than 12 lbs.
  • Never leave a fryer unattended.
  • Never let children or pets near the fryer.
  • Use well insulated pot holders or oven mitts and wear long sleeves and safety goggles to protect from splatter.
  • Keep an all-purpose fire extinguisher nearby.
  • Once finished, carefully remove the pot from the burner, place it on a level surface and cover to let the oil cool overnight before disposing.

By following the above tips, you can have a safe and enjoyable Thanksgiving. Everyone at SERVPRO of Aurora, Illinois would like to wish you and your family a "HAPPY THANKSGIVING".

Mold vs. Mildew?

10/19/2018 (Permalink)

Mold and mildew both have a few matching characteristics. Both thrive on moist, warm areas and can grow on a multitude of surfaces, from food, to your shower to a sheet of paper, and of course they are both two types of fungi that no homeowner likes to see in their home.

However; mold and mildew also have striking differences when it comes to size, color a and texture

Mildew is a surface fungi that can easily be identified as a patch of gray or white fungus that is on the surface of a moist area. Mildew can be easily treated with a store bought cleaner and scrub brush.

Mold, on the other hand, can be black or green and is often the result of a much larger infestation. This type of fungus can appear as almost fuzzy and even slimy in nature. Toxic molds can be harmful to both humans and  ecosystems. 

The key to treating mold and mildew is to remove it as soon as possible before it has a chance to do permanent damage to your home. 

If you think you may has a mold issue, call the  mold removal professionals at SERVPRO of Aurora, Illinois at 630-862-3930.

Document Restoration

10/19/2018 (Permalink)

SERVPRO of Aurora, Illinois knows timely mitigation is the key to reducing severity and recovery of damaged items especially when it comes to paper goods. Water or smoke damaged paper can deteriorate rapidly.  Without proper handling, valuable files and irreplaceable documents could be lost forever.

Let SERVPRO'S Document Restoration Team help you recover your damaged paper goods before it's too late. Our technicians are trained to use the most advanced technology available as the Library of Congress uses to dry water damaged books.

Vacuum freeze drying is the most efficient and effective way to salvage water damaged documents. This process can recover even the most delicate items, from documents to photographs and x-rays to entire business archives. Your documents will be protected with the utmost care and privacy to keep your documents safe.

For further information, please call SERVPRO of Aurora, Illinois at 630-862-3930.

Is Your Property Ready for Winter?

10/17/2018 (Permalink)

Cold weather can have a huge impact on your home or business if you are not ready for it. Heavy rain, freezing temperatures, damaging winds, sleet, or snow can cause serious and costly property damage. To prevent costly damages, consider the information below:

  • Check your property for weakened and over grown tree limbs and branches. Wind, heavy rain, ice and snow can cause serious damage to both the property and individuals.
  • Roofs, water pipes and gutters should all be inspected and in good working condition to avoid ice damming which can lead to exterior and interior damage.
  • Inspect walkways and parking lots for proper drainage to avoid slippery areas.
  • Inspect water pipes to make sure they are properly insulated to avoid freezing and breaking.
  • Ask SERVPRO of Aurora, Illinois 630-862-3930 about completing an Emergency READY Profile (ERP) for your business.  The ERP is a no cost assessment of your facility and provides you with a plan to get back in business fast following a disaster.

When winter weather strikes, call SERVPRO of Aurora, Illinois Franchise Professionals to strike back.

Preparedness for Pets

10/12/2018 (Permalink)

After Hurricane Katrina it was estimated that over 15,500 animals were ultimately rescued. Of the 15,500, only 15-20% were reunited with their owners.

Pets are just as important as any family member to most people so make them part of your preparedness planning. Several things that you can do to make sure they stay safe during an emergency are:

Build a Pet Emergency Kit

  • Food - At least a three day supply in an airtight, waterproof container.
  • Water - At least a three day supply.
  • Medicines and medical records
  • Important documents - such as registration, adoption and vaccination papers.
  • First Aid Kit
  • Collar or harness with ID tag, rabies, tag and leash
  • Crate or pet carrier - Have a sturdy, safe crate or carrier in case you need to evacuate. There should be enough space for the pet to stand, lie down or turn around in.
  • Sanitation - Pet litter and litter box, newspapers, paper towels, plastic trash bags, and antibacterial wipes.
  • Picture of you and your pet together - If you become separated, the photo will help as documentation of ownership and help others to assist you.
  • Familiar items - Not only is this a traumatic time for, but also for your pet. By having some items such as treats, toys and bedding make help alleviate stress on your pet.

Most important of all is to include your pet in your evacuation plans and don't leave them behind where they can be lost or injured. It is very important to have your pet micro chipped. In the event that you do get separated from your pet, it will be much easier for the animal to be traced back to it's owner.

For more information visit ready.gov/animals and remember that SERVPRO of Aurora, Illinois 630-862-3930 knows that not only are your personal items important to you but so are your family pets. Keep them safe and be prepared!

What Is an Industrial Hygienist?

9/14/2018 (Permalink)

According towww.aiha.org,"Industrial Hygiene is a science and art devoted to the anticipation, recognition, evaluation, prevention, and control of those environmental factors or stresses arising in or from the workplace which may cause sickness, impaired health and well being, or significant discomfort among workers or among citizens of the community."

Industrial hygienists are described as "scientists and engineers committed to protecting the health and safety of people in the workplace and the community. They evaluate the quality of the air inside a structure. Using various testing devices, these professionals collect air and surface samples to compare the indoor mold spore count to the outdoor environment.

SERVPRO of Aurora, Illinoisis able to do a visual inspection for mold, however; there are times when mold may exist but can not be seen. At that point, we would refer you to an Industrial Hygienist. Upon the results of the air sample testing, we can provide you with an estimate to remove the mold that exists in you home or business. Call 630-862-3930.

It's the Water You Don't See

9/13/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Aurora, Illinois professionals have the equipment, training and experience to find and dry unseen water before secondary damages occur.  The proper equipment such as moisture sensors, moisture meters and thermohygrometers make a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform SERVPRO of Aurora, Illinois has a full arsenal of specialized equipment to make sure that your water damage is “Like it never even happened.” Give us a call at 630-862-3930.

The Do's and Dont's of Surviving a Flood

9/12/2018 (Permalink)

Flooding can happen at anytime and anywhere as a result of rain, snow coastal storms, storm surges and the overflow of dams and water systems. Just 6 inches of moving water can knock a person down and 1 foot of moving water is enough to sweep your vehicle away. Remember the following:

  • Depending on where you are and the impact and warning time of the flooding, go to a previously identified safe location.
  • If you are told to evacuate, leave immediately. Never drive around barricades that local responders have used to safely direct traffic out of flooded areas.
  • Listen to EAS, NOAA Weather Radio or local alerting systems for current emergency information and instructions.
  • Do not walk, swim, or drive through flood waters. Turn around.
  • Stay off bridges over fast moving water. Bridges can be wash away without warning.
  • If your vehicle is trapped in fast moving water, stay inside unless the water is rising inside the vehicle, then seek safety on the roof.
  • If trapped in a building, go to the highest level. Do not go into a closed attic where you may be trapped by rising floodwater. Go to the roof if necessary and signal for help.
  • Always remember to listen to authorities for information and instructions during a flood situation and return home only when they say it is safe to do so.

If a flood does strike your home or business, contact SERVPRO of Aurora, Illinois at 630-862-3930 for all your water restoration needs.

Fire Prevention Week October 7-13, 2018

9/12/2018 (Permalink)

This year's theme for Fire Prevention Week is "Look. Listen. Learn. Be aware-fire can happen anywhere." 

"LOOK" for places fire could start. Take a good look around your home and identify potential fire hazards and take care of them.

"LISTEN" for the sound of your smoke alarms. You could have only minutes to escape safely once the smoke alarm goes off. Go to your outside meeting place which should be a safe distance from your home and where everyone should meet.

"LEARN" two ways out of every room and make sure all doors and windows leading outside can be easily opened and are clutter free.

People need to be educated about these three basic but essential steps to reduce the likelihood of having a fire and how to escape safely in the event a fire should a occur.

