What our Customers say...



Thank you Steve!  You went above and beyond!

Great communication and a pleasure to work with!!

Great job!

Very Impressed!!

Did a great job - very thorough.

Thank you so much for quick services, awesome personnel- Julio makes it easier - he is able to talk it thru for people like me with high anxiety. Julio and Mike were great in remembering about my hearing loss, a sign of respect. This in & of itself sets precedent for how you operate your company. Love him!!

Prompt and knowledgeable.

Good job - well done.

Very friendly and courteous.  It’s been a pleasure working with you!

I was very impressed at how quickly the team was able to get out on short notice.  I was equally impressed with the speed of work and equipment set up.

James and Keith were GREAT!!! Worked as a team and clearly set my expectations.  I wouldn’t change anything other than to make these guys the trainers for your new staff!!!??

Prompt and thorough.  Excellent cleanup.

Steve was prompt, courteous and professional.

Prompt, attentive and professional.  They did a great job.  James was lead on this job and he was fantastic.

Mike and his crew were very helpful and professional.

You guys are the best!!  Thanks for your prompt and professional service.

From the moment we called SERVPRO to the completion of remediation for black mold in our recently purchased home, the SERVPRO team was a pleasure to work with.  In a time in which we were concerned for our health and safety of our home for visitors, the SERVPRO team was professional and reassured us that they would get the job done right.  The team did an excellent job and in a prompt manner while coordinating with contractors that allowed us to stay on schedule with the remodeling of our home.  Thank you SERVPRO for a job well done.

During some of the most darkest days of our lives SERVPRO made our lives and property better!  The staff was outstanding and our property is on the road to recovery.  Thank you!

Everyone did their job...perfect score - job well done!!

I am very pleased with the overall service.

You guys are the best!!  Thanks for your prompt and professional service.

Very professional, polite, friendly and knowledgeable.

Great and professional people.  

Great job!

Awesome and would use again.

James explained everything thoroughly/answered all my questions  - very professional!

Great job and friendly caring service.

These guys went out of their way to make sure we were satisfied. You need more guys like these.

Great company!

The crew was very professional, nice & did a phenomenal job with everything.  Great job!! 

Outstanding!  All four gentlemen were efficient & thorough.  I will highly recommend SERVPRO of Aurora without reservation.

Great service, prompt and super professional!

We found the service, concern and attitude to be outstanding.  From the onset of the job & throughout the experience and helpfulness of each team member made a traumatic experience more tolerable.  We can't say enough about SERVPRO of Aurora.

Tim was wonderful and I would highly recommend SERVPRO to friends and family if needed.  

Eric Kwait and his team have been great throughout this entire process.  I am very pleased with the final results and would highly recommend SERVPRO  to anyone.

SERVPRO was absolutely awesome!  Best crew ever!!!

We found the service, concern and attitude to be outstanding (though we hope we don't need the service again).  From the onset in December 2015 and throughout the whole process the experience and helpfulness of each team member made a traumatic experience more tolerable.

Great crew, efficient, cooperative and responsive.  Couldn't be happier with the service.

They are wonderful to deal with, very professional.  They made my life so much easier during a difficult time.  

Obviously having a water problem over the holidays was a devastating experience, but could not be happier with the service provided.  I'd especially like to recognize Kevin for his professionalism in handling our problem.  He was knowledgeable and very pleasant to deal with during his service calls.

The service provided was fantastic!

The guys were very prompt and the service was awesome!!

Fantastic!!!  Out of all the contractors I have ever used SERVPRO of Joliet was the best!!! Always on time.  Did great work and always had the clients needs in mind.  Keith Robinson and his crew were always courteous, friendly, and attentive to our needs.  In one word they were FANTASTIC!!!  We would not have gotten through this without them.

I was extremely impressed by all the facets of the service.  It was very well done!  All the work was explained well and they made working with the adjuster very easy.  Thanks Julio and team!!!