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Fire & Water - Cleanup & Restoration

The Value of Electronic Claims Services

1/23/2020 (Permalink)

Digital files are easier to access, to manipulate, and to keep safe

Insurance agents routinely complete a wide variety of tasks, and many of those tasks are time-consuming and require close attention to detail. When a local emergency damages Sugar Grove, IL, homes, and businesses, it isn't unusual for all agents to have many more than one insurance claim in process at a time. Fortunately, modern technology gives insurance professionals access to electronic files and all of the related benefits.

Why Electronic Files Are Better Than Paper

There are many advantages to using digital resources whether processing claims because of flooding across the community or a single fire damage claim for a homeowner:

  1. Agents can pull up information from their personal devices to work on claims wherever they are.
  2. Electronic filing systems pull records according to specific needs, such as organized by the extent of damages or comparisons of costs by state.
  3. Insurance professionals have access to facts and can add information at their own convenience.
  4. Electronic filing systems reduce paper waste and the need for paper storage systems.


Across most industries, professionals are turning to electronic filing systems. It makes sense for SERVPRO restoration and cleanup technicians to offer their clients the convenience of a digital claims inventory system. These benefits are specific to the insurance claim process, and other benefits should also be considered.

Improved Security and Efficiency

In the past, paper filing systems presented serious problems. For example, paper systems required a lot of storage space. Accessing necessary records created the potential for breaches in confidentiality, as well as the time-consuming task of looking up specific information. If an insurance agent wanted to compare specific aspects of multiple claims, for instance, the agent would need to gather and protect a lot of sensitive paperwork.

Digital Solutions to Real-Life Problems

Electronic files offer direct solutions to many problems while reducing valuable chunks of time that would otherwise have been spent traveling from one storage location to another and leafing through stacks of folders and paperwork. Completing an insurance claim isn't the only process simplified and improved by electronic files, but it is an important benefit. Digital files are easier to access, to manipulate, and to keep safe.

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