For further information visit www.firepreventionweek.org and learn how to keep you and your family safe.

Unfortunately fires do occur. When fire and water damage take control of you life, we help you take it back. Call SERVPRO of Aurora, Illinois at 630-862-3930.

Make Your Business, Our Business

9/12/2018 (Permalink)

Is your business prepared? From a burst pipe in an office building to faulty wiring in an apartment complex – fire and water losses are never planned, but they do happen. SERVPRO of Aurora, Illinois professionals know there is no such thing as a small emergency when it threatens the welfare of the tenants and the revenue of the property owner.

 During a loss, your objective is to focus on your customers and ours is to focus on your restoration needs. Our quick response and trained professionals may help avoid revenue loss for property owners and minimize inconvenience to tenants. SERVPRO of Aurora, Illinois can help you resume normal business functions quickly. We are available 24 hours a day, 365 days a year and we will work hard to restore your property and its contents to preloss condition. Call 630-862-3930.

Understanding the Water Mitigation Process

8/21/2018 (Permalink)

When water damages your property, call SERVPRO of Aurora, Illinois at 630-862-3930. A (IICRC) Institute of Inspection Cleaning & Restoration Certification Professional will be on-site to ensure your water damage is handled by completing the following steps:

  1. Inspection - A certified professional will inspect affected areas to determine the extent of the water damage and will review the inspection with you and answer any questions you may have before beginning the work. You will be asked to sign the appropriate paper work giving him permission to start the mitigation process.
  2. Emergency Services - The SERVPRO professional will take steps to help your home or business, as well as personal belongings and other content, from further damage by extracting the excess water and preparing the area for drying. They will explain the emergency services to you step by step.
  3. Monitoring - To make sure your home or business and belongings are dried to appropriate industry standards, the SERVPRO Professional will monitor the drying process. The updates as to how the drying process is going, will be communicated to you until drying is complete. 
  4. Restoration Services - SERVPRO of Aurora, Illinois offers structural repairs and rebuild services. A final inspection will be done to make sure your home or business is returned to preloss condition. We will make it "Like it never even happened."

Recipe for Safety

8/21/2018 (Permalink)

Cooking Safety Tips:

  • Stay in the kitchen when you are frying, grilling, or broiling food. If you have to leave the room for even a second, turn your stove or cooking device off.
  • When you are simmering, baking, or roasting, check the food regularly or use a timer to remind you.
  • Keep cooking areas clean and clear of combustibles such as potholders, paper towels, food packaging, etc...
  • Keep children away from cooking areas by enforcing a "kid-free zone" of at least three feet around the stove.
  • If an oven fire starts, turn off the oven and keep the door closed. If the fire does not go out, get out of the house and the fire department.

Please remember that education in prevention is the best way to keep you and your family safe. In the event there is a fire, call your local fire department and then call SERVPRO of Aurora, Illinois at 630-862-3930 to help you with all your fire restoration needs. 

School Fire Safety Begins with Education

8/15/2018 (Permalink)

According to the National Fire Prevention Association, U.S. fire departments respond to approximately 5,690 fires at education buildings each year. That is why it is very important to stress fire safety education in our schools. Listed below are some important school safety tips to incorporate in your schools:

  • Conduct expected and unexpected monthly school fire drills having everyone participate.
  • Inspect exists regularly to ensure stairways, doors and windows are unblocked and working properly.
  • Train students on how to respond to a fire alarm during a school fire drill.
  • Know locations of the fire protection system, such as fire alarm pull stations.
  • Make sure every room is equipped with a map showing 2 exits.
  • Assign special need students with an adult or other student for extra assistance.
  • Have a predetermined location for students to meet once they exit the building and practice during a fire drill.
  • Have a roster to make sure every student is accounted for.

Let's keep our children well educated and safe, in the event that a fire should occur remember that SERVPRO of Aurora, Illinois is there 24/7 to help with all your fire restoration needs. Call 630-862-3930.

Generator Safety

8/15/2018 (Permalink)

If you have a generator available for power outages during severe weather, follow some safety tips below from the American Red Cross:

  • Never use a generator, grill, camp stove or other gasoline, propane, natural gas or charcoal-burning devices in your home, garage, basement, crawl space, or any partially enclosed area.
  • To avoid electrocution, keep the generator dry and do not use in rain or wet conditions. Operate it on a dry surface under an open canopy-like structure, such as under a tarp held up on poles. Do not touch the generator with wet hands.
  • Opening doors and windows or using fans will not prevent carbon monoxide (CO) buildup in the home. Although CO can't be seen or smelled, it can lead to full incapacitation or even death. While using a generator; if you start to feel sick, dizzy, or weak, get to fresh air immediately.
  • Install CO alarms in central locations on every level of your home or property and outside sleeping areas to provide early warning of accumulating carbon dioxide.

SERVPRO of Aurora, Illinois is always there to help you weather the storm. Call 630-862-3930.

So You Think You Might Have Mold?

8/14/2018 (Permalink)

Mold hidden under vinyl floor.

If you think you might have a mold problem, call SERVPRO of Aurora, Illinois at 630-862-3930. SERVPRO  professional trained in mold remediation will be available to examine the structure for any visible signs of mold and evaluate the cost of the remediation and restoration needed. In some cases, mold may not be visible but still may be present.

Additional assistance may be required by an Indoor Air Quality/Environmental Professional with specialized equipment to detect hidden mold. They evaluate the quality of the air inside a structure. Using various testing devices, they collect air and surface samples to compare the indoor spore count to the outdoor environment. We can assist you in finding an Indoor Air Quality/Environmental Professional if needed.

Whether you have had a visual or air sample test done, remember that SERVPRO of Aurora, Illinois is always there to handle your mold remediation and restoration in a professional and safe manner.

Please keep in mind that SERVPRO does not interpret insurance policies or coverage; you must consult with your insurance company to determine if you are covered or not.

Biohazard Cleanup Services

7/17/2018 (Permalink)

Recognized as a leading fire and water cleanup restoration provider by hundreds of insurance companies nationwide, SERVPRO of Aurora, Illinois professionals offer fast, reliable biohazard cleanup and restoration services to residential and commercials properties.

Exposure to biological and chemical contaminants can have serious health issues for building occupants, employees, customers and owners. Our professionals are trained to safely, effectively and discreetly remove biohazardous substances and prepare it for proper disposal according to OSHA, EPA and state and local health regulations. Our services include:

  • Bloodborne Pathogens
  • Crime Scene and Suicides
  • Infectious Diseases
  • Urine and Feces
  • Rodent Droppings
  • Vandalism
  • Extensive Hoarding
  • Sewage Backup

SERVPRO of Aurora, Illinois can help turn unsafe environments into clean, safe properties and make a difficult or personal situation easier to handle. We are here for you in your time of need. Call 630-862-3930.

A Leaky Roof?

7/16/2018 (Permalink)

Finding a leak in your roof can be very difficult. Unfortunately you may not be aware of the leak until it has caused major damage to your home. This is why it is important to investigate and take care of any signs that a show up:

  • Discolored spots on the ceiling or walls.
  • Peeling paint or rotting wood around skylights.
  • Finding shingles that have come off.
  • Damaged or cracked flashing on your roof.
  • Water dripping from the ceiling after a hard rain or heavy snow has melted.
  • Formations of ice dams.
  • Musty smell in your attic.

Remember to always put safety first when checking for a leaky roof or use a professional roofing service or general contractor to help you.

Also, remember to call your insurance agent to see if your roof leak is covered by your insurance company. Insurance companies may have stipulations on the cause of the roof damage and it may not be covered.

If a leak should occur, remember that SERVPRO of Aurora, Illinois is there for you 24/7 to help with all your water restoration needs and to answer any questions you may have. Call 630-862-3920.

Does Homeowners Insurance Cover Mold Removal?

7/16/2018 (Permalink)

Don't be caught off guard after you already have a mold problem. Coverage varies from policy to policy, so read your policy carefully and if your have any questions, call your insurance agent. Some policies contain exclusions, stating they do not cover mold removal and others cover mold removal under certain circumstances. They may also cover the removal but not the testing itself.

