What our Customers say...
Prompt, professional and personable. Very satisfied.
My crew was extremely good with the service they provided. Very well informed and helpful.
I would like to thank James. He was very professional and met my concerns. A valuable employee!!
Performance was great.
Steve and his crew were outstanding in a time of stress.
Excellent service and technicians.
Staff were very professional, informative and courteous. Thank you!
Great crew! Did a great job of explaining work and providing quote. Prompt and professional - Great job!
Very satisfied with the prompt service!
Continue doing business the way you guys do! Steve and Rich were very friendly, informative and professional!!
Impressed with the professionals and everyone was very knowledgeable.
Julio and Anton were absolutely great and true professionals! Highly recommended!!
Extremely helpful, professional and knowledgeable. Thank you!
Thank you for helping us out!!
Couldn't be more helpful or professional!
Great work ethic!
A+ Performance! Steve and his assistants were very polite and explained everything that they were going to do. They worked hard and were extremely neat with our furniture. Very competent!
This company has everything in order. Professionalism and speedy arrival for my problems.
Steve Hogan and Jose could not have been more efficient. He explained every step along the way. Steve did a great job!!
Keith was so good about explaining the whole process when the fire first occurred. Very kind and understanding.
They did a great job and courteous. You are one company that lives up to its logo "Like it never even happened."
I loved the experience and knowledge of the on-site personnel. He (Anton) explained every procedure and answered every question quickly.
Steve Hogan was very patient answering all my questions, always on time and very professional.
Thank you Michael for great service and professionalism!
They put me at ease during this stressful experience. Both guys were professional and courteous. Explained everything with ease and understanding.
Entire staff was excellent! Eric Kwait went above and beyond!
Very personable, knowledgeable and thorough!
Allen and Bret were wonderful! Allen is knowledgeable and competent!
Julio was very helpful in assisting with information on other services that I required (plumbing, HVAC etc.)
Good job and good workers.
They did a great job - very satisfied.
I thought the team did an amazing job. James went above and beyond to advocate for us - making sure the job was done!
Steve Hogan and his crew were a pleasure to work with. Steve is very knowledgeable and he always took time to listen to our concerns and answer all of our questions.
Anton was fantastic!
Overall I was very satisfied. Your team members were very courteous and knowledgeable. Great job!
It was a long roller coaster ride for all of us but we made it. Thanks for everything!
All the SERVPRO gentlemen were kind, quick and proficient. They were extremely cognizant of the stressful situation to us, the homeowners, and acted accordingly and professional. We are grateful.
Michael and his team were outstanding!
Thank you Steve! You went above and beyond!
Great communication and a pleasure to work with!!
Steve was very professional in his job - did a neat job.
Did a great job - very thorough.
Thank you so much for quick services, awesome personnel- Julio makes it easier - he is able to talk it thru for people like me with high anxiety. Julio and Mike were great in remembering about my hearing loss, a sign of respect. This in & of itself sets precedent for how you operate your company. Love him!!
Prompt and knowledgeable.
Good job - well done.
Very friendly and courteous. It’s been a pleasure working with you!
I was very impressed at how quickly the team was able to get out on short notice. I was equally impressed with the speed of work and equipment set up.
James and Keith were GREAT!!! Worked as a team and clearly set my expectations. I wouldn’t change anything other than to make these guys the trainers for your new staff!!!??
Prompt and thorough. Excellent cleanup.
Steve was prompt, courteous and professional.
Prompt, attentive and professional. They did a great job. James was lead on this job and he was fantastic.
Mike and his crew were very helpful and professional.
You guys are the best!! Thanks for your prompt and professional service.
From the moment we called SERVPRO to the completion of remediation for black mold in our recently purchased home, the SERVPRO team was a pleasure to work with. In a time in which we were concerned for our health and safety of our home for visitors, the SERVPRO team was professional and reassured us that they would get the job done right. The team did an excellent job and in a prompt manner while coordinating with contractors that allowed us to stay on schedule with the remodeling of our home. Thank you SERVPRO for a job well done.
During some of the most darkest days of our lives SERVPRO made our lives and property better! The staff was outstanding and our property is on the road to recovery. Thank you!
Everyone did their job...perfect score - job well done!!
I am very pleased with the overall service.
Very professional, polite, friendly and knowledgeable.
Great and professional people.
Awesome and would use again.
James explained everything thoroughly/answered all my questions - very professional!
Great job and friendly caring service.
These guys went out of their way to make sure we were satisfied. You need more guys like these.
The crew was very professional, nice & did a phenomenal job with everything. Great job!!
Outstanding! All four gentlemen were efficient & thorough. I will highly recommend SERVPRO of Aurora without reservation.
Great service, prompt and super professional!
We found the service, concern and attitude to be outstanding. From the onset of the job & throughout the experience and helpfulness of each team member made a traumatic experience more tolerable. We can't say enough about SERVPRO of Aurora.
Tim was wonderful and I would highly recommend SERVPRO to friends and family if needed.
Eric Kwait and his team have been great throughout this entire process. I am very pleased with the final results and would highly recommend SERVPRO to anyone.
SERVPRO was absolutely awesome! Best crew ever!!!
We found the service, concern and attitude to be outstanding (though we hope we don't need the service again). From the onset in December 2015 and throughout the whole process the experience and helpfulness of each team member made a traumatic experience more tolerable.
Great crew, efficient, cooperative and responsive. Couldn't be happier with the service.
They are wonderful to deal with, very professional. They made my life so much easier during a difficult time.
Obviously having a water problem over the holidays was a devastating experience, but could not be happier with the service provided. I'd especially like to recognize Kevin for his professionalism in handling our problem. He was knowledgeable and very pleasant to deal with during his service calls.
Highly recommend the team who completed my work. Eric Kwait was extremely professional and attentive.
The service provided was fantastic!
The guys were very prompt and the service was awesome!!
The crew did an awesome job. Keith is an excellent coordinator!!
Fantastic!!! Out of all the contractors I have ever used SERVPRO of Joliet was the best!!! Always on time. Did great work and always had the clients needs in mind. Keith Robinson and his crew were always courteous, friendly, and attentive to our needs. In one word they were FANTASTIC!!! We would not have gotten through this without them.
I was extremely impressed by all the facets of the service. It was very well done! All the work was explained well and they made working with the adjuster very easy. Thanks Julio and team!!!
Just keep on doing what you do. Your the best!