If you think you might have a mold problem, call SERVPRO of Aurora, Illinois at 630-862-3930. A professional trained in mold remediation will examine the structure for any visible signs of mold. If mold is found, you will be asked to approve and sign a work authorization form prior to any mold cleanup or related work being performed. The technician may also recommend you leave the affected area while the mold cleanup and associated containment process is being safely completed.

If a visual inspection does not reveal mold and you feel that you may still have a mold issue, we can recommend an Indoor Air Quality/Environmental Professional with specialized equipment to access the situation.

"Remember, no mold is good mold!"

After the Storm?

7/12/2018 (Permalink)

This Spring and Summer has been quite a wet and stormy one and with that comes weather related injuries and fatalities. This is why it is important to educate both you and your family about post-storm safety.

Immediately after a storm where there was heavy rain, strong damaging winds, and lightening consider the following:

  • Do not let children play near storm drains. Every year children are sucked into storm drains and carried away.
  • Do not touch metal objects outside, there may be power lines down on the object which energizes the object. This could be a fence, guard rail, or baseball stop.
  • Do not touch or pick up any wires that you see either laying on the ground or hanging low. They may be energized or could become energized at any time.
  • Do not walk in flooded basements if your power is still connected. You could become electrocuted should water make contact with an electrical source.
  • If your home is out of electrical power, use extra caution when using candles for light.
  • Be careful using a gas powered generator which could cause Carbon Monoxide poisoning if not vented properly.

Please remember to keep you and your family safe and remember that SERVPRO of Aurora, Illinois is always available to help you with your restoration needs. 630-862-3930.

Community Warming & Cooling Centers

7/6/2018 (Permalink)

It seems as though the Summer of 2018 has been quite a hot one so far and it is extremelyimportant to understand heat emergencies. 

Heat Advisory - issued within 12 hours of the onset of the following conditions: heat index of at least 105 degrees Fahrenheit but less than 115 degrees Fahrenheit for less than 3 hours per day, or nighttime lows above 80 degrees Fahrenheit for 2 consecutive days.

The city of Aurora, Illinois wants to make sure that their residents are cool during hot temperatures and also warm during cold temperatures. The following 9 locations are available as cooling and warming centers.

Santori Public Library, Aurora Public Library-Eola, Aurora Public Library-West, Eola Comunity Center (Monday - Saturday), Eola Community Center, Hesed House, Salvation Army, Senior Services Center, and Vaughan Athletic Center (Monday - Sunday). For further information visit or contact City of Aurora Emergency Management Department.

Please remember, in extreme heat and cold, residents should look after their neighbors; especially the elderly or those who may need assistance. Additionally, don't forget about your pets.

Stay cool and stay safe from SERVPRO of Aurora, Illinois.

Small Leaks, Big Problems

6/15/2018 (Permalink)

Even the smallest of water leaks can cause a considerable amount of damage to your property. If left untreated, a leak can cause damage to your walls, flooring, ceiling, and cabinets and eventually lead to mold problems. Mold has the ability to grow within 48 hours. Those small leaks can also turn into a burst pipe, which then becomes a flood with major damage and costly repairs. A musty smell is also a sign of a possible water damage even if there are no visible water marks at that time. 

The key is to keep an eye out for potential leaks by checking areas of your home where these leaks may occur.

  • Walls and ceilings - looking for water marks.
  • Warping or discoloration of flooring.
  • Water valves under cabinets - look for puddles or water or stains on inside cabinet floor or walls.
  • Showers with loose tiles - the walls could be damp behind the tiles.
  • Toilets - around the base or by the water valve.
  • Washer hoses - check for cracks and that the hose is secured properly.
  • Dishwasher and refrigerator water lines.
  • Outdoor water spigots.

A musty smell is also a sign of a possible water damage even if there are no visible water marks at that time.

"A musty smell is also a sign of a possible water damage even if there are no visible water marks at that time. 

SERVPRO of Aurora, Illinois has trained IICRC (Institute of Inspection Cleaning and Restoration Certification) technicians to help you evaluate the situation, perform the mitigation, and a construction crew to do the rebuild if needed. We can make it "Like it never even happened." Call 630-862-3930.

"An ounce of prevention is worth a pound of cure!"

For Mold Removal Call SERVPRO of Aurora, Illinois

6/14/2018 (Permalink)

When there's a water damage, mold can quickly become a problem in your home or business. SERVPRO of Aurora, Illinois professionals have the training, protective gear, and specialized equipment to handle your mold problem. The following steps illustrate a "typical mold removal process.

  • Inspection and damage assessment - your property will be inspected with technology designed to detect mold and hidden water sources.
  • Mold containment - Containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure.
  • Air filtration - Specialized filtration equipment such as air scrubbers and HEPA vacuums capture mold spores out of the air.
  • Removing mold and Mold infested materials - Antifungal and antimicrobial treatments will be used to eliminate mold colonies and prevent new ones from forming.
  • Cleaning contents and belongings - A variety of cleaning techniques are used to clean and sanitize your belongings and deodorization may be needed to remove odors.
  • Restoration - Depending on the level of mold damage; drywall, subfloors, and other building materials may have to be removed and replaced.

To assure your mold problem will be resolved the best way possible, Call SERVPRO of Aurora, Illinois at 630-862-3930.

StormReady not Storm Proof

6/12/2018 (Permalink)

The city of Aurora was one of the first municipalities in Illinois awarded the "StormReady" designation. The top goal of StormReady is to prepare communities with an action plan that responds to the threat of all types of severe weather from tornadoes to winter emergencies.

Once a community meets preparedness criteria, outlined by the partnership between the National Weather Service and state and local emergency managers, it is considered "StormReady," StormReady communities are better prepared to save lives from the onslaught of severe weather through better planning, education, and awareness.

StormReady does not mean storm proof. You must always have a plan and be prepared before dangerous weather arrives. Visit the StormReady website for information on how to be prepared and remember, SERVPRO of Aurora, Illinois is always available to help you with your cleanup and restoration needs, 630-862-3930.

Legal or Not, Fireworks are Risky!

6/12/2018 (Permalink)

Each 4th of July, thousands of people, most often children and teens, are injured while using consumer fireworks which includes sparklers and firecrackers. 

Sparklers burn hot enough to cause third degree burns. Sparklers account for roughly one quarter of the emergency room firework injuries.

Fireworks start an average of 18,500 fires per year, including 1,300 structure fires, 300 vehicle fires, and 16,900 outside and other fires. These fires caused an average of three deaths, 40 civilian injuries and an average of $43 million in direct property damage as per the NFPA's Research, Data & Analytics Division.

Be careful and be safe by not using consumer fireworks. If you want to see fireworks, go to a public show put on by experts in your town and keep a close eye on children at events where fireworks are being used.

Let's keep the spark in our patriotism and not on our homes, friends and family members.

Have a happy and safe 4th of July!!!!! 

SERVPRO of Aurora, Illinois

National CPR/AED Awarness Week

5/18/2018 (Permalink)

SERVPRO of Aurora, Illinois would like to remind you that June 1- June 7 is National CPR and AED Awareness Week. The resolution was created by the American Heart Association, along with the American Red Cross and the National Safety Council and was passed by congress in 2007.

Every second counts in cardiac arrest. Sudden cardiac arrest claims thousands of lives every year. Knowing when and how to perform CPR and use an AED (Automated External Defibrillator) can make the difference between life and death for someone suffering from cardiac arrest. The Red Cross recommends that households, businesses and schools receive training in CPR and use of an AED. This training can give them the knowledge and confidence to respond during an emergency situation with the skills that can save a life. Check with your town or the American Red Cross today to sign up for a course.

Tornado Season Is Upon Us!

5/14/2018 (Permalink)

Tornadoes are violent and can completely destroy well-made structures, uproot trees and send objects through the air like deadly missiles and they can happen anywhere. Here are some tips to keep you and your loved ones safe.

  • Identify a save place in your home where family and pets will gather during a tornado: a basement, storm cellar or an interior room on the lowest floor with no windows.
  • In a high rise building, if you don't have have enough time to go to the lowest floor, pick a hallway in the center of the building.
  • In a mobile home, choose a safe place in a nearby sturdy building. If your mobile home park has a designated shelter, make it your safe place. No mobile home is safe in a tornado.

KNOW THE DIFFERENCE!!!!

Tornado Watch: means a tornado is possible. 

Tornado Warning: means a tornado is already occurring or will occur soon. GO TO YOUR SAFE PLACE IMMEDIATELY.

Always remember to play it safe and we are always here, if you need us. SERVPRO of Aurora, Illinois 630-862-3930

Self Cleaning Oven Safety Tips

5/14/2018 (Permalink)

As one of the most hated household chores, oven cleaning ranks among the top; which is why so many people invest in self-cleaning ovens. There are some downsides and possible hazards to be aware of before using your self cleaning oven such as smoke, fumes, and even possible fires if the oven contains a lot of grease or food particles.

The self cleaning ovens use a process called Pyrolytic cleaning which burns off grease and food particles by reaching temperatures of up to 500 degrees. The food particles turn to ash and then can be wiped away.

Some important tips to follow before using your self cleaning oven are:

  1. Make sure there isn't an over abundance of grease and food particles in your oven.
  2. Make sure the oven door seal and other sealing mechanisms are working perfectly.
  3. Make sure the kitchen is well ventilated while using the self cleaning oven.
  4. Make sure to follow all instructions from the manufacturers.

Your first priority is to keep you, your family and your pets safe. Your second priority is too know that SERVPRO of Aurora, Illinois will be there for you to make everything "Like it never even happened" 630-862-3930.

Restaurant Fire Safety

5/14/2018 (Permalink)

Restaurants have a higher degree of fire risk than most businesses. According to the National Fire Protection Association, approximately 61% of all restaurant fires between 2010 and 2014 were caused by cooking. Restaurants with their opens flames, hot equipment,electrical connections, cooking oils, cleaning chemicals and paper products have all the ingredients for a fire.

Preventative Maintenance:

  • Install an automatic fire-suppression system in the kitchen.
  • Keep portable fire extinguishers as a backup.
  • Schedule regular maintenance on electrical equipment.
  • Have your exhaust system inspected for grease buildup.

It is not only important for a restaurant to have preventative maintenance but also an emergency plan and staff training to take control of the situation to lead customers to safety. For help in getting your restaurant back to business, call SERVPRO of Aurora, Illinois at 630-862-3930. We'll make it "Like it never even happened."

Water Damage - What's Covered?

5/14/2018 (Permalink)

Over the past several years, water damage claims have risen to become the 2nd largest most frequent insurance claims. Water damage can be costly and difficult for property owners and renters to recover from. Many people assume their insurance policy will cover water damage but there are different types of water damage, which may or may not be included in a standard insurance policy. Some of the coverage depends on the source and the amount of your coverage. Several different types are:

  • Sudden or accidental discharge
  • Sewer backup or water backup
  • Overflow
  • Flood

What ever the case may be or the coverage you may have, it is important to contact your insurance agent or broker to find out what your policy does and does not cover. Don't wait until the damage is already done. Be prepared and let SERVPRO of Aurora, Illinois make your water damage "Like it never even happened." Call 630-862-3930.

What Is Mold?

5/14/2018 (Permalink)

Molds are a form of fungus. Different types of molds can be found both indoors and outdoors. Molds spread through the production of spores which exist in all indoor environments everywhere. Spores are capable of surviving in harsh conditions that would otherwise prevent the normal mold growth. Molds grow best in moist, warm and humid environments. When mold spores land on a damp spot they begin to grow, digesting the material they grow on.

Common indoor molds include:

  • Alternaria - found in damp places indoors, such as showers or under leaky sinks
  • Aspergillus - often found indoors growing on dust, powdery food items and building materials like drywall
  • Cladosporium - capable of growing in cool places as well as warm ones
  • Penicillium - typically found on materials that have been damaged by water and often has a blue or green appearance.

Molds take a variety of forms and textures, appearing as white, black, yellow, blue or green and often looking like a discoloration or stain to a surface They can also have a velvety, fuzzy or rough appearance depending on the type of mold and where it is growing. No mold is good mold, so if you suspect you may have a mold problem call SERVPRO of Aurora, Illinois at 630-862-3930.

Importance of Sprinkler Systems in Commercial Properties

4/26/2018 (Permalink)

Commercial sprinkler system

Whether you have purchased a commercial property or are in the process of building a commercial building, before a new company can open for business; it must be in compliance with local, state and federal fire safety standards. As a commercial building owner or property manager, one of your biggest concerns is protecting the investment you've made in your business and the people who work there.

Sprinkler systems can help make your business safer in multiple ways. Sprinklers work by detecting the heat from a fire and automatically turning them on. While the spray from the sprinklers is not always enough to put out the fire, it goes a long way to suppressing the fire and allowing more evacuation time until the fire department can get there. 

Fire and water damage not only affects the structure of your building and it's contents but also your emotions. Don't take on the stress of dealing with this on your own, Call SERVPRO of Aurora, IL at 630-862-3930 and let us make this "Like it never even happened."

Mold and Your Home

4/26/2018 (Permalink)

Mold is found both indoors and outdoors. Mold can enter your home through open doorways, windows, vents, and heating and air conditioning systems. Mold in the air outside can also attach itself to your clothing, shoes, and pets and be carried indoors. 

Mold will grow in places with a lot of moisture, such as around leaks in roofs, windows, and pipes, or where there has been flooding. Mold grows well on paper products, ceiling tiles, and wood products, as well as in dust, paints, wallpaper, insulation, drywall, carpet, fabric, and upholstery.

You can help to control mold in your home by:

  • Controlling humidity levels;
  • Promptly fixing leaky roofs, windows, and pipes;
  • Thoroughly cleaning and drying after flooding
  • Ventilating shower, laundry, and cooking areas.

Not all mold can be seen visually. It may be lurking in walls, floors, and crawl spaces.

If you suspect you may have mold in your home, especially if you have had a previous water damage call SERVPRO of Aurora, Illinois at 630-862-3930.

Build an Emergency Kit

4/26/2018 (Permalink)

Be Prepared at your home or business with an Emergency Kit. Ready.gov suggests you have enough supplies to last for at least three days. Below are some suggested items to include in your kit:

  • 3-day supply of non-perishable foods
  • Water (one + gallon per person per day)
  • Prescription medication
  • Sleeping bag or blankets
  • Fire extinguisher
  • Hygiene products
  • Flashlights
  • Extra batteries
  • Cell phone charger
  • Change of clothes
  • Matches in waterproof container
  • Wrench or pliers to turn off utilities
  • Whistle to signal for help
  • Pet supplies
  • Infant formula and diapers
  • Important documents such as insurance policies, ID's, and bank records in a container

You can also keep a condensed emergency kit in your vehicle as well. For a more extensive list, check out Ready.gov. and remember, if needed; we are her to help you, call SERVPRO of Aurora, Illinois at 630-862-3930.

Hoarding: A Serious Situation in Aurora, Illinois

4/25/2018 (Permalink)

Hoarding Remediation

According to the Mayo Clinic, "Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of the actual value, occurs. "Many people with hoarding disorder do not find their habits to be a problem. Hoarded items are often things others would throw away or look at as junk or garbage such as old newspapers, junk mail or packaging.Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. at times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard.

If you are experiencing this disorder or know of someone who is, please contact SERVPRO of Aurora, Illinois at 630-862-3930.

April Showers Bring May Flowers

4/25/2018 (Permalink)

Hopefully April Showers will bring you May Flowers. May is a very busy month as school is coming to an end and summer is just around the corner.

The same is true for preparedness planning in May. The following preparedness events take place this month and offer a great chance to educate yourself, family, and friends.

  • Wildfire Community Preparedness Day (May 5, 2018)
  • National Hurricane Preparedness Week (May 6-12, 2018)
  • National Dam Safety Awareness Day (May 31, 2018)
  • National Building Safety Month

May also brings to weeks to show appreciation for first responders:

  • National Police Week (May 13-19, 2018)
  • National Emergency Medical Services (EMS) Week (May 20-26, 2018)

Be sure to visit ready.gov for more information and resources and remember SERVPRO of  Aurora, Illinois 630-862-3930 is ready in any disaster to make it "Like it  never even happened."

May is National Building Safety Month

4/25/2018 (Permalink)

Building Safety Month-in its 38th year-is an initiative of the International Code Council (ICC) and their 64,000 members across the world, as well as their partners in building construction and design and the safety community. Building Safety Month is an opportunity to educate insurance and commercial property professionals, as well as the general public, on what it takes to create safe, resilient, affordable, and energy efficient homes and buildings, according to the ICC website. The theme for 2018 is "Building Codes Save Lives" with a focus on safer communities over the five weeks in May. One of the topics during the third week of the month is Protecting Communities fro Disasters. The general public may not be aware how coded and code officials "improve and protect the places where we live, learn, work, worship and play, and this month can certainly improve that awareness and educate communities on this topic!

Sometimes no matter how prepared we are, a disaster may occur. Take comfort in knowing that SERVPRO of Aurora, ILLinois 630-862-3930 will be there to help you through it and make it "Like it never even happened."

When Water Damage Strikes

4/25/2018 (Permalink)

The first 24 hours following a water loss are the most important. Below are emergency water damage tips to follow:

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Don't enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Don't use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.
  • Don't turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

For more information on recovering from water damage, call SERVPRO of Aurora, Illinois 630-862-3930 and make it "like it never even happened."

First Responders to Fires

4/25/2018 (Permalink)

Local fire and police departments, as well as Emergency Medical technicians (EMT's), are often first on the scene of an emergency. In the United States, there are more than 29,700 fire departments with 1,160,450 total firefighters, according to the National Fire Protection Association's 2015  U.S. Fire Department Profile. According to the Bureau of Labor Statistics, there are almost 245,000 EMT's and paramedics in the United States. In the U.S. there are about 18,000 federal, state, country, and local law enforcement agencies, employing more than 750,000 full time sworn officers according to he Uniformed Crime Reporting Program collected by the Federal Bureau of Investigation.

When fire affects your life, make SERVPRO of Aurora, Illinois 630-862-3930 your 2nd responder and we will make it "Like it never even happened."

When storms or floods hit Aurora, IL, SERVPRO is ready!

4/10/2018 (Permalink)

SERVPRO of Aurora, IL specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important.  A faster response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit the Aurora, Illinois area we can scale our resources to handle a large storm or flooding disaster.  We can access equipment and personnel from a network of 1,650 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

If you have a storm or flood damage call SERVPRO of Aurora, IL at 630-862-3930 and we will make it "Like it never even happened."

Make Sure Your Aurora, Illinois Home is Storm Ready

4/10/2018 (Permalink)

Storms in the springtime are something we need to be ready for.  We watch the news, but bad weather is still unpredictable, so we need to take steps to keep our homes safe from storm damage.

It is a really good idea to conduct an inspection of your home and grounds before inclement weather hits.  A leaky roof or window can cause big problems during heavy rainfall and strong winds.  Do all of your exterior doors and windows fit correctly?  When was the last time you took a good look at your roof?  These are all great questions to keep in mind.  

Loose shutters and unstable large trees and bushes can present a real problem in high winds.  Its a good idea to trim back trees and bushes with large, heavy branches that are not in good condition so that windows and vehicles are not in danger of storm damage in windy conditions.

Many homes in older cities have drainage ditches or creeks on the property.  Take time to inspect these areas and remove debris or dirt that might obstruct the flow of water from a heavy rain.  A clogged drainage ditch or creek bed can cause a lot of damage by flooding your property during, or even after, a storm.  

In the event of a storm, do you have a system in place that will help you get information to everyone you care about in case of a weather emergency?  Most of us use our cell phones to communicate these days, but in the case of a bad storm, your cell phone service could be at risk.  You might consider a good old-fashion landline, just in case.  If you or a family member gets stuck at work or out doing errands, others will worry, so keeping those lines of communication open can keep everyone safe and worry-free.

The SERVPRO team at Aurora, Illinois is here to help in the event of storm damage, fire damage, or mold issues.  Call SERVPRO of Aurora, IL and we will make it "Like it never even happened."

Aurora, Illinois Residents: Follow These Mold Safety Tips If You Suspect Mold

4/2/2018 (Permalink)

Mold in a bathroom vanity.

If you see visible mold, do not disturb it.  You can inadvertently spread the mold infestation throughout your home.  When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Aurora, IL for mold remediation services.

What Not to Do:

  • Don't touch or disturb the mold.
  • Don't blow air across any surfaces with visible or suspected mold growth.
  • Don't attempt to dry the area yourself.
  • Don't spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Aurora, Illinois specializes in mold cleanup and restoration, in fact, it's a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate  your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today at 630-862-3930

Severe Weather Safety

3/16/2018 (Permalink)

Severe weather can happen any time, anywhere.  Each year, Americans cope with an average of the following intense storms (noaa.gov):

10,000 severe thunderstorms

5,000 floods or flash floods

1,300 tornadoes

2 landfalling deadly hurricanes

Approximately 98 percent of all presidentially declared disasters are weather related, leading to around 650 deaths per year and nearly $15 billion in damage.  Knowing your risk of severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know your risk.  The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family.  Check the weather forecast regularly, obtain NOAA Weather Radio, and learn about Wireless Emergency Alerts.  Severe weather comes in many forms, and your shelter plan should include all types of local hazards.

Take Action.  Take the next step in severe weather preparedness by creating a communications plan for your home and business.  Put together or purchase an emergency kit.  Keep important papers and valuables in a safe place.

Be an Example.  Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter.  Your preparedness story will inspire others to do the same.

SERVPRO of Aurora, Illinois can help you be "Ready for whatever happens!"

Flooding

3/16/2018 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States.  Whether your home or business is near a coastline, along city streets, in the mountains, near a river, or even in the desert-there is always potential for flood damage.  Fema.gov reports in the last 5 years, all 50 states have experiences floods or flash floods.  Just because you haven't experiences a flood in the past does not mean you won't in the future.  In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to $27,000.  

If you experience flooding call the experts at SERVPRO of Aurora, Illinois and we will make it "Like it never even happened."

When Fire Strikes call SERVPRO of Aurora, IL

3/16/2018 (Permalink)

This home suffered a fire after being struck by lightning. SERVPRO of Aurora did the mitigation and full rebuild on the home.

Mitigation requires quick action.  The faster the SERVPRO of Aurora professionals arrive on-site to perform fire, smoke, and soot cleanup and restoration, the better the results - including lower claims costs.  Within four hours of loss notification, SERVPRO of Aurora will be on-site to help ensure a fire damage is handled by utilizing the following services.

Structural cleaning

After a smoke or fire damage, ceilings, walls, woodwork, carpeting and floors will often need a thorough cleaning.

Contents cleaning

All of the restorable content in affected areas will be professionally cleaned.  This includes area rugs, furniture, draperies and upholstery.

Deodoriztion 

SERVPRO of Aurora professionals provide specialized services that rid your home or place of business of offensive odors left by fire or smoke damage.

If your home or business is affected by fire or smoke damage SERVPRO of Aurora will make it "Like it never even happened."

Are You Prepared?

2/19/2018 (Permalink)

When Disaster Strikes

As many as 50% of businesses close down following a disaster, according to the latest research.  Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.  Pre-planning can serve as an insurance policy aimed at peace of mind.  And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be.

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

Don't let it grow!

2/19/2018 (Permalink)

Fungi and mold naturally occur in our environment.  In fact, over 100,000 kinds of fungi have been identified.

Fungi produce some very useful results.  Yeast is a type of fungi used in preparing breads, baked goods, and other food products, including some alcoholic beverages.  The unique flavor of blue cheese is a result of mold.  An edible mushroom is simply a type of fungi, and lifesaving penicillin is a product of mold (Penicillin chrysogenum).

Even though some forms of mold can add value to our lives, other forms can be harmful.  Excessive amounts of mold, different types of mold, and/or exposure to molds may present health concerns for some people.  If you think you might have a mold problem call us at 630-862-3930.

Mold Growth

2/19/2018 (Permalink)

Intrusion of water into your home or place of business can  result in mold growth.  Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control.  When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth.  Some amount of mold spores are normally present in most environments.  If the humidity and moisture levels in a water-damaged environment are not properly returned to normal, mold spores may grow and multiply.  Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish.  Excessive mold growth can lead to indoor environmental conditions that pose a health threat.  If you think you might have a mold problem, call us and we will make it "Like it never even happened."

Every Second Counts

2/19/2018 (Permalink)

Every second counts during a fire.  Fire experts agree; people have as little as two minutes to escape a burning home before it's too late to get out.  In a matter of moments, a small flame can become a major fire, making it critical to be prepared and have an escape plan in place.  A survey conducted by the American Red Cross shows only 26 percent of families have developed and practiced a home fire escape plan.  Once a plan is developed, it is critical everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year.  Increase your chance of surviving a fire by ensuring you have working smoke detectors in place, building an escape plan, and then practicing the escape plan.

Fire!!

2/19/2018 (Permalink)

Mitigation requires quick action.  The faster we arrive on site to perform fire, smoke, and soot cleanup and restoration, the better the results - including lower claim costs.  When we are called to a fire loss we ensure a fire damage is handled by utilizing the following services.

Structural Cleaning - After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning.  We will pretest to determine the extent of damage, then use specific equipment and cleaning products required to clean and protect the different types of surfaces within the structure.

Contents Cleaning - All of the restorable contents in affected areas will be professionally cleaned and deodorized.  

Deodorization - We provide specialized services that rid your home of offensive odors left by fire or smoke damage.

Frozen Pipes

2/14/2018 (Permalink)

Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold areas such as basements, attics, garages, or kitchen cabinets.

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the back flow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly.

To prevent pipes from freezing, here are a few steps you can take, according to The American Red Cross:

* Be sure to completely drain water from swimming pool and sprinkler lines, as well as outside hoses.

* Open kitchen cabinets to let warm air near the plumbing.

* When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.

* Keep your heat set to the same temperature both day and night.

Ice Dams

2/14/2018 (Permalink)

Ice dams can be a little-known, but major problem during the snowy season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roofs shingles and into the structures interior areas, as well as causing gutters and shingles to move or fall.

Icicles can be an initial sign of an ice dam, according to Travellers.com. To spot ice dams inside, “check for water stains or moisture in your attic or along the ceiling of exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the rood membrane.”

Removing an ice dam as soon as it is found is vital to. Helping prevent damage to your property and can be done using heated cables, a roof shovel, or calcium chloride ice melted.

Dangers of Extreme Cold

1/24/2018 (Permalink)

According to the National Weather Service, $2.84 million dollars of property damage was caused by extreme cold in 2015.

Even scarier? Fifty-three people died and three were injured due to extreme cold the same year.

It is important to be aware of the effect temperatures can have on you. The two mailconditions to be aware of are frostbite and hypothermia.

Frostbite is caused when your skin is exposed to extremely cold temperatures. Physical symptoms are white or grayish-yellow skin,skin that feels unusually firm, or waxy numbness.

Hypothermia is when your body temperature falls to an abnormally low temperature, caused from long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss,slurred speech, and drowsiness. If someone’s body temperature is below 95 degrees Fahrenheit seek medical attention immediately.

To avaid these conditions, stay indoors if possible. If not, dress warm in layers and try to keep dry.

Be Ready With the Help of Technology

1/24/2018 (Permalink)

Technology can be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare, the following will help you be ready in the event of an emergency or disaster.

Store Information Online

There are many places to store important information securely online. Services like Google Drive and Dropbox offer free ways to store different types of files, from a Word document to images of important documents. Ready.gov suggests saving an electric version of insurance policies, identification documents, medical records, and information on your pets, if necessary.

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information. You can also alert first responders if a rescue is needed through Twitter.

Mark Yourself Safe

The American Red Cross offers a Safe & Well check-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish.

Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Get in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts and others whom you may need to get in contact with before, during and after a disaster.

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy a solar-powered charger as well.

Winter Weather

12/21/2017 (Permalink)

As the weather outside gets frightful and your cozy homes become warm and delightful, the holiday season’s aglow, let it snow, let it snow, let it snow. According to climate.gov, on February 12, 2010, there was snow present in all 50 states, including Hawaii! Five years later in 2015, it almost happened again, when every state but Florida experienced snow. While it is generally unlikely for certain states to encounter snow, it is still important to know how to be prepared if winter weather strikes your home, business, or while traveling.

What happens if disaster does strike during the most wonderful time of the year? Easy - Call SERVPRO of Aurora, even if it’s the night before Christmas and we will make it “Like it never even happened.”

A Business Plan

12/21/2017 (Permalink)

An emergency escape plan is not required for all businesses; however, the Occupational Safety and Health Administration (OSHA) recommends building an emergency action plan to protect yourself, your employees, and your business during an emergency. OSHA suggests the following steps when developing such a plan.

Organize an Emergency Preparedness review with your employees to review your company's emergency plans. You may wish to select an individual or team of individuals to lead and coordinate your emergency plan.

Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees. Ensure all exits and routes are clearly marked and well lit.

Conduct office evacuation exercises and drills. Once completed, evaluate how well the plan worked and if additional training or exercises are needed.

The Science of Drying

12/20/2017 (Permalink)

Did you know there is actually a science behind the process of drying? The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction maybe to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Aurora employees are trained in the science of drying and follow strict industry-approved standards to help lower the chance of any secondary damage. If your business suffers a water damage, SERVPRO of Aurora will:

Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.

Measure how much moisture is in what materials and monitor whether the materials are drying properly.

Speed up Mother Nature by using professional drying equipment.

Understanding Mold

11/15/2017 (Permalink)

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

* Mold is present almost everywhere, indoors and outdoors.

* Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

* Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants and have the potential to cause other health effects.

* Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

*Mold often produces a strong, musty odor, and the odor can lead you to possible mold problem areas.

* Even higher-than-normal indoor humidity can support mold growth. Keep indoor hu

What Is Black Mold?

11/15/2017 (Permalink)

Stachybotrys chartarum is the type of mold often called "black mold" or "toxic mold". Sensational news reports warn about the dangers of black mold and these stories can be alarming and confusing. Any mold in your home should be treated with caution - stay out of the affected areas and don't touch or disturb the mold.

How Do I Tell If It's Black Mold?

Since many types of mold can produce allergens and irritants, you should contact a qualifies mold remediation company regardless of the color or type of mold. In many instances, multiple types of mold can exist in the same house or structure. If you suspect that you have a mold problem, contact our franchise immediately and we will make it "Like it never even happened."

Mold Removal vs. Remediation

11/15/2017 (Permalink)

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Some restoration businesses advertise "mold removal" and even guarantee to remove all mold. This is a fallacy.

A qualified restoration company understands the science behind mold and mold growth. Our franchise has the training and expertise to remediate the mold in your home or business. Mold remediation focuses on getting mold levels back to normal, natural levels.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.

Step 1: Contact SERVPRO of Aurora, IL

Step 2: inspection and Mold Damage Assessment

Step 3: Mold Containment

Step 4: Air Filtration

Step 5: Removing Mold and Mold Infested Materials

Step 6: Cleaning Contents and Belongings

Step 7: Restoration

Thanksgiving

11/12/2017 (Permalink)

November - when cooler temperatures arrive, and the leaves change, and family-oriented get-togethers, like Thanksgiving, begin the holiday season. While you are busy whipping up delicious dishes in the kitchen, it is also important to take time to remember safety.

Cooking fires are the leading cause of home fires and home-fire-related injuries in the United States. The National Fire Protection Association (NFPA) reports "Cooking equipment was involved in almost half (48%) of all reported home fires...and tied with heating equipment for the second cause of home fire deaths."

SERVPRO of Aurora wants you, your family, and your property to stay safe. If you do experience a fire or water damage during the holidays, or any time of the year, we can make it "Like it never even happened."

Five Dangers of Deep Frying a Turkey

11/12/2017 (Permalink)

A deep-fried turkey: delicious, but worth it? If you've seen any of the numerous videos of turkey fryer explosions and fires online, you may have asked yourself this question before. Running the risk of bodily injury or property damage is something to consider when menu plannning this holiday season.

* Turkey fryers can easily tip over, spilling hot cooking oil over a large area.

* An overfilled cooking pot will cause cooking oil to spill when the turkey is put in, and a partially frozen turkey will cause cooking oil to splatter when put in the pot.

* Even a small amount of cooking oil spilling on a hot burner can cause a large fire.

* Without thermostat controls, deep fryers can overheat oil to the point of starting a fire.

* The sides of the cooking pit, lid, and pot handles can get dangerously hot.

The Emergency Ready Profile Advantage

11/12/2017 (Permalink)

"There are no secrets to success. It is the result of preparation, hard work, and learning from failure." - Colin Powell

The best way to reduce business interruption following a disaster is to plan for it now. The best way to plan for a disaster is with a SERVPRO Emergency Ready Profile.

Some advantages of the SERVPRO Ready Profile:

A no cost assessment of your facility.
A concise profile document and app that contains only the critical information needed in the event of an emergency.
A guide to help you get back into your building following a disaster.
Establishes your local SERVPRO Professional as your disaster mitigation and restoration provider.
Identification of the line of command for authorizing work to begin.
Provides facility details such as shut-off valve locations, priority areas and priority contact information.
For more details about the SERVPRO Emergency Ready Profile, refer to the prior blog post titled Emergency Ready Plan-Are you ready?

Call us today to get started on your business's Emergency Ready Plan!

Post Construction Cleaning

11/12/2017 (Permalink)

Structural integrity, materials, labor, safety, customer satisfaction and deadlines - the list goes on and on when building a commercial facility. The bottom line, however, is you are responsible for getting the doors open on time. SERVPRO professionals can help you meet your deadlines by providing thorough post-construction services in a timely manner.

These services include the following:

Post Construction Cleaning- Debris removal services to prepare the building for interior design.

Dehumidification and Drying- During the construction phase, a building can trap moisture. Excessive moisture could result in mold growth.

Final Cleaning - Cleaning services, including carpet and floor cleaning, deodorization, air duct cleaning, and ceiling,walls and fixture cleaning, to give the building that extra shine prior to the facility opening its doors.

The last thing you need is a fire damage, water intrusion or mold growth slowing down or stopping the completion of one of your projects. SERVPRO provides 24 hour emergency mitigation, cleanup and restoration services to help you get back on schedule quickly.

Commercial Cleaning Needs

11/12/2017 (Permalink)

When you need it done right and done fast, call SERVPRO for all of your commercial cleaning needs. When you hire SERVPRO for maintenance cleaning, you get around-the-clock restoration services built with you in mind. Quality cleaning and a quick response - that's the SERVPRO way.

Can't figure out how to get the job done? Call us for your emergency restoration needs. Because when you experience a fire, water or mold damage in your facility, you need fast response and the expertise to get the job done right, ensuring your business can get back into operation as quickly as possible. Through it all, you expect the most reliable information and the very best service at a fair price.

SERVPRO is committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs.

SERVICES OFFERED

Fire, Smoke and Soot Cleanup and Restoration

Water Removal and Dehumidification

Crime Scene, Biohazard and Vandalism Cleanup

Mold Mitigation and Remediation

Contents Claim Inventory Service

Air Duct and HVAC Cleaning

Carpet and Hard Floor Cleaning and Care

Stain Removal, Stain Resistance Applications

Odor Identification and Deodorization

Upholstery and Drapes:Wet or Dry Cleaning Method

Flood Damage

11/12/2017 (Permalink)

Floods rank as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, near a river or even in the desert, there is potential for suffering flood damage.

Just because you haven't experienced a flood in the past, doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program were for policies in low-risk communities. On average, floods cast $3 billion in annual losses in the United States.

According to the American Red Cross, floods cause more damage in the United States every year than any other weather-relate disaster.

Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. Remember, when fire and water take control of your life, SERVPRO of Aurora will help you take it back.

When Floodwaters Rise

11/12/2017 (Permalink)

11/12/2017

If your home or business has been damaged by a severe flood, it is natural to want to get back to your property to begin the cleanup process. However, the first rule is safety. The FEMA website warns us to be aware of roads or bridges possibly weakened or damaged by the flood. Flood waters are often considered "black water," meaning they may contain contaminates such as oil, gasoline, raw sewage and more - all of which may be harmful upon contact.

Electric lines are often down following a severe flood, and this can be a severe hazard. FEMA cautions us to stay away from any downed power lines and return home only when authorities tell us it is safe.

If flood strikes your home or business, call SERVPRO of Aurora and we will make it "Like it never even happened."

A BUSINESS PLAN FOR FIRE EMERGENCIES

10/2/2017 (Permalink)

An emergency escape plan is not required for all businesses; however, the Occupational Safety and Health Administration (OSHA) recommends building an emergency action plan to protect yourself, your employees, and your business during an emergency. OSHA suggests the following steps when developing such a plan.

Organize an Emergency Preparedness review with your employees to review your company's emergency plans. You may wish to select an individual or team of individuals to lead and coordinate your emergency plan.

Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees. Ensure all exits and routes are clearly marked and well lit.

Conduct office evacuation exercises and drills. Once completed, evaluate how well the plan worked and if additional training or exercises are needed.

Should I or Shouldn't I?

4/21/2017 (Permalink)

Flu Season Still Here

Will you catch pneumonia if you go outside with a wet head in winter?? Ever wonder what are really health tips and what are old wive's tales? Well this article from WebMD answers those questions about some common practices we do to try and keep us germ free.

Use hand sanitizer: Worth it

“Hand sanitizers have gotten better in recent years,” explains Charles Gerba, PhD, a germ expert and environmental biologist at the University of Arizona. Look for one that contains 60% alcohol. That's the amount needed to kill germs. 

You don’t have to overdo it, Gerba says. Use it once or twice during a typical day, as well as after using public transportation, when you get home, or before you eat (if you can’t wash your hands).  

Wash your hands constantly: Not (necessarily) worth it 

Turn off the faucet with a paper towel: Worth it

“The faucet handle is the most contaminated surface in a restroom,” Gerba says. Using the same towel to open the restroom door on the way out is also a good idea. 

Skip the hand dryer: Worth it

These machines aren’t only annoyingly loud, but they could be hazardous to your health. Studies find that a jet air dryer spreads 1,300 times more germs than paper towels . Use paper towels if available, or air dry your hands.

Use a paper toilet seat cover: Not worth it

The porcelain throne is actually one of the cleanest spots of a public restroom because they’re often cleaned with disinfectants, Gerba says. 

If it gives you peace of mind, go for it, but that thin piece of paper isn’t going to do much good, since fluid can go right through it, says Philip Tierno, PhD, microbiologist and clinical professor of pathology at New York University. But chances are good you’re not going to come in contact with anything that can infect you, he says. 

Touch elevator buttons with your knuckle or sleeve: Worth it

The ground-floor button, which everyone touches, can get especially grimy, Gerba says. 

Avoid shaking hands or hugging people who appear ill: Worth it

Explain that you’re not being rude; you’re protecting your health. Both experts say they avoid touching friends and relatives who are sick, especially if they’re coughing and sneezing.

Keep your fingers off your face: Worth it

Touching your eyes, nose, or mouth with germy hands is a surefire way to get sick. And you may be doing it more than you realize. One study found the average adult touches their face about 16 times per hour.

Bring your own yoga mat to class: Worth it 

Doing downward dog can deliver plenty of health benefits, but your yoga mat can also be a prime place for germs, Tierno says. Make sure to clean it with antibacterial wipes after every use.

Wipe down gym equipment: Worth it

Working out can play a role in boosting your immune system, but exercise equipment is pretty dirty. One study found the virus that causes the common cold is present on 63% of gym machines. Protect yourself from germs as you work out by wiping gym equipment with a towel before using it. (Tierno suggests using your own towel and marking an X on the “dirty” side.) 

Wear a surgical mask on airplanes: Actually worth it!

It’s not overkill, Tierno says, especially if someone behind, beside, or in front of you is sneezing and coughing. Any further away, you’re probably safe. 

 

Being Prepared for Possible Water Damage

4/21/2017 (Permalink)

What Water Damage sometimes looks like.

Floods are among the most frequent and costly natural disasters.  Conditions that cause floods include heavy or steady rain for several hours or days that saturates the ground.  This is especially true when the ground is still frozen or too dry.  Flash floods can occur in the country or city, where runoff from buildings, parking lots and streets can overwhelm municipal storm water sewers. Fortunately, you can help prevent the water damage that floods can cause your home.  Here are several flood control fixes you can make to help manage storm water runoff and prevent flood damage to your home:

  1. Slope soil away from your home's foundation.               
  2. Clean out gutters and downspouts in the fall and spring.  You can also use downspout extensions to carry water farther away from your foundation.           
  3. Plug holes or cracks in you gutters, downspouts and downspout extensions.                                                
  4. Set up a downspout to empty into a rain barrel.            
  5. Look for holes or cracks in your foundation and completely fill them.                                                  
  6. If your home is prone to flooding, having a sump pump installed is the most convenient flood control.      
  7. Review with all family members how to shut off utilities in an emergency.                                                        

You will be better prepared to withstand a flood, or any disaster, if you have an emergency plan in place.  Plan and practice an evacuation route and have an emergency kit packed and ready to go.

 

IICRC Certified and What that Means

4/21/2017 (Permalink)

IICRC Certified logo

SERVPRO of Aurora is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Aurora

SERVPRO of Aurora specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 

Restoring Your Commercial Property After A Water Damage Event

4/21/2017 (Permalink)

Commercial water damage at an apartment complex.

 


Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.


Restoring Commercial Properties Presents Unique Challenges


Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.


About SERVPRO of Aurora


SERVPRO of Aurora specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


 

Severe Weather Safety - Lightening & Flash Floods/Flooding

4/18/2017 (Permalink)

Severe weather safety tips

Lightning Safety Tips:

  • Postpone outdoor activities if thunderstorms are imminent. Lightning can travel 5-10 miles away from the thunderstorm and strike the ground with blue sky overhead.
  • Move to a sturdy shelter or vehicle. Do not take shelter in a small shed, under isolated trees, or in a convertible-top vehicle. Stay away from tall objects such as trees or towers or poles.
  • If in your vehicle when lightning strikes – don’t touch a metal surface. You are safer in a vehicle than being outdoors.
  • Remember that utility lines or pipes can carry the electrical current underground or through a building. Avoid electrical appliances, and use telephones or computers only in an emergency.
  • If you feel your hair standing on end – get down into a baseball catcher’s position and plug your ears with your finger tips so if lightning does hit it will not blow your ear drums out. Do not lie flat!
  • 30/30 rule – if the time between lighting and thunder is 30 seconds or less, go to a safe shelter. Stay there until 30 minutes after the last rumble of thunder.

For more information on lightning safety go to www.lightningsafety.noaa.gov.

Flash Flood/Flood Safety Tips:

  • Nearly half of all fatalities in a flash flood involve a person driving a vehicle. Do not drive into a flooded area – Turn Around Don’t Drown! It takes only 2 feet of water to float away most cars. It’s amazing how powerful we feel when we get behind the wheel – don’t do it!
  • It takes only 6 inches of fast-moving water to sweep a person off their feet – don’t walk through a flooded area!
  • If you are camping in a river valley, move to higher ground if thunderstorms with heavy rains are in the area. Do not attempt to drive away.
  • Don’t operate electrical tools in flooded areas.
  • Most flash flood deaths occur in the middle of the night when it is more difficult to see rising water levels judge the depth of water covering road surfaces.

Severe Weather Safety - Straight Line Winds/Large Hail

4/18/2017 (Permalink)

Car damaged by large hail

Severe Thunderstorm Straight-line Winds:

  • Don’t underestimate the power of strong thunderstorm winds known as straight-line winds – they can reach speeds of 100 to 150 mph. Hurricane-force winds start at 74 mph. Illinois does experience these kinds of winds!
  • If a severe thunderstorm warning contains hurricane-force wind speeds seek shelter immediately (as you would for a tornado situation).Stay away from windows and go to the basement or interior room/hallway. Do not use electrical appliances.
  • Be aware that tall trees near a building can be uprooted by straight-line winds – that tree can come crashing through the roof of a home and crush a person to death.
  • Powerful straight-line winds can overturn a vehicle or even make a person air-borne when they get up over 100 mph!
  • One type of a straight-line wind event is a downburst, which is a small area of rapidly descending rain-cooled air and rain beneath a thunderstorm. A downburst can cause damage equivalent to a strong tornado!

Large Hail:

  • Although it is rare, people have been killed by large hail stones after sustaining head injuries. Additionally, several people are injured by large hail stones each year in the U.S.
  • Some thunderstorms can produce large hail stones that can reach the size of baseballs, softballs, or even as big as computer compact discs (CD) or DVDs! These large hail stones can fall at speeds over 100 mph! – that’s why they are dangerous!
  • If a severe storm is producing large hail stones, seek a sturdy shelter and stay away from windows that can easily be smashed.
  • If you are in your vehicle before the hail storm starts, get out of it and go to a sturdy shelter. Glass windows in vehicles can easily be smashed by the hail stones. If you can’t get out of your vehicle, then come to a stop and cover your head with your arms and hands.  

Emergency Water Damage Tips

4/12/2017 (Permalink)

Water damage to your home can be overwhelming. Use these tips until help arrives.

 


There are a variety of events that can cause water damage in your home. From a sump pump failure during a rain storm, a pipe break, appliance malfunction, to a toilet overflow. And that's just a few! We wanted to share some important tips and things to do and don't do in case of a water damage emergency. (These tips are for clean water situations only.)


*Shut off the water source if possibe and can be done safely


*Remove excess water by mopping and blotting


*Remove and prop up wet upholstery cushions for even drying


*Place aluminum foil or wood blocks under furniture legs


*Hang furs and leather goods to dry separately at room temperature


*Remove Oriental or other colored rugs from wet carpeting


*Do not use a regular vacuum to remove water


*Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water


*Do not leave books, magazines or other colored items on wet carpeting

Fire Fears

4/12/2017 (Permalink)

A commercial kitchen fire at a local school. SERVPRO of Aurora was called in to minimize downtime and restore it back to preloss condition.

A backdraft of emotions often sweeps over the homeowners after a fire ravages a home. Fear, uncertainty, stress and doubt can overwhelm the homeowner long after the flames have been extinguished and the smoke has cleared. The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of Aurora can help prevent fire damage from creating long term problems. SERVPRO of Aurora provides timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss condition when possible.


So after the first wave of heroes have rescued the property, let SERVPRO of Aurora help you restore it. With the industry approved training to employ rapid response, the utmost professionalism, cutting edge technology and open communication, we strive to restore not only the home, but the customer's peace of mind as well.


SERVPRO of Aurora is available 24 hours a day, 365 days a year to help you regain control quickly.

Tornado Awareness

4/12/2017 (Permalink)

Tornado watch vs tornado warning...know the difference.

All kidding aside, April is Tornado Awareness month. Are you prepared? Check out www.ready.illinois.gov for some great preparedness tips. If you have a business and no emergency plan in place, contact us at (630)862-3930 to set up your no cost Emergency Ready Profile.

What to do if you Suspect Mold

4/8/2017 (Permalink)

Mold can form in a home in as little as 48 hours

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If you see visible mold, do not disturb it.  You can inadvertently spread the mold infestation throughout your home.  When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.


What to Do:



  • Stay out of affected areas.

  • Turn off the HVAC system and fans.

  • Contact SERVPRO of Aurora for mold remediation services


What Not to Do: 



  • Don't touch or disturb the mold.

  • Don't blow air across any surfaces with visible or suspected mold growth.

  • Don't attempt to dry the area yourself.

  • Don't spray bleach or other disinfectants on the mold.


About Our Mold Remediation Services


SERVPRO of Aurora specializes in mold cleanup and restoration. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.


If you see signs of mold, call us today - (630) 862-3930









 

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